Skip to content
  1. Business
  2. Customer service
3,816

Customer service courses in Inverness-shire

Sort by :
Distance Most relevant Most popular Lowest price Highest price Recently added

Find courses near

Search results

  • Microsoft Office Skills: IT Training, Data Analysis, Cyber Security & Job Guarantee

    Janets
    Job Market Analysis | Job Searching Support | Portfolio and CV Building | Consultation Sessions | Money Back Guarantee
    • 85 students
    • Online
    • 500 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The gap between supply and demand for IT professionals is widening as we speak! The statistics are insane! In the next decade, the IT industry will have a million more job openings than now in the UK alone, with an average salary of £50,000 . Data Analysts will see a 27% …
    £999

  • Top 25 Diploma Courses (CPD) at Training Express + Free Certification

    Training Express Ltd
    Get Lifetime ACCESS To 25 CPD Certified Courses | Free PDF Certificates | Free Retake Exam
    • Online
    • 26 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Trending
    Are you ready to take your skills to the next level and dominate your industry? The wait is over! We have got for you the ultimate game-changer – our Complete Diploma Course Bundle from Training Express. It comes with the top 25 Diploma Courses (CPD) with free Certification Ke …
    Save 33%
    £100 £150

  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 31 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Popular
    ...are to become a successful Accountant. This advanced Level 5 Diploma in Key Account Manager Training is for ambitious candidates intent on taking this dynamic profession by storm. Key Account Manager Training Diploma is of great interest to business professionals and new comers …
    £12

  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 159 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    ...Workload Workload Analysis Plus more Unit 10 - Customer Relations Customer Relations Customer Relationship Management A Win-Win Strategy Get Rid of Bad Customers Traits of a Happy Customer Traits of a Bad Customer Plus more Unit 11 - Risk Management Risk Management …
    £12

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ...materials Marketing - Course The Marketing Course - Advanced Diploma has been designed to help you expand your knowledge and skills in the marketing of products/ services for the customer, industrial and service sector. You will gain an insight into the latest marketing trends …
    Save 20%
    £12 £15

  • Search Engine Optimisation

    CPD Courses
    QLS Diploma Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 309 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...materials. Endorsed Diploma Level 5 SEO - Search Engine Optimization of Achievement. This SEO - Search Engine Optimization been designed to mould and shape the Digital Marketing executives of the future.Our advanced Level 5 SEO - Search Engine Optimization Diploma of achievement in …
    £12

  • Branding Level 5 Diploma

    CPD Courses
    Level 5 CPD Diploma | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 130 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...Dealing With Difficult People Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment How to Differentiate the Service Offering to Your Top Ten Per Cent …
    £12

  • Level 2 Diploma in Business Administration

    StudyHub
    4 Courses Bundle | CPD Certified | Free Certificate | Lifetime Access
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal 4 -in-1 Level 2 Diploma in Business Administration Bundle Take the initial steps toward a successful long-term career by studying the Level 2 Diploma in Business Administration package online with StudyHub through our online learning platform. After comple …
    Save 36%
    £31 £49

  • Purchasing & Procurement

    CPD Courses
    Diploma QLS Level 5| *FREE PDF Certificate* |*100% Pass Rate* |110 CPD Points |*FREE Strategic Planning Course*
    • 455 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Performance Developing Performance Improvements Unit 9- Negotiation Techniques Handling Objections Closing the Sale The Changing Customer What the Customer Wants Negotiation Techniques Practicing Negotiation Phases of Negotiation Negotiation Made Easier High Impact Moments Unit 10- …
    £12

  • Digital Marketing Training - DMI Certified Social Media Marketing Specialist

    e-Careers
    Guaranteed work experience** | 1 in 4 get a job*** | Digital Marketing training | finance | eLearning | DMI Membership
    • 219 enquiries
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ...get the best results. Social Customer Service - This module examines the customer experience. It looks at how to break your audience down into buyer personas so you know them better - and so serve them better. It shows you which platforms do service best and how. This module focuses …
    Save 25%
    £1,045 £1,395

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Visual Merchandising Diploma - CPD Certified Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core values and ideals. This course …
    £49

  • QUALIFI Level 7 Diploma in Human Resource Management

    School of Business & Technology London
    Distance/Blended learning | Tutor support via learning portal | Self paced course | Study materials available
    • 124 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Highly rated
    ...completion of the Diploma. Our Customers Our clients make us who we are. We feel so fortunate to have enrolled learners from several outstanding organisations. A few among our customers are listed below. Rail Delivery Group Bentley Motors Cabinet Office Government Digital Service NHS The Institution …
    Save 50%
    £908.64 £1,817.29

  • QUALIFI Level 8 Diploma in  Strategic Management and Leadership

    School of Business & Technology London
    Distance/Blended learning | Tutor support via learning portal | Self paced course | Study materials available
    • 277 enquiries
    • Online
    • 10 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...for industry. Our Customers Our clients make us who we are. We feel so fortunate to have enrolled learners from several outstanding organisations. A few among our customers are listed below. Rail Delivery Group Bentley Motors Cabinet Office Government Digital Service NHS The Institution …
    Save 50%
    £1,428.38 £2,856.76

