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  • Customer Service Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...your career in the Customer Service field. This Customer Service bundle comes with Course 1: Customer Service Course 2: Customer Care Getting it Right Course 3: Customer Relationship Management Course 4: Customer Service Skills Course 5: Customer Service Training: Managing …
    £109
  • Office Administration, Business Administration & Retail Customer Service

    Academy for Health & Fitness
    All in one Package| 20 Courses Bundle | 200 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 106 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle …
    £109
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    Customer Service Skills Online Training Series Training Series Overview This course covers the basics of customer service. Students will learn about understanding customer service and focusing on the customer. They will also learn about interacting on the telephone …
    £79
  • Admin, Secretarial & PA (Executive PA), Microsoft Excel- Office Skills

    CPD Courses
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [40,000+ Students] FREE PDF Certificate
    • 1,175 students
    • Online
    • 13 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    Great service
    Highly rated
    ...Window The Ribbon The Backstage View MS Excel Getting Started with Microsoft Excel 2016 Identify the Elements of the Excel Interface Microsoft Excel 2016 MS Powerpoint Modifying the PowerPoint Environment Customize the User Interface The PowerPoint Options Dialog Box The Customize Ribbon …
    Save 57%
    £12 £28
  • Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking & Microsoft Excel

    Training Express Ltd
    CPD Accredited Complete Office Skills | FREE PDF & Hardcopy Certificates | Free Retake Exam | Lifetime Access
    • 2,125 students
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    ...20: Customer Service training for Admin, secretarial & PA Module 21: Effective Planning and Scheduling Module 22: Invoicing/Petty Cash Microsoft Office Part A: Microsoft Excel 2019 and New Features Part B: Microsoft Word Part B: Microsoft PowerPoint Part C: Microsoft Access …
    Save 20%
    £12 £15
  • Customer Service Online Training Courses

    Training Express Ltd
    30 Courses Bundle | 30 Free PDF & Hardcopy Certificate | Transcripts Available | Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Courses : ➽ Course 01: Customer Service ➽ Course 02: Customer Service Advisor ➽ Course 03: Retail Customer Service - Level 3 ➽ Course 04: Patient Customer Service ➽ Course 05: Communication & Customer Service for Receptionist ➽ Course 06: Phone-Based Customer Service ➽ Course 07: Digital …
    £300
  • Customer Service Level 2 - CPD Certified & Skills for Care Endorsed & TQUK Endorsed

    ProTrainings Europe Limited
    Video online training offering flexible training on any device at a time that meets your schedule, full course support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...impacts on customer service 2. Understand how customer needs and expectations are formed 2.1 Describe the purpose of an organisation’s service offer 2.2 Describe how customer expectations are formed 2.3 Describe the relationship between customer expectations and customer satisfaction …
    £24.95
  • Customer Service Training Course

    One Education
    Accredited by CPD | Advanced Audio Visual Lessons | Tutor Support Included | 14 Days Money Back Guarantee
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Money Back Guarantee Customer Service Course Curriculum Module 01: Introduction to Customer Service Module 02: Characteristics of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate with Customers Module 05: Handling Customer Complaints Module 06: …
    £21
  • Sales, Marketing and Business Development with Customer Service - 30 Courses Bundle

    NextGen Learning
    30 CPD Certified Courses for 2024 | 30 PDF & A Hardcopy Certificate | Life Time Access | Limited Time Offer
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Success Course 20: KYC Course 21: Customer Relationship Management (CRM) Course 22: Phone-Based Customer Service Course 23: Get a Job in Sales: Your Fast Track to Career Success Course 24: Sales Analysis in Excel Course 25: New Functions in Microsoft Excel Course 26: Career Development …
    £200
  • Customer Service and Public Relations Diploma

    UK Professional Development Academy LTD
    Level 5 Diploma in Customer Service and Public Relations, CPD accredited With tutor support and Quiz based exam included
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal with difficult customers Module 2: Customer Support Define customer support Know the different venues for customer support Recognize the challenges …
    Save 39%
    £12 £19.99
  • Customer Service Advisor

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...interested in working as a Customer Service Advisor or want to learn more skills on Customer Service Advisor but unsure of where to start, then this Customer Service Advisor course will set you up with a solid foundation to become a confident Customer Service Advisor and develop more …
    Save 69%
    £12 £39
  • Customer Service Training

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...interested in working as a Customer Service Trainer or want to learn more skills on Customer Service Training but unsure of where to start, then this Customer Service Training course will set you up with a solid foundation to become a confident Customer Service Trainer and develop …
    Save 69%
    £12 £39
  • Customer Service Assistant

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...interested in working as a Customer Service Assistant or want to learn more skills on Customer Service Assistant but unsure of where to start, then this Customer Service Assistant course will set you up with a solid foundation to become a confident Customer Service Assistant and develop …
    Save 69%
    £12 £39
  • Customer Services Manager

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...interested in working as a Customer Services Manager or want to learn more skills on Customer Services Manager but unsure of where to start, then this Customer Services Manager course will set you up with a solid foundation to become a confident Customer Services Manager and develop more …
    Save 69%
    £12 £39
  • Ultimate Customer Service

    Lead Academy
    Level 5 Diploma| Updated Training - 2024 |Free CPD UK Accredited PDF Certificate|Recognised Certificate |Exam Included
    • Online
    • Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    ...“Concierge” Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service More Money $$$ – Through Customer Retention How Much Is A Customer Worth Do You Understand Your Customer Dealing With Difficult Customers “LEAP” Into Customer …
    £12
  • Sales, Marketing, Business Development and Customer Service

