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Intermediate Customer service Cpd courses

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  • Microsoft Office Skills: IT Training, Data Analysis, Cyber Security & Job Guarantee

    Janets
    Job Market Analysis | Job Searching Support | Portfolio and CV Building | Consultation Sessions | Money Back Guarantee
    • 85 students
    • Online
    • 500 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The gap between supply and demand for IT professionals is widening as we speak! The statistics are insane! In the next decade, the IT industry will have a million more job openings than now in the UK alone, with an average salary of £50,000 . Data Analysts will see a 27% …
    £999

  • Top 25 Diploma Courses (CPD) at Training Express + Free Certification

    Training Express Ltd
    Get Lifetime ACCESS To 25 CPD Certified Courses | Free PDF Certificates | Free Retake Exam
    • Online
    • 26 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Are you ready to take your skills to the next level and dominate your industry? The wait is over! We have got for you the ultimate game-changer – our Complete Diploma Course Bundle from Training Express. It comes with the top 25 Diploma Courses (CPD) with free Certification Ke …
    Save 33%
    £100 £150

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 654 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Analysis Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Without any formal requirements …
    Save 58%
    £12 £29

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 621 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing …
    Save 14%
    £12 £14

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 236 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    ...skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Relationship Management) essential …
    Save 7%
    £12 £12.99

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 117 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 20%
    £12 £15

  • Customer Service Advanced Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Customer Service Advanced Diploma Course is an essential program in today's competitive world, providing comprehensive training in crucial customer service skills. Mastering customer service is vital as it directly impacts business success, customer retention, and …
    £12

  • Level 2 Diploma in Business Administration

    StudyHub
    4 Courses Bundle | CPD Certified | Free Certificate | Lifetime Access
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal 4 -in-1 Level 2 Diploma in Business Administration Bundle Take the initial steps toward a successful long-term career by studying the Level 2 Diploma in Business Administration package online with StudyHub through our online learning platform. After comple …
    Save 36%
    £31 £49

  • Advanced Customer Service Diploma

    Brentwood Open learning College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | +2 FREE Courses [40,000+ Enrolled Students]
    • 47 students
    • Online
    • 9.5 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...meaningful customer relationships The opportunity to climb the career ladder in a customer service setting Why Students prefer this Customer Service Diploma from BOLC: Fully Endorsed Customer Service Course Specialist Tutors in Customer Service course Customer Service course does …
    £12

  • Customer Service Diploma Level 2 & 3

    Online Training Academy
    CPD Accredited ! Free Certification | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) This course is open to all. Customer Service course opens a …
    £12

  • Diploma in Customer Service Fraud Officer at QLS Level 4

    Janets
    Level 4 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Popular
    Are you ready to embark on a transformative journey towards becoming a proficient Customer Service Fraud Officer? Our Diploma in Customer Service Fraud Officer at QLS Level 4 offers a unique and comprehensive learning experience that will equip you with the knowledge …
    Save 20%
    £12 £15

  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...yourself from the mass. This Customer Service Representative Diploma course provides complete 360-degree training on Customer Service Representative Diploma. You’ll get not one, not two, not three, but twenty-five Customer Service Representative Diploma courses included in this course …
    £279

  • Customer Service/ Success Diploma (Level 2 & 3) - CPD Certified

    StudyHub
    Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ...Principles of Customer Service Level 2 Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate …
    Save 3%
    £29.99 £31

  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • Customer Service Diploma

    IBM
    CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Support Our Customer Service Diploma is designed to give our learners the best possible learning experience. Therefore, we've broken up our course into bite-sized modules. ⊱⊱ Customer Service Diploma Course Curriculum ⊰⊰ The detailed curriculum of the Customer Service Diploma course …
    £21.99

  • Level 5 Diploma in Customer Service: Telephone Etiquette- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 5 Quality License Scheme Endorsed Training | 150 CPD Points
    • Online
    • 408 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...Course Curriculum: Diploma In Customer Service: Telephone Etiquette - Updated Version Diploma In Customer Service: Telephone Etiquette - Old Version Certificate of Achievement: After successfully completing the Level 5 Diploma in Customer Service: Telephone Etiquette- QLS …
    £100

  • Level 7 Advanced Diploma in Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Leve 7 Quality License Scheme Endorsed Training | 180 CPD Points
    • Online
    • 648 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    ...Advanced Diploma In Customer Service - Updated Version Customer Service Executive Who We Are and What We Do Establishing Your Attitude Identifying and Addressing Customer Needs Generating Return Business In-Person Giving over the Phone Providing Electronic Customer Service Recovering …
    £100

