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Customer service University, Cpd or Regulated qualification courses offering tutor support

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  • Level 3 Diploma in Customer Service

    Compliance Central
    CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...“Concierge” Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ – Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers “LEAP” …
    £12

  • Level 3 Diploma in Customer Service - QLS Endorsed

    Janets
    Level 3 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • 16 students
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...“Concierge” Level of Service The 5 Tenets of Tqm How to Boost Customer Satisfaction How to Avoid the 10 Deadly Sins of Customer Service!. More Money $$ – Through Customer Retention How Much Is a Customer Worth? $$ Do You Understand Your Customer? Dealing with Difficult Customers “Leap” …
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    £12 £15

  • Customer Service Skills Level 2 & 3 Course - Level 2 & 3 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Assessment The Customer Service Level 3 Course is split into the following modules: Introduction to Customer Service The importance of customer service Understanding customers needs Building trust and rapport through body language Creating a positive customer experience Developing …
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    £12 £39

  • Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Leve 5 Quality License Scheme Endorsed Training | 150 CPD Points
    • Online
    • 408 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...or tired to generate ideas to improve yourself in the Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed course from Janets endorsed by QLS …
    £100

  • Customer Service Advisor Level 5 - QLS Endorsed

    One Education
    QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 3 CPD Courses | Lifetime Access | 24/7 Tutor Support
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...new opportunities in customer service and sales. Sign up today and take the first step towards becoming a customer service expert. Curriculum for Diploma in Customer Service Advisor at QLS Level 5 Module 01: Understanding Customer Service Identifying Customer Expectations Providing …
    £189

  • Level 3 Customer Service Training

    Janets
    QLS Level 3 Endorsed Certificate | 120 CPD Points I FREE Assessment & Tutor Support
    • 23 students
    • Online
    • 150 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...$$$ – Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers “LEAP” Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!! …
    £12

  • Level 3, 4 & 5 Phone-Based Customer Service

    Imperial Academy
    Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
    • Online
    • 384 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...Phone-Based Customer Service’s principles — Obtain the abilities required to raise your competence in this field — Get a grasp of level 3,4,5 with a certificate of level 5 knowledge — All with this Imperial Academy’s all-inclusive course. Enrol now to gain different level knowledge …
    £100

  • Customer Service Skills Level 2 Course

    Animal Training College
    CPD Accredited - Tutor Support - Exams Included - Special Offer - Enrol Today!
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...The Customer Service Skills Level 2 Course is split into the following modules: Introduction to Customer Service. ~ What it entails ~ Different tasks ~ Case studies Dos and Don’ts of customer service ~ Manners ~ Case studies What Customer Service Covers …
    £12

  • Level 2 & 3 Customer Services Diploma

    Be-a.co.uk
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...importance of face to face customer service. This module will teach you the importance of a positive first impression and how body language will play a role in the service you provide and how your service is perceived. Get a firm understanding of telephone customer service complete with eleven …
    £21

  • Phone-Based Customer Service Level 3, 4, 5 at QLS

    Thames College
    Level 5 QLS Endorsed Course | Free Hardcopy Certificate | Voiceover & Visual Elements Included | Instant Access
    • Online
    • 360 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...classes of different levels to develop a skill set of varying levels might be stressful. Fortunately, now you can take a course encompassing the curriculum of different levels . Courses at Thames College are known for providing level 3,4,5 understanding with level 5 certification. Thames …
    £109

  • Customer Service Diploma (Level 2 & 3) - CPD Certified - Only £25!

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 429 students
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...importance of face to face customer service. This module will teach you the importance of a positive first impression and how body language will play a role in the service you provide and how your service is perceived. Get a firm understanding of telephone customer service complete with eleven …
    £19

  • Customer Service Skills Level 2 Course - Level 2 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    ...Accreditation The Level 2 Award Customer Service Skills Course course has been independently accredited and certified by The CPD Certification Service. On successful completion of this course learners will be awarded with: Level 2 CPD Award in Customer Service Skills Course The …
    £12

  • Customer Services Certification Level 3

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    ...basics of customer service, such as the terminology and the different types of customer service; What internal and external customers are and how to recognise them; The importance of how you present yourself and how to dress and behave in a way that impresses a customer; Why communication …
    £79

