Skip to content
  1. Business
  2. Customer service
141

Customer service Cpd courses in Wiltshire

Sort by :
Distance Most relevant Most popular Lowest price Highest price Recently added

Find courses near

Search results

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    ...do it their way. 14.45-15.45: Sales is everyone’s business in customer service. 15.45-16.45 Complaint handling strategies. How to get customer feedback that makes the difference. Finish. Now let’s do it! Action Plan. Advanced Customer Service for the Tourism, Leisure and Hospitality …
    £468

  • Admin, Accounting, Business, Health, Animal Care, IT and More Skills - 2500+ Courses

    Skill Up
    30+ Category and 2500+ CPD Accredited Courses [5000+ Students] | FREE 99 PDF Certificates |Lifetime Access|Tutor Support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...adapt to innovative strategies. Need Internet Access. Accountant: £25,000-£45,000 Bookkeeper: £20,000-£30,000 Customer Service Representative: £18,000-£25,000 Data Analyst: £30,000-£40,000 Executive Assistant: £25,000-£35,000 Healthcare …
    £399

  • Real Estate Agent, Property Sales with Customer Service

    Academy for Health & Fitness
    QLS Endorsed Diploma! Free 3 QLS Certificates + Free 10 CPD Course & Assessments> 250 CPD Points > Lifetime Access
    • Online
    • 52 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...Property Sales with Customer Service . Develop advanced proficiency in Real Estate Agent, Property Sales with Customer Service methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Real Estate Agent, Property Sales with Customer Service . Enhance …
    £309

  • Airport Management, Import/Export & Cross-Cultural Awareness

    Academy for Health & Fitness
    QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 270 CPD Points > Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 270 CPD points
    • Tutor support
    Great service
    ...the fascinating realm of Airport Management, where you'll delve into the intricacies of aviation operations, security protocols, and customer service excellence. Gain an in-depth understanding of Import/Export processes, enabling you to navigate international trade with confidence …
    £306

  • Accounts Assistant Practical Training

    KBM training
    Accounts Assistant Training with Work Experience on Sage 50, Quickbooks, Xero and Payroll
    • 48 enquiries
    • Online
    • 166 hours · Self-paced
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398

  • Property Law Essentials

    Thames College
    3 FREE QLS Endorsed Certificates | 20-in-1 Colossal Package | 20 Free PDF Certificates | 560 CPD Points | Instant Access
    • Online
    • 510 hours · Self-paced
    • 560 CPD points
    • Tutor support
    Great service
    ...and Tenant Management Course 05: Residential Sales Course 06: Housing Portfolio Building Course 07: Document Control Course 08: Sales Negotiation Training Course Course 09: Marketing Strategies for Business Course 10: Customer Service Diploma Course 11: Branding Your Business Course …
    £300

  • Property Management Diploma Training

    Thames College
    3 FREE QLS Endorsed Certificates | 20-in-1 Colossal Package | 20 Free PDF Certificates | 560 CPD Points | Instant Access
    • Online
    • 460 hours · Self-paced
    • 560 CPD points
    • Tutor support
    Great service
    ...Management Course 02: Residential Property Sales Course 03: Mortgage Advisor Course 04: Conveyancing- Online Diploma Course Course 05: Wills and Probate Law - Level 3 Course 06: Portfolio Building for Property Course 07: Document Control Course 08: Sales Negotiation Training Course Course …
    £300

  • Principles of Retail Operations and Management

    Thames College
    3 FREE QLS Endorsed Certificates | 20-in-1 Package | 20 Free PDF Certificates | 650 CPD Points | Lifetime Access
    • Online
    • 520 hours · Self-paced
    • 650 CPD points
    • Tutor support
    Great service
    ...and Analysis for Marketing Course 07: Sales Skills: Selling the Easy Way Course 08: Operations Management Course 09: Diploma in Lean Process and Six Sigma Course 10: Basic Business Finance Course 11: Warehouse Safety Course 12: Customer Service Manager 5 job profile building courses …
    £300

  • Business Management, Business Law & Business Analysis Diploma

    Janets
    6 Courses Bundle on Business | FREE PDF Certificates | FREE QLS Endorsed Certificates | Lifetime Access | Tutor Support
    • 205 students
    • Online
    • 1000 hours · Self-paced
    • Certificate(s) included
    • 420 CPD points
    • Tutor support
    Great service
    ...& Customer Service Training Course Course 06: Business Management Business Management, Business Law & Business Analysis course Learning Outcomes: Apply systematic process for Creativity and Innovations Improve your understanding of Business KPIs Apply various Sales and Service …
    £299

