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107

Customer service University, Cpd or Regulated qualification courses in Lancashire offering tutor support

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  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    This Accounting course gives you a Certification Qualification We have integrated Our Bookkeeping and Accounts Assistant training in it to give you all the necessary skills to become more employable and get into Accountancy jobs Provides the knowledge and skills to set- …
    £650

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, pers …
    £780

  • Level 3 Diploma in Business Studies

    London College of Professional Studies
    Ofqual awarding body, no hidden charges , Entry level for Universities
    • 30 enquiries
    • Online
    • 5 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    The objective of OTHM Level 3 Diploma In Business Studies is to provide learners with an in depth understanding of the operations and structure of businesses. Successful completion of this qualification will equip learners with some of the underpinning knowledge and skills requir …
    £900

  • Assertiveness & Self Confidence - Train the Trainer Course, Training Materials + Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Assertiveness & Self Confidence - Train the Trainer Course & Training Materials + Trainer Resources Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth …
    £695

  • Conducting Annual Employee Reviews - Train the Trainer Course, Materials + Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Conducting Annual Employee Reviews - Trainer Course & Training Materials + Trainer Resources An annual review (also called a performance review) can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your employees …
    £695

  • Microsoft Office Skills: IT Training, Data Analysis, Cyber Security & Job Guarantee

    Janets
    Job Market Analysis | Job Searching Support | Portfolio and CV Building | Consultation Sessions | Money Back Guarantee
    • 85 students
    • Online
    • 500 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The gap between supply and demand for IT professionals is widening as we speak! The statistics are insane! In the next decade, the IT industry will have a million more job openings than now in the UK alone, with an average salary of £50,000 . Data Analysts will see a 27% …
    £999

  • Supply Chain Management - Train the Trainer Course, Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Supply Chain Management - Online Training Course - Certificate in Supply Chain Management - E-Learning Course Supply chain management improves the coordination and relationship between suppliers, producers, and customers. It must be kept at a high level of organisation to be …
    £695

  • Employee Termination Processes - Train the Trainer Course, Training Materials + Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Employee Termination Processes - Online Training Course - Understand the Process of Termination of Employment Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminate …
    £695

  • AAT Level 3 Diploma in Accounting with Practical Training

    KBM training
    Sage/QuickBooks/ Xero/ Payroll
    • 70 enquiries
    • Online
    • 8 months · Part-time
    • Regulated qualification
    • 20 CPD points
    • Tutor support
    Great service
    Accounting | The AAT Level 3 Diploma in Accounting enables candidates to work competently in the accountancy sector and the opportunity to progress their studies in the AAT Level 4 Diploma in Accounting. KBM Training and Recruitment with the collaboration of KBM Chartered Cert …
    from £255

  • Level 5 Diploma in Leadership for Health and Social Care

    Enhanced Limited
    All-inclusive Leadership for Health and Social Care qualification
    • 2,231 enquiries
    • Online
    • 900 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    £500

  • Complete Office Management & Administration Training

    One Education
    3-Month Career Guided Programme | 9 Courses + 23 Certificates(QLS-Endorsed & CPD-Accredited) | FREE Goodies Worth £1025+
    • Online
    • 101 days · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Tired of entry-level roles? This comprehensive Administration Bundle equips you with the skills and certifications to fast-track your dream job. Designed by industry experts, this 3-month program provides a solid foundation in administration practices, setting you apart from the …
    £500

  • Level 2 Certificate in Principles of Business Administration

    College of Contract Management
    Live online course awarded by NCFE. Study that fits alongside your work, wherever you are in the world.
    • Online
    • 1 year · Part-time
    • Regulated qualification
    • Tutor support
    Working well in business takes a lot of skills, such as effective administration, time-management, organisation and teamwork. While these skills can be learned on the job, The College of Contract Management has developed the Level 2 Certificate in Principles of Business Admini …
    £539

  • Level 4 Diploma in Logistics and Supply Chain Management

    London College of Professional Studies
    Gov Ofqual approved , Study notes,Teacher support, most welcome for free induction, Based in London
    • 85 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Level 4 Diploma in Logistics and Supply Chain Management is to develop learners’ understanding of theory and practice relating to their role in this sector. The qualification will provide learners with an opportunity to engage with the challenges facing professionals and policy m …
    £1,000

  • Level 2 Certificate in Gym Instructing (Part-Time)

    LA Training
    Home study course with study materials, tutor support and practical days to attend
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The aim of this qualification is to develop the knowledge and skills of learners so they can engage, facilitate, educate and support clients in a gym or health club environment. On successful completion of this qualification learners will be able to seek employment and perform …
    £650

  • Level 3 Certificate in Leisure Management

    LA Training
    Home study course with study materials, dedicated tutor support and all assessments included
    • Online
    • 6 months · Self-paced
    • 10 CPD points
    • Tutor support
    This qualification is aimed at people who want to work in management roles in the leisure industry.
    £650