  • Customer Service Level 3 Course - Level

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ...development. The Customer Service Skills course is split into the following modules: Introduction to Customer Service The importance of customer service Understanding customers needs Building trust and rapport through body language Creating a positive customer experience Developing …
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    £12 £24

  • Air Cabin Crew Customer Service Course - Level 3 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    Popular
    ...CV and personal development. The Cabin Crew Customer Service course is split into the following modules: Cabin Crew Customer Service – History of Cabin Crew Services – Importance of Customer Service – How Customer Service has an Impact on the Airline Communication …
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    £12 £15

  • Retail Customer Service Course - Level 3 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...online Retail Customer Service course. This online access includes all the study material materials, introductory tutorial videos, assessment tests, study resources, student support and tutor support services. The Retail Customer Service course is a fully accredited course, having …
    £12

  • Customer Service & CRM Diploma Level 3 - CPD Certified

    Compliance Central
    CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Monday to Friday with the Customer Service & CRM course Learn Customer Service & CRM skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service & CRM course Accessible, informative Customer Service & CRM learning modules …
    £12

  • Customer Service Higher Diploma Training Course

    Brentwood Open learning College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses**
    • 17 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    ...module of Customer Service Level 7 Diploma. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a …
    £12

  • Customer Service . Course

    CPD Courses
    Advanced Level 7 Diploma |*FREE PDF Certificate*|*100% Pass Rate* | 200 CPD Points | Free PR Course
    • 18 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    ...each module. Unit 1 - Customer Services : An Introduction This Customer Service unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more …
    £12

  • Customer Service Advanced Diploma

    CPD Courses
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [50,000+ Students] FREE PDF Certificate
    • 1,426 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    ...for Customer Service Strategy Establishing a Customer-Focused Culture Plus more Unit 5 - Implementing a Service Excellence Strategy This Customer Service Unit covers the following topics: Marketing a Service Strategy Engender Ownership Continuous Improvement Establish a Steering …
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    £12 £15

  • Level 5 Diploma in Customer Service - QLS Endorsed

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
    • Online
    • 19 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    ...Understanding Customer Service Identifying Customer Expectations Providing Excellent Customer Service Module: 02 Focusing on Your Customer Customer Service and the Telephone Handling Complaints Enduring Stress during Customer Service Module: 03 Communication Skills in Customer Service Dealing …
    £105

  • Customer Service Level 2 - CPD Certified & Skills for Care Endorsed & TQUK Endorsed

    ProTrainings Europe Limited
    Video online training offering flexible training on any device at a time that meets your schedule, full course support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...impacts on customer service 2. Understand how customer needs and expectations are formed 2.1 Describe the purpose of an organisation’s service offer 2.2 Describe how customer expectations are formed 2.3 Describe the relationship between customer expectations and customer satisfaction …
    £24.95

  • Diploma in Customer Service - Level 5 (QLS Endorsed)

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
    • Online
    • 19 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    ...Understanding Customer Service Identifying Customer Expectations Providing Excellent Customer Service Module: 02 Focusing on Your Customer Customer Service and the Telephone Handling Complaints Enduring Stress during Customer Service Module: 03 Communication Skills in Customer Service Dealing …
    £15

  • Customer Service - Course

    Inspire London College Ltd
    Level 5 Diploma in Customer Service, Endorsed by TQUK, Online Quiz Based Assessment included, 100 CPD Points
    • 92 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...looking to work in the Customer Service Skills Sector. If you are interested in level 2 diploma in customer service, level 2 certificate in principles of customer service, Level 2 Certificate in Customer Service (RQF), level 3 diploma in customer service, level 3 certificate in principles …
    £12

  • Entrepreneurship, Business Management & Customer Service Level 3, 5 & 7 at QLS

    NextGen Learning
    3 QLS Endorsed Diploma | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    ...profile. QLS Endorsed Courses: Course 01: Certificate in Customer Service - Representative at QLS Level 3 Course 02: Diploma in Entrepreneurship Training at QLS Level 5 Course 03: Advanced Diploma in Business Management at QLS Level 7 CPD QS Accredited Courses: Course 04: Entrepreneurial …
    £200
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Buying. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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