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153

Customer service Cpd courses in South West England

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  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 170 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...accounting software Setting up sales, purchase, and nominal ledgers using Sage 50 Accounts Setting up suppliers' accounts and posting purchase invoices Setting up customers' accounts and posting sales invoices Entering supplier payments and customer receipts Performing petty cash …
    Save 33%
    £398 £600

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 252 enquiries
    • Classroom - Birmingham
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...how double entry is applied in accounting software and how to customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Identifying errors and performing error corrections Allocating cash payments and receipts Allocating bank payments …
    Save 33%
    £398 £600

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 49 enquiries
    • Classroom - Birmingham
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ...codes Maintaining sales ledgers of businesses Maintaining purchase ledgers of businesses Setting up customers’ accounts Processing customers invoices and credit notes Setting up suppliers accounts Processing suppliers invoices and credit notes Generating reports customer/supplier invoices …
    Save 33%
    £398 £600

  • Accounts Assistant Practical Training

    KBM training
    Accounts Assistant Training with Work Experience on Sage 50, Quickbooks, Xero and Payroll
    • 48 enquiries
    • Online
    • 166 hours · Self-paced
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398

  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 526 enquiries
    • Classroom - Birmingham
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 33%
    £398 £600

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 252 enquiries
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers' accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...their own daily approach. By the end of the Customer Service course you will be able to: Explain and understand what your customers expect from you as a service / product provider (the good and the bad) Clearly articulate what the customer experience ‘should be’ within your organisation …
    £354

  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 101 enquiries
    • Classroom - Croydon
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    ...supplier invoices for goods and services, batch supplier invoices, error corrections, amending records. Module 4 – Create customer invoices, preview and print customer invoices, check on activity in customer accounts, update ledgers, generate customer letters, check communication history …
    £499

  • Call Centre Training Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    Classroom based onsite course with study materials, tutor support and certificate included.
    • Online
    • 3 hours · Full-time
    • Certificate(s) included
    • 21 CPD points
    Great service
    ...their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energising and informative workshop. What Will Students Learn? …
    £395

  • Business Management, Business Law & Business Analysis Diploma

    Janets
    6 Courses Bundle on Business | FREE PDF Certificates | FREE QLS Endorsed Certificates | Lifetime Access | Tutor Support
    • 205 students
    • Online
    • 1000 hours · Self-paced
    • Certificate(s) included
    • 420 CPD points
    • Tutor support
    Great service
    ...& Customer Service Training Course Course 06: Business Management Business Management, Business Law & Business Analysis course Learning Outcomes: Apply systematic process for Creativity and Innovations Improve your understanding of Business KPIs Apply various Sales and Service …
    £299

  • Practical Accountancy Training on Sage 50 QuickBooks and Excel

    KBM training
    with Qualified Accountants
    • 35 enquiries
    • Online
    • 170 hours · Self-paced
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 77 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...offering 15-25% discounts on our structured training courses Accounting Work Experience covers following areas Creating customers and suppliers accounts Processing customer and suppliers invoices Allocating payments and receipts of cash and bank Performing bank reconciliation Preparing …
    Save 33%
    £398 £600

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...create a genuine interest your service / product from your potential customer and identify the hook Know when to ask for the sale, and the appropriate closing technique Create a daily / weekly engagement plan best suited to your business and potential customers This Successful Selling …
    £390

  • Advanced Marketing Bundle

    CST Training Ltd
    The Essential Marketing Bundle can include ANY 7 courses from the business E-learning Courses.
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    The default bundle includes – Social Media & SEO for Business, GDPR, Sales Skills, Customer Service, Emotional Intelligence & Performance Management. However, this bundle can include any 7 Business Skills courses, regardless of Value. This bundle can save …
    £250

  • Customer Service - Virtual Classroom

    ATA (Asset Training Academy) LTD
    Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • 15 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...meant by effective Customer Service Identify how “great” customer service and the highest standards of customer care can be achieved Understand how to identify the needs of customers Understand how to maximise the delivery of exceptional customer service to our customers Understand how …
    £300

  • Telesales/Selling on the Phone

    ATA (Asset Training Academy) LTD
    CPD Accredited Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Over The Phone course helps to re-affirm the importance of knowledge about the service / products that your organisation provides; with a view of being able to clearly articulate the benefits to the customer. Listening and questioning skills will be practised in order to enhance capabilities …
    £300

  • Advanced Customer Service for the Public Sector- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 5 CPD points
    • Tutor support
    Advanced Customer Service for the Public Sector- Virtual Training - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Advanced Customer Service for the Public Sector- …
    £336

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry- Virtual

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 5 CPD points
    • Tutor support
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry- Virtual Training - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Advanced Customer Service for the …
    £336

  • Through the Customers' Eyes- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles. Through the Customers' Eyes- …
    £336

  • Customer Care - Incoming and Outgoing Calls- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light. Customer Care - Incoming …
    £336

  • Customer Satisfaction as a Selling Tool- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care …
    £336

  • Key Selling Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and closing, this course …
    £336

  • Referral Marketing- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...anything about sales will tell you that positive word-of-mouth advertising is the most powerful way of attracting new business. The clients that you have delivered exceptional value to are generally more than happy to spread the word about you and the products and/or services you sell …
    £336

  • Sage 50 Certification Level 3

    Online Courses Learning
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    ...used to boost sales and attract customers and how to convert quotations into sales orders. A closer understanding of chasing debt and maintaining credit control. Businesses often offer credit to customers, and the team member will learn how to follow up on customer payments and control …
    £300

  • Sales Certification Level 2

    Online Courses Learning
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    ...required sales techniques, in order to maximise profits and build your business. Sales Certification Level 2 As a business owner, ensuring that your product or service is on the market and is ready for sale is as important as the people who are selling it. The Level 2 Sales Certification …
    £300
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, Entrepreneurship and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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