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Customer service courses in East Anglia

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  • Admin, Secretarial & PA with Organisational Skills

    Cambridge Open Academy
    Summer Deal 14% Off | CPD Accredited | Updated 2024 | FREE PDF Certs | Lifetime Access | 100% Pass Rate | 1K+ enrolment
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The administrative support industry is booming! The UK Bureau of Labour Statistics projects a 10% growth in Admin, Secretarial & PA roles by 2030. This comprehensive Admin, Secretarial & PA course equips you with the in-demand skills to excel in this dynamic field. Bec …
    Save 14%
    £12 £14

  • Handling a Difficult Customer - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Handling a Difficult Customer - Online Course - CPD Accredited Welcome to our online Handling a Difficult Customer training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customer service is a …
    £19.99

  • Trade Show Staff Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Trade Show Staff Training – Online Course – CPD Accredited. Welcome to our online Trade Show Staff training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Deciding to attend a trade show is a s …
    £19.99

  • Improving Mindfulness Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Improving Mindfulness Training – Online Course – CPD Accredited Welcome to our online Improving Mindfulness training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Improving mindfulness is abou …
    £19.99

  • Risk Assessment and Management - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 19 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Risk Assessment and Management - Online Course - CPD Accredited. Welcome to our online Risk Assessment and Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). It is not possible …
    £19.99

  • Workplace Violence - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Workplace Violence - Online Course - CPD Accredited. Welcome to our online Workplace Violence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Workplace harassment is illegal and destruc …
    £19.99

  • Level 3 Customer Service - Training Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Updated 2024 | FREE PDF & Hardcopy Certificate | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer service is the backbone of any successful business. It is the interaction between a company and its customers that determines whether or not a customer will continue to do business with that company. Good customer service can lead to increased customer satisfaction, loya …
    £89

  • Hiring Strategies Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Hiring Strategies Training – Online Course – CPD Accredited Welcome to our online Hiring Strategies training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Successful companies are made up of g …
    £19.99

  • Social Media in the Workplace - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Social Media in the Workplace - Online Course - CPD Accredited. Welcome to our online Social Media in the Workplace training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). We are being flooded …
    £19.99

  • Business Ethics Training - Online Course - CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 29 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Business Ethics Training - Online Course - CPD Accredited Welcome to our online Business Ethics training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). A company’s ethics will determine its rep …
    £19.99

  • Business Etiquette Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Business Etiquette Training - Online Course - CPD Accredited Welcome to our online Business Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). This online Business Etiquette trai …
    £19.99

  • Contract Management Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Contract Management Training – Online Course – CPD Accredited Welcome to our online Contract Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). It is easy to overlook the import …
    £19.99

  • Customer Service/ Success Diploma (Level 2 & 3) - CPD Certified

    StudyHub
    Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal 4 -in-1 Customer Service Diploma (Level 2 & 3) - CPD Certified Bundle Take the initial steps toward a successful long-term career by studying the Customer Service Diploma (Level 2 & 3) - CPD Certified package online with StudyHub through our online …
    Save 3%
    £29.99 £31

  • High-Performance Teams Inside the Company – Online CPD Course

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    High-Performance Teams Inside the Company – Online CPD Course Welcome to our online High-Performance Teams Inside the Company training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). High-perfor …
    £19.99

  • Lean Process and Six Sigma Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 29 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Lean Process and Six Sigma Training – Online Course – CPD Accredited Welcome to our online Lean Process and Six Sigma training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Six Sigma is a data …
    £19.99

  • Supervising Others Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Supervising Others Training - Online Course - CPD Accredited Welcome to our online Supervising Others training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Supervising others can be a tough j …
    £19.99

  • Supply Chain Management Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Supply Chain Management Training - Online Course - CPD Accredited. Welcome to our online Supply Chain Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK) Supply chain management i …
    £19.99

  • Marketing Basics Training – Online Training Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Marketing Basics Training – Online Training Course – CPD Accredited Welcome to our online Marketing Basics training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Marketing is an essential elem …
    £19.99

