Certificate in Customer Service Management
Cambridge Management and Leadership School Ltd
Learn online with support a course developed on customer service standard
- 31 students
- Online
- Self-paced
- Certificate(s) included
- 13 CPD points
- Tutor support
Great service
This course is suitable for learners who are at any stage of their career in Customer Services. By the end of this course, you should be able to: identify the principles of good customer service organise and deliver excellence in customer service identify organisation polic
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