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Customer service courses in West Midlands (Region)

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  • Microsoft Excel (Office Skills, Administration, Data Analysis & IT) - CPD Accredited

    NextGen Learning
    23 Topics! Navigate UI, Use Commands, Create Formulas, Insert Functions, Format Data, Manage Sheets, And More!
    • Online
    • 4.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    Microsoft Excel is one of the most powerful and versatile tools in the business world. From small businesses to multinational corporations, Excel serves as the backbone for managing data, analysing trends, and streamlining administrative tasks. Mastering Excel not only improves p …
    Save 7%
    £12 £12.99

  • Level 7 Diploma in Accounting and Finance

    London College of Professional Studies
    Gov Ofqual Qualification , No exams , Teacher support , Free induction available no hidden charges
    • 230 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...Level 7 Diploma In Accounting & Finance is one of the best courses to study at London College of Business Studies. This course is for Accounting and finance professionals and are at the very heart of business operations. From banking to manufacturing, from huge service industries …
    Save 16%
    £1,000 £1,200

  • Level 7 Diploma in Logistics and Supply Chain Management

    London College of Professional Studies
    Othm Ofqual Qualification , No hidden charges , No exams , supervisor support , friendly portal, no hidden charges
    • 293 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    ...discounted price for reed clients Entry Requirements For entry Level 7 Diploma in Logistics and Supply Chain Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21) with …
    Save 16%
    £1,000 £1,200

  • Sales : Sales and Marketing Level 5

    Oxford Home Study College
    Diploma QLS Level 5 *Complete Course* |*FREE PDF Certificate* | 110 CPD Points | *Plus 3 FREE Courses Bundles*
    • 73 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...Selling Customer Focused Selling The Sales Cycle Law of attraction Expectancy theory Setting Goals with SPIRIT Module 2 - Techniques For Maximum Sales Customer Service Up-Selling Cross-Selling Value-Added Selling Finding New Clients Selling Price Module 3 - Customer Focused …
    £740

  • Social Media : Social Media Marketing level 7

    Oxford Home Study College
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 150 CPD Points | Cyber Security & Internet marketing Course
    • 1,416 students
    • Online
    • 620 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    ...Toolkit Storytelling Essentials Ingredients of a Good Story Setting Goals Positive vs. Negative. Connecting with Customers Connecting with Customers Understanding Your Customers. Refining Your Brand Unit 15 - Promoting a Marketing Webinar This Social Media unit covers the following …
    £1,100

  • Admin, Secretarial & PA

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* | 120 CPD Points | +2 FREE Courses [3600 + Enrolled Students]
    • 392 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...your objectives, studying online for and endorsed PA and Secretarial Skills Diploma could kickstart the career you know you’re capable of! What Will I Learn From This Admin, Secretarial & PA Diploma: Advanced organisational skills Professional time management and prioritisation …
    £760

  • Level 2 Diploma in Food Hygiene and Safety for Catering

    High Skills Training
    Updated: November, 2024| CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • Online
    • 3.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ★★ 1500+ Positive Reviews from Learners! ★★ Level 2 Diploma in Food Hygiene and Safety for Catering Bonus Courses: Food Waste Management, HACCP Level 2, and Food Allergen Awareness What’s New? FREE PDF Certificate upon completion, provided by Reed. Bonus Courses: Food Waste Man …
    Save 21%
    £15 £19

  • Administration : Administration

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Points|*Free Strategic Planning Course*
    • 233 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Office Management Diploma today! Administration No particular entry requirement. Option 1 Office Management Diploma QLS Level 5 endorsed by Quality Licence Scheme Certificate Fee: £120 + postal charges Option 2 Administration Diploma issued by BOLC PDF …
    £760

  • Customer Service Diploma Online Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...1: Understanding Customer Services Module 2 : The Customer Module 3 : Attitude Is Everything Module 4 : Caring For Your Customer’s Needs Module 5 : Customer Retention: How to Get Them Back Module 6 : Face to Face Customer Service Module 7 : Telephone Customer Service Module 8 : Electronic …
    £99