    Compliance Central
    30 CPD Certified Courses for 2024 | 30 FREE PDF Certificates | Life Time Access | Limited Time Offer
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Success Course 20 : KYC Course 21 : Customer Relationship Management (CRM) Course 22 : Phone-Based Customer Service Course 23 : Get a Job in Sales: Your Fast Track to Career Success Course 24 : Sales Analysis in Excel Course 25 : New Functions in Microsoft Excel 2021 Course 26 : Career …
    £210
  • Microsoft Office Diploma: (Microsoft Excel, Word, PowerPoint) + Data Entry & Power BI

    Training Express Ltd
    8-in-1 Complete Bundle | 8 FREE Certificates + Data Analyst & Data Entry Course | Free Retake Exam | Lifetime access
    • 328 students
    • Online
    • 18 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    ...outline of our Microsoft Office Skills course is as follows: Course 01: Microsoft Office Skills: Microsoft Excel Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations in Microsoft Excel and more.. Course 02: Microsoft Word 2019 Microsoft Word 2019 …
    Save 20%
    £12 £15
  • Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA)

    Academy for Health & Fitness
    QLS Endorsed! 7 Courses Package + Free PDF Certificate | 250 CPD Points| 100,000+ Learner
    • 765 students
    • Online
    • 14.8 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ...interested in: Microsoft Office Specialist (MOS) Microsoft Office Specialist (MOS) Expert Microsoft Office Specialist (MOS) Master Microsoft Specialist certification in Office 365 MS Office User Touch Typing Worker Microsoft Office Skills (Excel, Word, Access) The Microsoft Office Skills …
    Save 7%
    £12 £12.99
  • Mastering Microsoft Office: Word, Excel, PowerPoint, and 365

    Care Skills Training
    15 in 1 Premium CPD Bundle| Last Updated 2024 | 15 Certificates & Transcripts from Care Skills (Discounted Price)
    • New course!
    • Online
    • 8.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Basics of Powerpoint PowerPoint 2021: Course Introduction Overview Start PowerPoint Presentation Screen setting and Views PowerPoint 2021: Basics Presentation Tips and Guidelines Creating a New Presentation Working with Slides Save a Presentation Print Slides PowerPoint 2021: Text …
    £15
  • Storyals Real Life Microsoft 365 Course for Frontline Workers

    Storyals
    Story-based course on how to get the most out of the digital tools in Microsoft 365 as a frontline worker.
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...productivity tools in Microsoft 365 Find new digital ways to improve customer service using Microsoft 365 Quiz: Work safely with your digital tools Work safely with your digital tools Quiz: Work better together digitally Work better together digitally using Microsoft Teams Improve team …
    £39
  • Microsoft Office Foundation with Minute Taking Masterclass

    Empower UK Employment Training
    Microsoft Excel Skills | Word Skills | Power Point Skills | Access Skills | Outlook Skills | Microsoft Teams Skills
    • Online
    • 7.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Module 06 Microsoft Powerpoint In Microsoft Office: Module 01 Microsoft Powerpoint In Microsoft Office: Module 01 Microsoft Powerpoint In Microsoft Office: Module 01 Microsoft Powerpoint In Microsoft Office: Module 01 Microsoft Powerpoint In Microsoft Office: Module 01 Microsoft Powerpoint …
    Save 19%
    £12 £14.99
  • Microsoft Excel Training Bundle

    Lead Academy
    4 Courses Bundle with Free CPD UK Accredited PDF Certificate | Updated Training |Recognised Certificate | Exam Included
    • Online
    • Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...the Microsoft Excel course will set you up with a solid foundation in the Microsoft Excel industry and give you the essential skills you need to get succeed! Microsoft Excel Endorsed by Quality Licence Scheme Data Analysis Endorsed by Quality Licence Scheme Customer Service Endorsed …
    £14
  • Microsoft Office for Office Administration

    Learndrive
    CPD Accredited | Instant Access | 02 Courses Bundle
    • Online
    • 10.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Microsoft Office: 25a Onscreen Presentation Microsoft Office: 25b Hiding Slides Microsoft Office: 25c Changing Order of Slides Microsoft Office: 25d Copying Slides Microsoft Office: 26a Overview of MS Word Microsoft Office: 26b Start MS Word 2021 Microsoft Office: 27a Create a New …
    £14.99
  • Microsoft Excel Advanced

    Lead Academy
    QLS Level 5 Diploma | Quality Endorsed & CPD Certified | Free Health & Fitness Course, MCQ Exam & Tutor Support Included
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...understanding of Microsoft Office Excel, then this program is perfect for you. This online Microsoft Excel: advanced training in Microsoft Excel 2016 course come with lifetime access with no time limit for completion. Each module of this Microsoft Excel: advanced training in Microsoft Excel …
    £12
  • Microsoft Excel 2016 for Beginners

    Lead Academy
    QLS Level 3 Diploma | Quality Endorsed & CPD Certified | Free Health & Fitness Course, MCQ Exam & Tutor Support Included
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    ...understanding of Microsoft Office Excel, then this program is perfect for you. This online Microsoft Excel: beginners Microsoft Office Excel 2016 training course come with lifetime access with no time limit for completion. Each module of this Microsoft Excel: beginners Microsoft Office Excel …
    £12

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Data analysis. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.