  • Level 1 Certificate in Customer Service - CPD Certified

    StudyHub
    **Limited Time Deal** - Bundle of 4 Courses + 1 FREE e-Certificate | 24/7 Tutor Support
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Do you know how much money business owners are losing due to poor customer service or how much more they could make by offering exceptional customer service? This 4 courses Level 1 Certificate in Customer Service bundle will provide you with excellent knowledge and skills to beco …
    Save 6%
    £29.99 £32

  • Social Media Marketing Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Social Media Marketing Training - Online Course - CPD Accredited Welcome to our online Social Media Marketing training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Social media is a staple of …
    £19.99

  • Assertiveness and Self-Confidence – Online Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Assertiveness and Self-Confidence – Online Course – CPDUK Accredited. Welcome to our online Assertiveness and Self-Confidence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Self-confid …
    £19.99

  • Call Center – Online Training Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Call Center – Online Training Course – CPDUK Accredited. Welcome to our online Call Center training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone skills are a highly valuable tool to hav …
    £19.99

  • Coaching Salespeople Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Coaching Salespeople Training – Online Course – CPD Accredited. Welcome to our online Coaching Salespeople training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Coaching is not just for athle …
    £19.99

  • Contact Center – Online Training Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Contact Center – Online Training Course – CPDUK Accredited. Welcome to our online Contact Center training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customers want a well-educated agent whe …
    £19.99

  • Certificate in Customer Service - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Customer Service - Online Training Course & Certification – CPD Accredited Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an a …
    £19.99

  • Certificate in Customer Support - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Customer Support - Online Training Course & Certification – CPD Accredited - Train your Customer Support Team with E-Learning Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we a …
    £19.99

  • Overcoming Sales Objections – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Overcoming Sales Objections – Online Course – CPD Accredited. Welcome to our online Overcoming Sales Objections training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Experiencing a sales obje …
    £19.99

  • Prospecting and Lead Generation – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Prospecting and Lead Generation – Online Course – CPD Accredited. Welcome to our online Prospecting and Lead Generation training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Prospecting and l …
    £19.99

  • Telephone Etiquette Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Telephone Etiquette Training – Online Course – CPD Accredited Welcome to our online Telephone Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone etiquette is a highly valua …
    £19.99

  • AAT Level 3 Advanced Diploma in Accounting

    KBM training
    with Accounting Work Experience
    • 65 enquiries
    • Classroom - Barking, Essex
    • 8 months · Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    AAT Level 3 Advanced Diploma in Accounting can prepare you for jobs such as Accounts Assistant, Finance Assistant and Junior Accountant. AAT Level 2 Foundation Certificate in Bookkeeping and Practical Accountancy Training are included FREE in this course if you buy the AAT leve …
    from £355

  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom - Rainham, Essex
    • Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430

  • Online Accountancy Training with Guaranteed Work placement - Accounting training

    Future Connect Training and Recruitment Ltd
    Online Accountancy Training with Guaranteed Work placement
    • 27 enquiries
    • Classroom - North London
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Accounting courses Accountancy industry requires more than just knowledge. It requires practical skill in the given area efficiently and effectively. But the dilemma is that our theoretical and academic knowledge does not meet this need. We need to have some extra and up to …
    £475

  • Online Accounting training - Level 2 Certificate in Bookkeeping 601/9061/9

    Future Connect Training and Recruitment Ltd
    Bookkeeping Training
    • 16 enquiries
    • Classroom - North London
    • Part-time or full-time
    • Tutor support
    Provides the underpinning knowledge and skills necessary for the purpose of carrying out a range of day-to-day bookkeeping routines and activities using a sub-divided double entry bookkeeping system up to trial balance stage. The qualification is made up of: 2 – Online Know …
    £450

  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom - North London
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    This Accounting course gives you a Certification Qualification We have integrated Our Bookkeeping and Accounts Assistant training in it to give you all the necessary skills to become more employable and get into Accountancy jobs Provides the knowledge and skills to set- …
    £650