  • Event Management Diploma Online Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...Access: Lifetime Exams Included: Yes Compatibility: All major browsers / devices Introduction to Events Management Diploma The events management diploma is made up of twenty three modules. These modules are brimming with valuable information, tips, advice and guidance to help …
    £99

  • Hotel Management Diploma (level 2) Online Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...duties, while ensuring rooms are serviced to the highest standard and so much more. Course Detail Course Access: Lifetime Exams Included: Yes Compatibility: All major browsers / devices Wide range of topics covered The hotel management diploma covers a wide range of aspects …
    £99

  • International Event Management Diploma Online Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    If you've ever considered a career in international events management or wedding planning then this diploma could be the ideal starting point. Course Detail Course Access: Lifetime Exams Included: Yes Compatibility: All major devices / browsers Who can …
    £99

  • Top 25 Diploma Courses (CPD) at Training Express + Free Certification

    Training Express Ltd
    Get Lifetime ACCESS To 25 CPD Certified Courses | Free PDF Certificates | Free Retake Exam
    • Online
    • 26 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Are you ready to take your skills to the next level and dominate your industry? The wait is over! We have got for you the ultimate game-changer – our Complete Diploma Course Bundle from Training Express. It comes with the top 25 Diploma Courses (CPD) with free Certification Ke …
    Save 33%
    £100 £150

  • Retail Management Advanced Diploma

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Credits | Free Internet Marketing Course
    • 344 students
    • Online
    • 450 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Dealing with difficult customers This Retail Management unit covers the following key topics: Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment …
    £760

  • Level 4 Education and Training

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...providing a 5 Star Service. We offer, Full Support from Qualified Tutors, 24 Hours response to all marking submitted during Mon-Fri, we will contact you every month to discuss your progress on the course, we have monthly student forum to continue to improve our student/customer experience …
    Save 30%
    £349 £499.99

  • Education and Training Level 5

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...5 Star Service. We offer, Full Support from Qualified Tutors, 5 working days response to all marking submitted during Mon-Fri, we will contact you every month to discuss your progress on the course, we have monthly student forum to continue to improve our student/customer experience …
    £499 £499.99

  • Level 5 Education and Training

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...5 Star Service. We offer, Full Support from Qualified Tutors, 3 working days response to all marking submitted during Mon-Fri, we will contact you every month to discuss your progress on the course, we have monthly student forum to continue to improve our student/customer experience …
    £499 £499.99

  • Level 3 Assessor Course

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...5 Star Service. We offer, Full Support from Qualified Tutors, 3 working days response to all marking submitted during Mon-Fri, we will contact you every month to discuss your progress on the course, we have monthly student forum to continue to improve our student/customer experience …
    £349

  • Level 1, 2 & 3 Diploma in Food Hygiene and Safety for Catering with HACCP & Food Allergen

    High Skills Training
    Last Updated 2024 | CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • 45 students
    • Online
    • 4.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Popular
    Trending
    ★★ 1500+ Positive Reviews from Learners! ★★ Level 1, 2 & 3 Diploma in Food Hygiene and Safety for Catering with HACCP & Food Allergen Bonus Course This CPD-Accredited training aligns with industry standards, ensuring compliance with food safety regulations, HACCP guidelin …
    Save 21%
    £15 £19

  • Level 4 NVQ Diploma in Advice And Guidance (IAG)

    5 starcourses.co.uk
    • 103 students
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...end of the course we will ask to complete a review of the course and our service. In offering our Level 4 Diploma Advice and Guidance Courses we recognise that Information, Advice and Guidance (IAG) services have a pivotal role to play in delivering the Social and Community Strategies …
    Save 50%
    £499 £999.99

  • Management and Leadership Level 5

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...providing a 5 Star Service. We offer, Full Support from Qualified Tutors, 24 Hours response to all marking submitted during Mon-Fri, we will contact you every month to discuss your progress on the course, we have monthly student forum to continue to improve our student/customer experience …
    £499.99