  • AAT Level 3 Diploma in Accounting with Xero and Payroll Training

    KBM training
    Free Work Experience with ACCA Gold approved Accountancy Firm I 1-1 Tutor Support Available
    • 76 students
    • Online
    • 8 months · Part-time
    • Regulated qualification
    • 80 CPD points
    • Tutor support
    Great service
    AAT Level 3 Advance Diploma in Accounting Become a qualified accountant from the comfort of your home. Our unique combination of online AAT Level 2 and AAT Level 3 with accountancy practical training equips you with the knowledge and skills to become a job-ready professional. You …
    £868

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor

    Practical Training for Professionals
    • Online
    • 2 days · Full-time
    • 11 CPD points
    • Tutor support
    With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possible. One of the greatest costs to any company is on the loss of goodwill caused by poor or …
    £672

  • Level 2 Diploma in Aviation

    APeducation Online
    OFQUAL Regulated, UK aviation rules and regulations, Tutor Support, £10 off TOTUM Card, Study Material
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    This QFQUAL regulated qualification is designed to provide learners with an understanding of the principles of working within the aviation sector. The primary purpose of this qualification is to allow learners to progress to employment in the aviation industry. The secondary purp …
    £950

  • Online Bookkeeping, VAT and Payroll Training

    KBM training
    Bookkeeping, VAT and Payroll Training
    • 24 enquiries
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Bookkeeping, VAT and Payroll training is ideal for anyone looking to start a fresh career in the accounting sector. We have designed this training program to cover all job requirements for Bookkeeping and Payroll positions. We are a Gold-level ACCA-approved Chartered Accountancy …
    £610

  • NCFE Level 2 Diploma in Skills for Business

    Britannia School of Leadership and Management LTD
    Flexible Study- All Inclusive Price- Study Materials- Learn Business Skills
    • Online
    • 480 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The aim of the Level 2 Diploma in Skills for Business is to provide students with in-depth knowledge and understanding of the business setting. This course will focus on understanding the business environment, offer depth study of technical skills for business, and providing oppo …
    £599

  • Online Accounts Assistant Practical Training

    KBM training
    Sage 50, QuickBook, Xero, Excel and Payroll
    • 14 students
    • Online
    • 170 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    We have carefully designed our Accounts Assistant training program inline with Accountancy Jobs. KBM Chartered Certified Accountants are proud to be ACCA partners at Gold Level which ensures that the training standards are set very high. Being official partners with Sage, QuickBo …
    £995

  • Level 5 Diploma in Education and Training (RQF)

    Westminster College London
    Ofqual Regulated/Tutor support/Study notes/Apply for QTLS
    • Online
    • 1 year · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Our online Focus Awards Level 5 Diploma in Education and Training (RQF) course will provide you with a strong background in understanding the skills you need to progress in the workplace and earn a recognised qualification. The Focus Awards Level 5 Diploma in Education and Traini …
    £999

  • Level 5 Diploma in Education and Training

    Apex Learning
    Ofqual Regulated Qualification |100% Online Course | FREE Certificate, Assessment & 20 Premium Courses| Expert Support
    • Online
    • 360 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Level 5 Diploma in Education and Training (RQF): Because of the Brexit, the UK is facing a huge gap in qualified Education & Training professionals. So grab this opportunity and develop your career in the teaching sector with our specialist Level 5 Diploma in Education and …
    £509

  • ILM Diploma in Leadership and Management (Marketing and Strategy option) Level 5

    CMIT Learning
    eLearning course with Tutor Support accredited by ILM
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    This ILM Diploma in Leadership and Management – Marketing and Strategy course provides existing management (or those considering a career in management) with a comprehensive overview of Managing Marketing Activities and Strategic Planning and Implementation in an organisation e …
    £945

  • ILM Diploma in Leadership and Management (Quality Management option) Level 5

    CMIT Learning
    eLearning course with Tutor Support accredited by ILM
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    This ILM Diploma in Leadership and Management – Quality Management course provides existing managers (or those considering a career in management) with a comprehensive overview of management and leadership. Before branching into specific areas of quality management and quality …
    £945

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capable and active in accurately communicating what you do and why you are better and different than your competitors, to the people in their …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Appointments on the Telephone - Overview This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appo …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516

  • Level 2 Certificate in Gym Instructing (Full-Time)

    LA Training
    Classroom based course with study materials, tutor support and assessments incuded
    • Classroom
    • 6 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The aim of this qualification is to develop the knowledge and skills of learners so they can engage, facilitate, educate and support clients in a gym or health club environment. On successful completion of this qualification learners will be able to seek employment and perform …
    £650
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Buying. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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