  • Designing Artificial Intelligence Experiences - 5 Day Accelerator Course

    Experience Haus
    Five day in-person course from our studio in Shoreditch
    • Classroom - East London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    How do you build innovative use cases for A.I.? And how do you prepare the necessary data? Who's needed to make all of this happen? And how do you even kickstart an A.I. project? Future proof your design career with this five-day immersive course that blends cutting-edge A.I. tec …
    £750

  • Microsoft Excel Introduction (trainer led live online classes)

    MS Office Training Ltd
    Small groups - 1 to 4 max attendees for virtual classroom, max 8 attendees for closed company training
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Great course and excellent trainer. Thanks Tracy Preston - Western Power Distribution Very helpful course. Would definitely take another o …
    £225

  • Microsoft Excel Advanced -Classroom

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and export d …
    £650

  • Microsoft Excel Macros & VBA - classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Record and edit a Macro Assign macros to keyboard shortcuts, Quick Access Toolbar, Buttons and Shape objects. Use the Visual Basic Editor; change the properties of an object; add a module to a project; write the cod …
    £550

  • Microsoft Word Introduction (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify and work with basic Word 2013 tools and features Edit text in a Word document Modify the appearance of text in a Word document Organise data in tables and lists Insert special characters and graphic …
    £225

  • Microsoft Word Intermediate (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Customise tables and charts Customise formatting with styles and themes Modify pictures in a document Create customised graphic elements Insert content using Quick Parts Control text flow Use templates to au …
    £225

  • Microsoft Powerpoint Advanced

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Modify the PowerPoint environment Using Master View in order to customise a design template Add and customize SmartArt graphics Add animations and change its effect options Add action buttons to control the flow of …
    £225

  • Microsoft Project Introduction - Online classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • 43 enquiries
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project p …
    £275

  • Microsoft Project Advanced - Classroom

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    Great service
    Course Objectives At the end of this course you will be able to: Manage project costs Consolidate and reuse project plan information Exchange project plan data with other applications Update a project plan Customise Project to meet specific requirements ' 1 year email support ser …
    £275

  • Microsoft Powerpoint Introduction - Intermediate

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the PowerPoint interface Create slides Format text on slides Add and modify graphical objects to a presentation Work with tables in a presentation Add charts to a presentation Prepare the …
    £225

  • Lean Six Sigma Green Belt - London

    Training Deals
    • 26 enquiries
    • Classroom - East London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    This course is designed to provide delegates with the knowledge required to pass the Lean Six Sigma Yellow and Green Belt exams and become a certified Lean Six Sigma Green Belt. Lean Six Sigma Green Belt is a globally sought-after qualification which indicates the holder has …
    Enquire for pricing

  • Microsoft Excel Intermediate

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • 10 enquiries
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Highly rated
    Course Objectives The goal of this course is to provide you with the knowledge required to use more advanced functions and formulas and work with various tools to analyse and present data in spreadsheets, such as sorting, filtering, applying conditional formatting and charting th …
    £275

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This 1 day ‘Successful Selling Over the Phone’ course is aimed to help attendees who are responsible for contacting potential new customers / or receiving calls, and closing the sale. This Successful Selling Over The Phone course will help you to understand the importance of esta …
    £390

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - City of London
    • Part-time
    • Certificate(s) included
    • Tutor support
    This 1 day ‘Winning Ways to Set Appointments on the Telephone’ course is aimed to help participants who are responsible for setting appointments for others, or for themselves where they wish to make the appointment prior to a face-to-face meeting. They will develop and use a prov …
    £390

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    This 1 Day Effective Communication Skills Course course will help you to become a more inspirational and effective communicator. By understanding the importance of clear and focused written and verbal communication skills, delegates will be able to communicate with confidence and …
    £390

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom - City of London
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, pers …
    £780

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you struggling to consistently hit your sales targets? Are you looking to build more productive relationships with your customers? Would you like to increase your conversion rate? Would you like to learn how to "close" the deal more effectively? This highly intensive one-day …
    £390

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capable and active in accurately communicating what you do and why you are better and different than your competitors, to the people in their …
    £516

  • Reception to Perfection

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • Tutor support
    The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression for new clients, consistency for existing clients and dissemin …
    £516
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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