  • Professional Waiter Diploma

    International Open Academy
    CPD UK Certified | ICOES International Accreditation | 30 CPD Points | FREE 1-month membership to 300+ courses
    • 183 students
    • Online
    • 60 hours · Self-paced
    • 60 CPD points
    Great service
    Highly rated
    ...for Making Tips – Control YOUR Paycheck “Good” Service vs. “Great” Service 20 Key Things That Impress Every Customer Cashing in on Your Personality and Flair How to Turn Difficult Customers into Satisfied Guests Smart Strategies for Worst Case Scenarios The Perks of Working Weddings …
    £14

  • Cupcake Academy Diploma Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...company, providing their customers with delicious cupcakes with a choice of decorating techniques. Course Detail Course Access: Lifetime Exams Included: Yes Compatibility: All major browsers / devices Introduction to the Cupcake Academy Diploma This accredited course …
    £99

  • Floristry Academy Diploma Training Course

    Learning 247
    • 28 students
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...and flowers, from colours to diseases to handling and more. Services provided – you will learn what services are provided by florists and various business models, how to use technology and how to deal with commercial customers. How to process, store and maintain plants – in this module …
    £99

  • Hair Stylist & Salon Management Diploma Training Course

    Learning 247
    • 25 students
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...the best advice and service, helping you build your career or start your very own hair salon. Course Detail Course Access: Lifetime Exams Included: Yes Compatibility: All major browsers / devices Introduction to the Hair Stylist Diploma This diploma is for anyone who …
    £99

  • Holiday Rep Diploma Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...Learn how to deal with customer complaints effectively from resolving disputes to dealing with difficult customers. Understand the administrative tasks of the job, including reporting, cash handling and currency conversions. Learn how to hold the perfect customer meeting that makes a …
    £99

  • Hotel Reception Diploma Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...Introduction to Hotel Reception Diploma This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. The course will take you around …
    £99

  • Start Your Own Ironing Business Diploma Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...Finance Module 3 : Working From Home Module 4 : Services & Pricing Module 5 : Equipment Module 6 : How to Iron Module 7 : Customer Care Module 8 : Advertising your services Module 9 : Naming & Registering Your Ironing Service Module 10 : Legal & Tax Module 11 : Hints, Tips …
    £99

  • Nail Technician Diploma Training Course

    Learning 247
    • 28 students
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...insight into customer relations management to ensure the highest levels of customer service at all times. Learn to manage costs effectively, along with the importance of reporting and record keeping. Benefits of the Nail Technician Diploma Completing this diploma, whether you …
    £99

  • Level 3 Diploma in Business Studies

    London College of Professional Studies
    Ofqual awarding body, no hidden charges , Entry level for Universities
    • 30 enquiries
    • Online
    • 5 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...study notes Assignment marking and feedback online library. Fully accredited UK courses Dedicated customer support via chat, telephone, and email Qualification structures The Level 3 Diploma in Business Studies qualification consists of 4 mandatory units plus 2 optional units for a combined …
    Save 16%
    £750 £900

  • Level 5 Diploma in Business Management

    London College of Professional Studies
    Tutor support/ Online / Study material available/Ofqual regulated qualification/ Self paced / full support
    • 59 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...and feedback. Gain full accreditation for UK courses. Receive dedicated customer support via chat, telephone, and email (Monday to Friday). Gain full support until the completion of the course. The Level 5 Diploma in Business Management consists of 6 mandatory units for a combined total …
    Save 40%
    £900 £1,500

  • Level 5 Diploma in Management and Leadership

    London College of Professional Studies
    `NCFE/CACHE Ofqual approved , study notes,Teacher support , 24/7 portal access, LCPS id Card
    • 22 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Manage events (6 credits)* Unit 34 Review the quality of customer service (4 credits) Unit 35 Developing sales proposals (5 credits) Unit 36 Prioritising information for sales planning (3 credits) Unit 37 Manage customer service operations (7 credits) Who is it suitable for? This qualification …
    Save 40%
    £900 £1,500
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Presentation Skills. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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