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Beginner Customer service courses in East Anglia

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  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 101 enquiries
    • Classroom - Ipswich
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    Gain the knowledge and confidence to record and carry out bookkeeping processes using Sage 50 Accounts in the workplace. Newly updated content for Making Tax Digital. Getting to grips with the latest version of Sage will help you impress potential employers and you’ll gain …
    £499

  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Ipswich
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    This course will teach you how to utilise Microsoft Access to its full potential, enabling you to design, manage and use this popular database software in a professional context.
    £479

  • SIA Door Supervisor & First Aid Training (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 351 enquiries
    • Classroom - East London
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Please check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a blended course. Total time is 52 hours: Online lear …
    £449.99

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 250 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    The Assistant Accountant training program is designed to equip you with the skills that you need to secure a job as an Assistant Accountant . Upon completion, you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance. Y …
    £398

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 77 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accounting but finding it hard due to lack of Accounting Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand …
    Save 33%
    £398 £600

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 165 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting softw …
    Save 33%
    £398 £600

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 247 enquiries
    • Classroom - Luton, Bedfordshire
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • Highfield Level 2 Award for Door Supervisors - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included + Free Re-sits
    • Classroom - Luton, Bedfordshire
    • 6 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 12%
    £350 £400

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 168 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accountancy but finding it hard due to a lack of Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand experie …
    Save 50%
    £244 £488

  • SIA Security Officer TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • Classroom - East London
    • 2 days · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Course length: 1 day / 2 hrs Level 3 Emergency First Aid at Work – 1 Day (8.5 hours) / Highfield Accredited Certificate / Valid for …
    £239.99

  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Luton, Bedfordshire
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 18%
    £225 £275

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  • Network and cyber Security Traineeship Program

    Fortray Global Services LTD
    Network Security Engineer Guaranteed job in IT or 100% of your course fees back
    • 33 students
    • Classroom - East London
    • 80 hours · Part-time
    • Professional certification
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Our Network Security Engineer Job Placement Program is an expedient and most competitive way to kick-start a new career in IT within 8-12 weeks. It’s broken down into 4 simple steps. Complete Class/online Training with our Industry expert Instructor. Build your Confidence with 24 …
    £3,500

  • Aviation Certificate in Ground Handling Operations

    Exodus Training and Recruitment
    Airline & Airport Studies | Industry experts | Professional Course | GDS Training | Amadeus Training
    • Classroom - City of London
    • 6 months · Part-time
    • Tutor support
    WELCOME TO THE WORLD OF AVIATION GROUND HANDLING OPERATIONS Have you consider a career at the Airport and require the skills, knowledge and training on industry GDS systems of practice and procedures? Would you like a job at the Airport that's sustainable and the options of care …
    £2,097

  • Bitesize Learning Courses - Bespoke In-House Training

    Results Driven Group
    Bespoke in-house training
    • Onsite
    • 1 day · Part-time
    • Tutor support
    Bite-Sized In-House Training package - Results Driven Group Bite-sized learning sessions are short tools based, two-hour experiential learning sessions that are now being offered nationally across the UK and delivered in house for groups of 4 – 20 people per session onsite. As mo …
    £1,795

  • Customer Service Conflict Resolution

    Hodos Training
    Classroom course to help you turning conflict into opportunities for customer satisfaction and loyalty.
    • Onsite
    • 1 day · Full-time
    • Tutor support
    The objective of this course is to: Provide participants with an understanding of the common causes of customer conflicts. To equip participants with effective communication skills and techniques to diffuse difficult situations with customers. To teach participants how to identif …
    £1,785

  • Practical C# Programming - London

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - West London
    • 3 days · Part-time or full-time
    • Certificate(s) included
    Popular
    C# skills are in high demand: This C# London Course delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projects. During the co …
    £1,495

  • Practical C# Programming - Manchester

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Manchester
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    C# skills are in high demand: This practical C# Manchester Course is delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projec …
    £1,495

  • Practical C# Programming - Sheffield

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Sheffield
    • 3 days · Part-time or full-time
    • Certificate(s) included
    C# skills are in high demand: This practical C# Sheffield Course is delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your project …
    £1,495

  • Practical C# Programming - Bristol

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Bristol
    • 3 days · Part-time or full-time
    • Certificate(s) included
    C# skills are in high demand: This C# Bristol Course delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projects. During the c …
    £1,495

  • Practical Sales Skills

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 12 hours · Full-time
    • Tutor support
    This one and a half day course has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales and those who have a lot of experience, as the content is flexible enough to adapt to su …
    £1,140

