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Advanced Customer service courses

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  • Top 25 Diploma Courses (CPD) at Training Express + Free Certification

    Training Express Ltd
    Get Lifetime ACCESS To 25 CPD Certified Courses | Free PDF Certificates | Free Retake Exam
    • Online
    • 26 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Trending
    Are you ready to take your skills to the next level and dominate your industry? The wait is over! We have got for you the ultimate game-changer – our Complete Diploma Course Bundle from Training Express. It comes with the top 25 Diploma Courses (CPD) with free Certification Ke …
    Save 33%
    £100 £150

  • Level 5 Diploma in Health and Social Care Management - CPD Certified

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Health and Social Care Management Mega Bundle** ►►► Health and Social Care Management Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps t …
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    £249 £279

  • Customer Service Manager Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...your Customer Service Manager Advanced Diploma profession. Enroll now for a successful Customer Service Manager Advanced Diploma career! This Customer Service Manager Advanced Diploma training offers Free 11 Certificates. Free Assessment Lifetime Access This Customer Service Manager …
    Save 6%
    £100 £107

  • Customer Service Representative Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Representative Advanced Diploma Online Training Do you want to start a career in the Customer Service Representative Advanced Diploma sector or learn more about it? This bundle Customer Service Representative Advanced Diploma is designed by industry …
    £107

  • Level 5 Diploma in Customer Service: Telephone Etiquette- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 5 Quality License Scheme Endorsed Training | 150 CPD Points
    • Online
    • 408 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...Course Curriculum: Diploma In Customer Service: Telephone Etiquette - Updated Version Diploma In Customer Service: Telephone Etiquette - Old Version Certificate of Achievement: After successfully completing the Level 5 Diploma in Customer Service: Telephone Etiquette- QLS …
    £100

  • Level 7 Advanced Diploma in Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Leve 7 Quality License Scheme Endorsed Training | 180 CPD Points
    • Online
    • 648 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    ...Advanced Diploma In Customer Service - Updated Version Customer Service Executive Who We Are and What We Do Establishing Your Attitude Identifying and Addressing Customer Needs Generating Return Business In-Person Giving over the Phone Providing Electronic Customer Service Recovering …
    £100

  • Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Leve 5 Quality License Scheme Endorsed Training | 150 CPD Points
    • Online
    • 408 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...tired to generate ideas to improve yourself in the Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed course from Janets endorsed by QLS is here …
    £100

  • Customer Service Manager (CRM) Career Track Diploma

    Training Express Ltd
    Premium Career Track Skills Training | 18 Courses Bundle | 18 Free Certificates | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    ...Included** Elevate your customer service career with confidence. Our Customer Service Manager (CRM) Career Track Diploma equips you with essential skills to provide top-notch customer experiences, setting you apart in any industry Embarking on the Customer Service Manager (CRM) Career …
    £100

  • Customer Service Representative Diploma

    Apex Learning
    Get ready for an in-demand career with this CPD Accredited 25 Courses Bundle. Gift: 25 Free PDF & 1 Hardcopy Certificate
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...this Customer Service Representative bundle . Learning Outcomes of Customer Service Representative bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Customer Service Representative Know your responsibilities as Customer Service Representative …
    £109

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Level 3 Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business OTHM Level 3 Diploma in Business Studies OTHM Level 3 Foundation Diploma in Accountancy Unit Structure Unit 1: Delivery of Effective Customer Service Unit 2: Supporting the Customer Service Environment …
    £165

  • Customer Service (CRM, KYC & Phone-Based Customer Service)

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...essentials of Customer Relationship Management (CRM), Know Your Customer (KYC) principles, and the nuances of phone-based service. From understanding the voice of the customer to mastering service environments, this curriculum is a gateway to excellence in the customer service domain. Learning …
    £250

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...aspects of customer service, fostering a well-rounded understanding of the field. QLS Endorsed Courses: Course 01: Diploma in Customer Relationship Management (CRM) at QLS Level 4 Course 02: Diploma in Phone-Based Customer Service Training at QLS Level 5 Course 03: Diploma in Customer …
    £250

  • Customer Service Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...your career in the Customer Service field. This Customer Service bundle comes with Course 1: Customer Service Course 2: Customer Care Getting it Right Course 3: Customer Relationship Management Course 4: Customer Service Skills Course 5: Customer Service Training: Managing …
    £109

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Skills Course 10: Customer Service Diploma - CPD Accredited Course 11: Level 3 Diploma in Customer Service Course 12: Customer Service & Environment Course 13: Customer Services Coordinator Course 14: Customer Service Fraud Officer Course 15: Service Helpdesk & Technical …
    £209

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ...hardcopy certificate for each of these courses. QLS Course 01: Diploma in Customer Services Training at QLS Level 4 QLS Course 02: Diploma in Customer Relationship Management (CRM) QLS Course 03: Diploma in Know Your Customer (KYC) at QLS Level 3 5 CPD QS Accredited Courses : …
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    £200 £209