  • Diploma in Customer Service Level 2 & 3

    IOMH
    Massive Blockbuster Deals! 5 more Courses + FREE PDF Certificate | CPD Accredited | 60 CPD Points | 24/ 7 Tutor Support
    • Online
    • 35 hours · Self-paced
    • 65 CPD points
    • Tutor support
    Great service
    ...Customer Service Fraud Officer Course 03: Office Skills Course 04: Diploma in Customer Relationship Management (CRM) Course 05: KYC - Know Your Customer Course 06: Minute Taking This Diploma in Customer Service Level 2 & 3has several modules; each module is easy to understand …
    £14

  • Customer Service Diploma - CPD Certified

    IOMH
    Massive Blockbuster Deals! 06 more Courses + FREE PDF Certificate | CPD Accredited | 70 CPD Points | 24/ 7 Tutor Support
    • Online
    • 35 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    ...Course 01: Customer Service - Representative Course 02: Office Skills for Customer Service Course 03: Customer Service Executive Course 04: Customer Service Fraud Officer Course 05: Diploma in Customer Relationship Management (CRM) Course 06: KYC - Know Your Customer Course 07: …
    £42

  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 346 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: July, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people. Th …
    Save 62%
    £12 £32

  • Customer Service Diploma

    Study Plex
    Learn up-to-date skills |CPD UK & IPHM Accredited |Free PDF & Hardcopy Certificate| Interactive Training| Instant Result
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...working as a customer service manager, or are considering a career in customer service, then this customer service diploma course will give you a solid understanding of the core competencies required to drive a successful career in customer service. This customer service diploma course …
    £12

  • Customer Service & KYC Level 4 Diploma - QLS Endorsed

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified Diploma| 120 CPD Points |Free ID Card & Assessment| Tutor Support | Lifetime Access
    • Online
    • 10 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level …
    £12

  • Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Leve 5 Quality License Scheme Endorsed Training | 150 CPD Points
    • Online
    • 408 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...tired to generate ideas to improve yourself in the Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed course from Janets endorsed by QLS is here …
    £100

  • Customer Service Higher Diploma Training Course

    Brentwood Open learning College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses**
    • 17 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    ...module of Customer Service Level 7 Diploma. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a …
    £12

  • Customer Service Diploma Level 3 With Complete Career Guide

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding …
    £50

  • Level 5 Diploma in Health and Social Care Management - CPD Certified

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • 10 students
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Health and Social Care Management Mega Bundle** ►►► Health and Social Care Management Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps t …
    Save 10%
    £249 £279

  • Customer Service Advanced Diploma

    CPD Courses
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [50,000+ Students] FREE PDF Certificate
    • 1,426 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    ...meaningful customer relationships The opportunity to climb the career ladder in a customer service setting Why Students prefer this Customer Service Diploma from CPD: Fully Endorsed Customer Service Course Specialist Tutors in Customer Service course Customer Service course does …
    Save 20%
    £12 £15

  • Customer Service Manager (CRM) Career Track Diploma

    Training Express Ltd
    Premium Career Track Skills Training | 18 Courses Bundle | 18 Free Certificates | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    ...Included** Elevate your customer service career with confidence. Our Customer Service Manager (CRM) Career Track Diploma equips you with essential skills to provide top-notch customer experiences, setting you apart in any industry Embarking on the Customer Service Manager (CRM) Career …
    £100

  • Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma

    Compliance Central
    QLS Endorsed Courses | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    ...Entrepreneurship, Business Management & Customer Service. Customer service representatives aiming to elevate their service delivery. Students pursuing careers in business administration or Entrepreneurship, Business Management & Customer Service . Individuals transitioning into entrepreneurship …
    £310

  • Customer Service Diploma (Level 2 & 3) - CPD Certified - Only £25!

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 429 students
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Our Customer Service Diploma is a best selling Customer Service Diploma and has been given the CPD accreditation and is the perfect course for anyone looking to work in the Customer Service sector. Our Customer Service Diploma follows on from our Reed courses best …
    £19

  • Diploma in Customer Service - CPD Course

    Oxford Home Study College
    CPD Accredited | Advanced Diploma QLS Level 5 | 120 CPD Points |+2 FREE Courses [12,000+ Students] FREE PDF Certificate
    • 152 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Unprofitable Customers This Customer Service unit covers the following topics: Dealing with Unprofitable Customers Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, …
    Save 25%
    £12 £16
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Buying. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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