  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • Blogging Diploma Online Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...before you decide to begin blogging. How to choose the right platform for your blog. How to make the decision between using a blog hosting service and hosting your own blog. The main features and costs associated with six of the most commonly-used blogging platforms. How to secure a …
    £39

  • Health & Fitness Career Training Online Course

    Learning 247
    Comprehensive 32 Module Online Course
    • 53 students
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    ...disabled customers and outdoor exercise routines. Learn how to work with children, from exercise to diet. Identify if yoga or pilates may be something you will want to specialise in. Know how to deal with emergencies in the fitness industry. Benefits of taking the Fitness Diploma The …
    £39

  • Travel & Tourism Diploma Online Training Course

    Learning 247
    • 15 students
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...multiple choice test, and you will then be awarded your diploma. We can post the diploma to you for an additional cost, or you can download and print the diploma at home. What You Will Learn The Travel and Tourism Diploma course will give you a full overview of working in the travel …
    £39

  • Retail Banking Diploma Online Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...Housing Loans and Mortgage Services Module 6 : Retail Banking Services and Products Module 7 : Understanding the Features of Credit Cards and Debit Cards Module 8 : Retail Banking Services and Operations: Funds Transfer and Remittances Module 9 : Financial Services offered by Retail Banks …
    £39

  • Retail Management Diploma Online Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...attitude, service and more. Identify the different customer behaviours you need to know to ensure you provide your clients with the best service at all times. Learn about customer behavioural trends, how to target customers and collect information to help you appeal to your customer base …
    Save 33%
    £39 £59

  • Project Manager Career Guide - QLS Endorsed Bundle

    Imperial Academy
    10 QLS Endorsed Courses for Project Manager | 10 QLS Endorsed Certificates Included | Life Time Access
    • Online
    • 43 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Mid-Year Sale is here! Don’t miss your chance to save on our online course! Did you know that project managers play a crucial role in the success of any organisation? According to recent studies, organisations that have skilled project managers on their teams experience higher su …
    £399

  • Hotel Management Diploma

    CPD Courses
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 228 CPD Points | +2 FREE Courses [15,000+ Enrolled Students]
    • 312 students
    • Online
    • 10.5 hours · Self-paced
    • 228 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...Self-Completion Questionnaires Measuring Customer Loyalty Unit 15 - Importance of Effective Communication This Hotel Management unit covers the following topics: Developing a Communication Strategy Communicating Service to External Customers Training Material Unit 16 - Quality …
    Save 60%
    £12 £30

  • Level 5 Diploma in Health and Social Care Management (RQF)

    London College of Professional Studies
    Othm Ofqual Qualification , No exams , supervisor support , friendly portal, no hidden charges
    • 852 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Popular
    Trending
    OTHM Level 5 Diploma in Health and Social Care Management diploma is for people who want to work in health and social care, or you may already be working in health and social care and you are looking to develop your knowledge and skills to become a future manager. The …
    Save 10%
    £900 £1,000

  • Level 7 Diploma in Health and Social Care Management

    London College of Professional Studies
    Gov Ofqual approved , Specially design for Health care manager , CQC approved ,only assignment based
    • 498 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Level 7 Diploma in Health and Social Care Management qualification is to develop learners’ understanding of policy, management theory and practice in health and social care. It provides learners with an opportunity to engage with the challenges facing professionals, service users and …
    Save 23%
    £1,000 £1,300

  • Level 3 Diploma in Business Studies

    London College of Professional Studies
    Ofqual awarding body, no hidden charges , Entry level for Universities
    • 30 enquiries
    • Online
    • 5 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...study notes Assignment marking and feedback online library. Fully accredited UK courses Dedicated customer support via chat, telephone, and email Qualification structures The Level 3 Diploma in Business Studies qualification consists of 4 mandatory units plus 2 optional units for a combined …
    Save 16%
    £750 £900

  • Level 5 Diploma in Business Management

    London College of Professional Studies
    Tutor support/ Online / Study material available/Ofqual regulated qualification/ Self paced / full support
    • 59 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...and feedback. Gain full accreditation for UK courses. Receive dedicated customer support via chat, telephone, and email (Monday to Friday). Gain full support until the completion of the course. The Level 5 Diploma in Business Management consists of 6 mandatory units for a combined total …
    Save 40%
    £900 £1,500

  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 347 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: July, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people. Th …
    Save 62%
    £12 £32

  • Level 5 Diploma in Management and Leadership

    London College of Professional Studies
    `NCFE/CACHE Ofqual approved , study notes,Teacher support , 24/7 portal access, LCPS id Card
    • 22 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Manage events (6 credits)* Unit 34 Review the quality of customer service (4 credits) Unit 35 Developing sales proposals (5 credits) Unit 36 Prioritising information for sales planning (3 credits) Unit 37 Manage customer service operations (7 credits) Who is it suitable for? This qualification …
    Save 40%
    £900 £1,500

