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Customer service courses in Long Eaton offering tutor support

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  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Appointments on the Telephone - Overview This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appo …
    £516

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capable and active in accurately communicating what you do and why you are better and different than your competitors, to the people in their …
    £516

  • Reception to Perfection

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • Tutor support
    The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression for new clients, consistency for existing clients and dissemin …
    £516

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220

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  • Unlocking Strategic Competitive Advantage

    Alliance Manchester Business School
    Demystify new market opportunities. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    Learn to demystify new market opportunities and plan high-performance market strategies that help you and your business stay focused on what really matters competitively. You will be: Confident in devising and directing strategies that are suited for highly competitive markets, n …
    £4,800

  • Transforming Customer Experiences

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    Elevate your customer’s experience and build your business reputation through strategies that prioritise positive and profitable customer relationships. Disconnected and assumption-led customer journeys are some of the biggest barriers to building lasting relationships with your …
    £4,800

  • Network and cyber Security Traineeship Program

    Fortray Global Services LTD
    Network Security Engineer Guaranteed job in IT or 100% of your course fees back
    • 33 students
    • Classroom - East London
    • 80 hours · Part-time
    • Professional certification
    • Tutor support
    • Job guarantee programme
    Great service
    Our Network Security Engineer Job Placement Program is an expedient and most competitive way to kick-start a new career in IT within 8-12 weeks. It’s broken down into 4 simple steps. Complete Class/online Training with our Industry expert Instructor. Build your Confidence with 24 …
    £3,500

  • Aviation Certificate in Ground Handling Operations

    Exodus Training and Recruitment
    Airline & Airport Studies | Industry experts | Professional Course | GDS Training | Amadeus Training
    • Classroom - City of London
    • 6 months · Part-time
    • Tutor support
    WELCOME TO THE WORLD OF AVIATION GROUND HANDLING OPERATIONS Have you consider a career at the Airport and require the skills, knowledge and training on industry GDS systems of practice and procedures? Would you like a job at the Airport that's sustainable and the options of care …
    £2,097

  • Business Analyst - classroom

    London School of Emerging Technology
    Business analysts have to create a bridge between the IT world and the business world
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Business analysts have to create a bridge between the IT world and the business world. This is done by using the most innovative Data Analytics techniques to process, assess, and provide data-driven recommendation and reports. Apply now to become a professional Business analysts …
    £2,000

  • Agile Project Management - classroom

    London School of Emerging Technology
    Apply now to become a professional Agile Project Manager
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Agile is a methodology that can transform project management across businesses, industries and life in general. With the help of Scrum, practitioners are becoming more Agile. Apply now to become a professional Agile Project Manager Option 1 Topic: Agile Project Management Duratio …
    £2,000

  • Digital Marketing - classroom

    London School of Emerging Technology
    Apply now to become a professional Digital Marketing Expert.
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Are you looking to make a lucrative career in Digital Marketing? If so, LSET’s Digital Marketing course will equip you with the knowledge and practical skills to develop, manage, and lead digital marketing activities. After completing this course, you can start your own Digital M …
    £2,000

  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 54 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530

  • Practical C# Programming - Manchester

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Manchester
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Popular
    C# skills are in high demand: This practical C# Manchester Course is delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projec …
    £1,495

  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 35 enquiries
    • Classroom - Birmingham
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Requirements Engineering course introduces you to the techniques for uncovering the requirements which will lead to a working, cost-effective solution. With the use of a supporting case study, this course defines the types of requirements, the people involved in the e …
    £1,194

  • ITIL® 4 Foundation Certification (Classroom)

    Infrassistance Development Limited
    Virtual Classroom, Examination Included
    • Classroom - Horsham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    BREAKING: THE VIRTUAL CLASSROOM EQUIVALENT OF THIS COURSE NOW QUALIFIES FOR 100% GOVERNMENT FUNDING UNDER THE DWP 'JETS' SCHEME TO HELP PEOPLE WHO HAVE LOST THEIR JOBS AS A RESULT OF COVID GET BACK TO WORK! Infrassistance offers this 2-day, fully accredited ITIL Foundation co …
    £795

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, pers …
    £780

  • Designing Artificial Intelligence Experiences - 5 Day Accelerator Course

    Experience Haus
    Five day in-person course from our studio in Shoreditch
    • Classroom - East London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    How do you build innovative use cases for A.I.? And how do you prepare the necessary data? Who's needed to make all of this happen? And how do you even kickstart an A.I. project? Future proof your design career with this five-day immersive course that blends cutting-edge A.I. tec …
    £750

  • Airline Fares and Ticketing Classroom Based Course

    Exodus Training and Recruitment
    • Classroom - Central London
    • 3 weeks · Part-time
    • Tutor support
    Do you want to learn Fares and Ticketing in a classroom environment with one of our an expert tutors. Exodus is now offering an intensive Professional Fares and Ticketing courses for six weeks for one day a week. This course give you the opportunity to develop the understanding a …
    £747

  • ITIL® 4 Foundation Certification Training; ONE DAY

    Infrassistance Development Limited
    The World's ONLY accredited, ONE-DAY ITIL Foundation course
    • Classroom - Horsham
    • 1 day · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    PLEASE NOTE: THE VIRTUAL CLASSROOM COURSE EQUIVALENT TO THIS ONE NOW QUALIFIES FOR DWP FUNDING UNDER THE NEW 'JETS' SCHEME! SEE OUR VIRTUAL CLASSROOM COURSE FOR MORE DETAILS. Infrassistance is the ONLY accredited training organisation IN THE WORLD that offers a ONE-DAY ITIL 4 Fou …
    £725

  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom - Birmingham
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    This Accounting course gives you a Certification Qualification We have integrated Our Bookkeeping and Accounts Assistant training in it to give you all the necessary skills to become more employable and get into Accountancy jobs Provides the knowledge and skills to set- …
    £650

  • Microsoft Excel Advanced (now with live online classes) One-to-One Training

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and …
    £650

  • Level 2 Certificate in Gym Instructing (Full-Time)

    LA Training
    Classroom based course with study materials, tutor support and assessments incuded
    • Classroom - Cardiff
    • 6 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The aim of this qualification is to develop the knowledge and skills of learners so they can engage, facilitate, educate and support clients in a gym or health club environment. On successful completion of this qualification learners will be able to seek employment and perform …
    £650

  • Microsoft Excel Macros & VBA - classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Record and edit a Macro Assign macros to keyboard shortcuts, Quick Access Toolbar, Buttons and Shape objects. Use the Visual Basic Editor; change the properties of an object; add a module to a project; write the cod …
    £550

  • Comptia A+ Training Course (Virtual Instructor-Led)

    Impact IT Training
    CompTIA A+, MCSA Windows 10, MCSA Windows Server 2016 = £2300.00
    • 206 enquiries
    • Classroom - East London
    • 5 days · Part-time or full-time
    • Professional certification
    • Tutor support
    If you want to start your career in IT then no qualification is better than Comptia A+ to start with. Most of the employers demands CompTIA A+ Certification for any IT Support, PC Maintenance and Desktop Support roles. It validates your skills to understand, install a …
    £550
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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