  • IT Support Engineer Traineeship Program

    Fortray Global Services LTD
    Duration=4 Weeks, Expert Instructor-Led Online, Earn up to £30K Or Money Back
    • 31 students
    • Classroom - East London
    • 12 weeks · Part-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    Our IT Support Engineer Job Placement Program is an expedient and competitive way to kick-start a new career in IT within 4 weeks. It’s broken down into 4 simple steps. Complete Class/online Training with our Industry expert Instructor. Build your Confidence with 24/7 Practical …
    £1,000

  • Lean Management Foundations - In house

    Combined Minds Ltd
    On-site course delivery for up to 10 attendees. Virtual course for up to 15. Materials and Tutor support.
    • Onsite
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    How effective are your teams' or your own supervisory & management skills? Are the processes and workflows efficient and free from time wasted and bottlenecks? Are you feeling under pressure because processes keep failing or communication is inconsistent? Would you really li …
    £1,000

  • Cultivating Cultural Awareness

    Hodos Training
    Classroom course to help you thrive in diverse cultural environments. Material, trainer support and final test included.
    • Onsite
    • Full-time
    • Tutor support
    This one-day course is designed to equip participants with the knowledge, skills, and attitudes necessary to navigate and thrive in diverse cultural environments. Through a combination of theory, practical exercises, and real-world case studies, participants will develop a deeper …
    £865

  • Establishing Boundaries with Customers

    Hodos Training
    Classroom course to help you establish appropriate boundaries at work. Material, trainer support, final test included.
    • Onsite
    • 4 hours · Full-time
    • Tutor support
    Establishing Boundaries with Customers Course objectives: The objective of this course is to equip participants with the skills and techniques necessary to establish and maintain healthy boundaries with customers, promoting professionalism and ensuring a positive customer experie …
    £865

  • ITIL® 4 Foundation Certification (Classroom)

    Infrassistance Development Limited
    Virtual Classroom, Examination Included
    • Classroom - Horsham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    BREAKING: THE VIRTUAL CLASSROOM EQUIVALENT OF THIS COURSE NOW QUALIFIES FOR 100% GOVERNMENT FUNDING UNDER THE DWP 'JETS' SCHEME TO HELP PEOPLE WHO HAVE LOST THEIR JOBS AS A RESULT OF COVID GET BACK TO WORK! Infrassistance offers this 2-day, fully accredited ITIL Foundation co …
    £795

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom - City of London
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, pers …
    £780

  • Handling Complaints Effectively

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This one day course will help front-line staff to deal with complaints in a straight forward and effective way. Our approach takes attendees through a number of activities to suit all learning styles and to ensure that the lessons learned stick long after the course is over.
    £780

  • Introduction to Quality Management

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    Gain a competitive advantage by developing your employees' awareness of quality management principles The history of Quality Management, from a simple process of inspecting a sample of the finished product to Total Quality Management, has led to the development of essential p …
    £780

  • Account Management Skills

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; res …
    £780

  • Marketing Essentials

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This one day training course, ‘Marketing Essentials’ covers the basics of marketing and is intended not only for people who are new to a marketing role, but just about anybody in the organisation. A basic understanding of the subject is particularly valuable to people in mana …
    £780

  • Body Language Training

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This course sets out to develop attendee’s skills in understanding their own body language as well as being able to read the body language of others. If we can learn to identify and appreciate non-verbal clues, we can begin to improve our communication as a whole. This use of …
    £780

  • Business Etiquette and Conduct

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This course has been developed to help ensure the people in your organisation are aware of the importance of meeting common workplace standards. Participants may not be aware how certain behaviours affect others within the organisation, and indeed how that affects the business …
    £780

  • Business Phone and Email Etiquette

    Hodos Training
    Classroom course to help you learn about phone and email etiquette. Material, trainer support, final test included.
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    This 'Business Phone and Email Etiquette' course is designed to equip participants with the essential skills and best practices for professional communication via phone and email. Through interactive exercises, practical tips, and real-world examples, participants will learn how …
    £760

  • Professional Excellence Fundamentals

    Hodos Training
    Classroom course for up to 15 people. Material, trainer support and final test included.
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    Professional Excellence Fundamentals Course objectives: The objective of this course is to help participants develop essential skills for providing excellent customer service and projecting a professional image. Throughout the course, participants will learn how to genuinely and …
    £760

  • Customer Service Fundamentals

    Hodos Training
    Classroom course to help you learn the principles of customer service. Material, trainer support and final test included
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    What is excellent customer service? Excellent customer service goes beyond simply following the most effective methods, like respecting customers' time, staying positive, and providing helpful expertise. It also means consistently going above and beyond customers' expectations, …
    £760

  • Microsoft Project Introduction - In-company

    MS Office Training Ltd
    Trainer led Live online classes and 1 year email support
    • Onsite
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project p …
    £750
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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