  • Office Administration, Business Administration & Retail Customer Service

    Academy for Health & Fitness
    All in one Package| 20 Courses Bundle | 200 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 106 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle …
    £109

  • Level 5 Diploma in Customer Service - QLS Endorsed

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
    • Online
    • 19 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    ...Understanding Customer Service Identifying Customer Expectations Providing Excellent Customer Service Module: 02 Focusing on Your Customer Customer Service and the Telephone Handling Complaints Enduring Stress during Customer Service Module: 03 Communication Skills in Customer Service Dealing …
    £105

  • Customer Service Training Diploma - CPD Accredited Certification

    Training Express Ltd
    Instructor-Led Training | 20 Courses Bundle | 20 Free PDF & Hardcopy Certificates | 200 CPD Points | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Courses included in this Customer Service Training are: Course 01 : Customer Service Training Course 02 : CRM – Customer Relationship Management Course 03 : Patient Customer Service Course 04 : Phone-Based Customer Service Course 05 : Receptionist Course 06 : Customer Due Diligence (CDD) …
    £100

  • Customer Service Administrator Training

    Janets
    All-in-One 15 Courses Bundle | CPD Certified | 150 CPD Points | Free PDF Certificates | Tutor Support | Lifetime Access
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...management, phone-based service, and retail customer service diplomas, learners develop a deep understanding of customer interactions and satisfaction. Gain expertise in Know Your Customer and Customer Due Diligence practices crucial in various industries. Enhance communication skills …
    £150

  • Customer Service Training - Technical Support

    Skill Up
    CPD Accredited | 20-in-1 Premium Bundle | 20 PDF Certificates + 1 Hard-Copy Certificate | Tutor Support
    • Online
    • 103 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...curriculum and furthers your career in Customer Service. This Customer Service Training Bundle Consists of the Following Courses: ➽ Course 01: Win Customers Efficiently: Customer Service Diploma ➽ Course 02: Phone-Based Customer Service ➽ Course 03: Customer Relationship Management ➽ Course …
    £100

  • Customer Service - CPDQS Accredited Bundle

    Training Express Ltd
    20 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 96 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality …
    £100

  • Customer Service Manager - QLS Endorsed Bundle

    Imperial Academy
    5 QLS Endorsed Courses for Customer Service Manager | 5 QLS Endorsed Certificates Included | Life Time Access
    • Online
    • 180 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...view of the customer service landscape, highlighting the importance of understanding and adapting to different customer environments and needs. QLS Endorsed Courses: Course 01: Diploma in Customer Relationship Management (CRM) at QLS Level 4 Course 02: Customer Service Advisor Course …
    £250

  • Customer Service Management (CSM)

    One Education
    18 CPD Accredited Courses | 180 CPD Points | Lifetime Access | FREE PDF & Hardcopy Certificate | 24/7 Tutor Support
    • Online
    • 90 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    ...Sales: Psychology of Customers Course 12 : Know the Selling Strategies that Boost Customer Acquisition Course 13 : Win Customers Efficiently: Customer Service Diploma Course 14 : PR : Public Relation Course 15 : Customer Service Agent Course 16 : Deliver Customer Service in a Business Environment …
    £100

  • Customer Service Quality Analyst - CPD Accredited

    Apex Learning
    Spring Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 115 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...over the rest. This Customer Service Quality Analyst Bundle Consists of the following Premium courses: ⇒ Course 01: Customer Service ⇒ Course 02: Customer Service for Hospitality ⇒ Course 03: Phone-Based Customer Service ⇒ Course 04: Retail Customer Service Training ⇒ Course …
    £229

  • Entrepreneurship, Business Management & Customer Service Level 3, 5 & 7 at QLS

    NextGen Learning
    3 QLS Endorsed Diploma | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    ...professional profile. QLS Endorsed Courses: Course 01: Certificate in Customer Service - Representative at QLS Level 3 Course 02: Diploma in Entrepreneurship Training at QLS Level 5 Course 03: Advanced Diploma in Business Management at QLS Level 7 CPD QS Accredited Courses: Course …
    £200

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Certificates, and a student ID card, all absolutely free ! Courses In this Customer Service Career Action Plan Programme: Course 01: Advanced Diploma in Customer Service Course 02: Customer Service Skills Course 03: Customer Relationship Management Course 04: Media and Public Relations Course …
    £249

  • Customer Relationship and Phone Based Service - Endorsed Training

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 19 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...communication and service acumen. The journey begins with the Diploma in CRM and PR, enhancing your understanding of customer relations and public image. Elevate your abilities with the advanced Diploma in Phone-Based Customer Service, followed by practical insights into service environment …
    £250
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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