  • Retail Management Principles and Techniques

    Thames College
    3 FREE QLS Endorsed Certificates | 20-in-1 Colossal Package | 20 Free PDF Certificates | 650 CPD Points | Instant Access
    • Online
    • 520 hours · Self-paced
    • 650 CPD points
    • Tutor support
    Great service
    ...and Analysis for Marketing Course 07: Sales Skills: Selling the Easy Way Course 08: Operations Management Course 09: Diploma in Lean Process and Six Sigma Course 10: Basic Business Finance Course 11: Warehouse Safety Course 12: Customer Service Manager 5 job profile building courses …
    £300

  • Property Management, Development & Law Diploma at QLS

    Thames College
    3 FREE QLS Endorsed Certificates | 20-in-1 Colossal Package | 20 Free PDF Certificates | 560 CPD Points | Instant Access
    • Online
    • 510 hours · Self-paced
    • 560 CPD points
    • Tutor support
    Great service
    ...Management Course 02: Residential Property Sales Course 03: Mortgage Advisor Course 04: Conveyancing- Online Diploma Course Course 05: Wills and Probate Law - Level 3 Course 06: Portfolio Building for Property Course 07: Document Control Course 08: Sales Negotiation Training Course Course …
    £300

  • Call Centre Training Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    Classroom based onsite course with study materials, tutor support and certificate included.
    • Online
    • 3 hours · Full-time
    • Certificate(s) included
    • 21 CPD points
    Great service
    ...their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energising and informative workshop. What Will Students Learn? …
    £395

  • Practical Accountancy Training on Sage 50 QuickBooks and Excel

    KBM training
    with Qualified Accountants
    • 35 enquiries
    • Online
    • 170 hours · Self-paced
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398

  • Construction Project Administration

    StudyHub
    30 in 1 Exclusive Bundle | CPD Certified Diploma | Free 30 PDF Certificate,Transcript,Student ID & Exam| Lifetime access
    • Online
    • 150 hours · Self-paced
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 4: Real Estate Investor Level 3 Course 5: Public Housing Management Course 6: Construction Management – Level 5 Diploma Course 7: Customer Service Course 8: Document Control and Management Course 9: Fundraising Course 10: Environmental Law & Impact Assessment Course 11: Working …
    £259

  • Customer Service Online Training Courses

    Training Express Ltd
    30 Courses Bundle | 30 Free PDF & Hardcopy Certificate | Transcripts Available | Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Courses : ➽ Course 01: Customer Service ➽ Course 02: Customer Service Advisor ➽ Course 03: Retail Customer Service - Level 3 ➽ Course 04: Patient Customer Service ➽ Course 05: Communication & Customer Service for Receptionist ➽ Course 06: Phone-Based Customer Service ➽ Course 07: Digital …
    £300

  • Level 4 IQA with Proofreading and Copy Editing

    Apex Learning
    Ofqual Regulated Qualification| 100% Online Course| FREE Certificate, Assessment & 6 Premium CPD Courses| Expert Support
    • Online
    • 90 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 60 CPD points
    • Tutor support
    Great service
    ...Proofreading and Copy Editing package? One on one tutor guidance All round the clock access to Course library Rich study modules Dedicated customer support Assessment and Assessment guidance This £479 special offer Level 4 IQA with Proofreading and Copy Editing package will take …
    £479

  • Customer Service - Virtual Classroom

    ATA (Asset Training Academy) LTD
    Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • 15 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...meant by effective Customer Service Identify how “great” customer service and the highest standards of customer care can be achieved Understand how to identify the needs of customers Understand how to maximise the delivery of exceptional customer service to our customers Understand how …
    £300

  • Business Logistics and Transport Management

    LEARNING PATH LTD
    30-in-1 Mega Bundle! CPD Approved Courses | 300 CPD Point | FREE Certificates | 24/7 Tutor Support | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Acquire the ability to identify and manage risks in logistics and transport operations. Develop an understanding of the importance of customer service in the logistics and transport industry. How this Business Logistics and Transport Management bundle will Help You with Your Career: …
    £250

  • Digital Marketing & Affiliate Marketing Diploma Subscription

    Skill Up
    60+ CPD Accredited Digital Marketing Courses[5,000 Students]| Free Enrolment 2300+ Courses| FREE 12 PDF Certificates
    • Online
    • 185 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    ...core areas. Course 06: Webinar Marketing Funnel Course 07: Retail Customer Service Training Course 08: Sales Generation Course Course 09: The Ultimate Sales Training Blueprint: How To Master Sales Course 10: Sales & Selling Management Course Course 11: Affiliate Marketing Course …
    £300