  • Level 7 Diploma in Accounting and Finance

    London College of Professional Studies
    Gov Ofqual Qualification , No exams , Teacher support , Free induction available no hidden charges
    • 220 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Level 7 Diploma In Accounting & Finance is one of the best courses to study at London College of Business Studies. This course is for Accounting and finance professionals and are at the very heart of business operations. From banking to manufacturing, from huge service industries …
    Save 16%
    £1,000 £1,200

  • Level 7 Diploma in Logistics and Supply Chain Management

    London College of Professional Studies
    Othm Ofqual Qualification , No hidden charges , No exams , supervisor support , friendly portal, no hidden charges
    • 285 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    ...discounted price for reed clients Entry Requirements For entry Level 7 Diploma in Logistics and Supply Chain Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21) with …
    Save 16%
    £1,000 £1,200

  • Sales : Sales and Marketing Level 5

    Oxford Home Study College
    Diploma QLS Level 5 *Complete Course* |*FREE PDF Certificate* | 110 CPD Points | *Plus 3 FREE Courses Bundles*
    • 71 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...Selling Customer Focused Selling The Sales Cycle Law of attraction Expectancy theory Setting Goals with SPIRIT Module 2 - Techniques For Maximum Sales Customer Service Up-Selling Cross-Selling Value-Added Selling Finding New Clients Selling Price Module 3 - Customer Focused …
    Save 69%
    £12 £39

  • Social Media : Social Media Marketing level 7

    Oxford Home Study College
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 150 CPD Points | Cyber Security & Internet marketing Course
    • 1,413 students
    • Online
    • 620 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    Trending
    ...Toolkit Storytelling Essentials Ingredients of a Good Story Setting Goals Positive vs. Negative. Connecting with Customers Connecting with Customers Understanding Your Customers. Refining Your Brand Unit 15 - Promoting a Marketing Webinar This Social Media unit covers the following …
    £12

  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 913 enquiries
    • Classroom - Newcastle Upon Tyne
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    ...per week in a practice. Harriet Ellis assists with searching for employment opportunities for our enrolled students, CV assistance and Customer service and Recruitment support in locating vacancies. Please note that we do not guarantee vacancies to our students. Career Progression towards …
    £2,018

  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 35 enquiries
    • Classroom - Manchester
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Really enjoyable course. I'm looking forward to the next one.” – Nathalie N * SAVE £582 with our BCS Diploma in Business Analysis Training Passport * To be awarded the Diploma in Business Analysis, you must complete four BCS Business Analysis training courses: BCS Business …
    £1,194

  • Market Focused Strategic Planning

    Alliance Manchester Business School
    Demystify new market opportunities. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...target market segments to be customer-compelling, and you will learn how to: Develop definitive value propositions for your customers; and Test whether your proposed propositions really are as compelling as you think and meet the needs of your customers, new and old There will be a …
    £4,800

  • Managing the Customer Journey

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...improve customer inspiration and customer value Suggest ways in which your organisation could enhance their customers’ experiences Apply measurement tools and frameworks which solidify your organisation’s strategies Use customer journey data to demonstrate what the customer truly needs …
    £4,800

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    ...Xero You can combine Practical Accounting Training with the following AAT Level 2 Certificate in Accounting AAT Level 3 Diploma in Accounting AAT Level 4 Diploma in Accounting Practical Accounting Training is designed to equip learners with the skills which they need to secure the …
    Save 33%
    £398 £600

  • Accounting | AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Individual Tutor Support Available
    • 279 enquiries
    • Classroom - Birmingham
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • AAT Level 3 Diploma in Accounting with Sage, QuickBooks or Xero Certification

    KBM training
    AAT level 2 Bookkeeping
    • 258 enquiries
    • Classroom - Birmingham
    • 6 months · Part-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 156 enquiries
    • Classroom - Birmingham
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • AAT Level 3 Advanced Diploma in Accounting

    KBM training
    with Accounting Work Experience
    • 65 enquiries
    • Classroom - Birmingham
    • 8 months · Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • AAT Level 3 Diploma in Accounting with Practical Accountancy Training

    KBM training
    • 102 enquiries
    • Classroom - London
    • Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • AAT Level 4 Professional Diploma in Accounting with Work Placement

    KBM training
    AAT Level 4 Professional Diploma in Accounting
    • 188 enquiries
    • Classroom - London
    • 6 months · Part-time
    • 32 CPD points
    • Tutor support
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • ILM & CPD Executive Assistant PA Business Diploma

    Global PA Association
    Classroom based course with study materials, tutor support
    • 54 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    Popular
    ...World Presentation Skills & Customer Service Future of Work, Tech & Digital Skills Each Module is engaging, practical, case studies, videos and assessments Ongoing support from your Tutor, Rosemary Parr Testimonials: "The EA Business Diploma Programme was so beneficial. For …
    £1,530
Sort by :
Distance Most relevant Most popular Lowest price Highest price Recently added
10 25 50 100

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Buying. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
View all