  • Advanced Marketing Bundle

    CST Training Ltd
    The Essential Marketing Bundle can include ANY 7 courses from the business E-learning Courses.
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    The default bundle includes – Social Media & SEO for Business, GDPR, Sales Skills, Customer Service, Emotional Intelligence & Performance Management. However, this bundle can include any 7 Business Skills courses, regardless of Value. This bundle can save …
    £250

  • Telesales/Selling on the Phone

    ATA (Asset Training Academy) LTD
    CPD Accredited Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Over The Phone course helps to re-affirm the importance of knowledge about the service / products that your organisation provides; with a view of being able to clearly articulate the benefits to the customer. Listening and questioning skills will be practised in order to enhance capabilities …
    £300

  • Advanced Customer Service for the Public Sector- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 5 CPD points
    • Tutor support
    Advanced Customer Service for the Public Sector- Virtual Training - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Advanced Customer Service for the Public Sector- …
    £336

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry- Virtual

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 5 CPD points
    • Tutor support
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry- Virtual Training - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Advanced Customer Service for the …
    £336

  • Through the Customers' Eyes- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles. Through the Customers' Eyes- …
    £336

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 252 enquiries
    • Classroom - London
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers' accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 49 enquiries
    • Classroom - London
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ...codes Maintaining sales ledgers of businesses Maintaining purchase ledgers of businesses Setting up customers’ accounts Processing customers invoices and credit notes Setting up suppliers accounts Processing suppliers invoices and credit notes Generating reports customer/supplier invoices …
    Save 33%
    £398 £600

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 77 enquiries
    • Classroom - London
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...offering 15-25% discounts on our structured training courses Accounting Work Experience covers following areas Creating customers and suppliers accounts Processing customer and suppliers invoices Allocating payments and receipts of cash and bank Performing bank reconciliation Preparing …
    Save 33%
    £398 £600

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 170 enquiries
    • Classroom - London
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...accounting software Setting up sales, purchase, and nominal ledgers using Sage 50 Accounts Setting up suppliers' accounts and posting purchase invoices Setting up customers' accounts and posting sales invoices Entering supplier payments and customer receipts Performing petty cash …
    Save 33%
    £398 £600

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 252 enquiries
    • Classroom - London
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...how double entry is applied in accounting software and how to customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Identifying errors and performing error corrections Allocating cash payments and receipts Allocating bank payments …
    Save 33%
    £398 £600

  • Xero Training on real client files / Xero Course

    KBM training
    Xero Training
    • 26 enquiries
    • Classroom - London
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    Great service
    ...Training Module 1 - Adding Company Details Xero Training Module 2 - Adding Customers (Creating Contacts) Xero Training Module 3 - Editing Customer Accounts Xero Training Module 4 - Raising and Recording Sales/Customer Invoices Xero Training Module 5 - Adding Suppliers (Creating Contacts) …
    Save 33%
    £398 £600

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom - London
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    ...and how to customize the nominal ledger and nominal codes Setting up customers accounts and processing invoices Setting up suppliers accounts and processing invoices Generating reports on invoices due, customer/supplier invoice activity Performing error corrections Allocating payments …
    Save 33%
    £398 £600

  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 526 enquiries
    • Classroom - London
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 33%
    £398 £600

  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 101 enquiries
    • Classroom - Croydon
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    ...supplier invoices for goods and services, batch supplier invoices, error corrections, amending records. Module 4 – Create customer invoices, preview and print customer invoices, check on activity in customer accounts, update ledgers, generate customer letters, check communication history …
    £499

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...create a genuine interest your service / product from your potential customer and identify the hook Know when to ask for the sale, and the appropriate closing technique Create a daily / weekly engagement plan best suited to your business and potential customers This Successful Selling …
    £390

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...their own daily approach. By the end of the Customer Service course you will be able to: Explain and understand what your customers expect from you as a service / product provider (the good and the bad) Clearly articulate what the customer experience ‘should be’ within your organisation …
    £354

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Skills and Sales techniques into a new level. You will be taught the key stages of how to Sell successfully and build lasting, long term relationships. This Sales Training course is designed to provide you with the essential Sales techniques and strategies to understand the sales process …
    £390

  • Sage 50 Computerised Accounts

    Pitman Training Glasgow & Edinburgh
    • 302 enquiries
    • Classroom - Glasgow
    • 24 hours · Part-time or full-time
    • 30 CPD points
    • Tutor support
    ...invoices for products and services, posting error corrections, amending existing customer and supplier records • Lesson Four – Including: creating customer invoices, previewing and printing customer invoices, checking the activity on a selected customer account, updating ledgers …
    Enquire for pricing
Sort by :
Distance Most relevant Most popular Lowest price Highest price Recently added
10 25 50 100

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, Entrepreneurship and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
View all