Skip to content

Find courses near

Search results

  • Leadership, Operations Management and People Management

    Janets
    25 in 1 Career Action Plan Programme | 250 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 210 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Leadership, Operations Management and People Management Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and de …
    £200
  • Advanced Team Management, Leadership and Delegation Skills Diploma - CPD Certified

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Advanced Team Management, Leadership and Delegation Skills Diploma Mega Bundle** ►►► Advanced Team Management, Leadership and Delegation Skills Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID …
    £279
  • Being a Likeable Boss Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Being a Likeable Boss Training - Online Course - CPD Accredited Welcome to our online Being a Likeable Boss training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Being more likeable is a qual …
    £19.99
  • Supervising Others Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Supervising Others Training - Online Course - CPD Accredited Welcome to our online Supervising Others training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Supervising others can be a tough j …
    £19.99
  • Time Management Training – Online Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Time Management Training – Online Course – CPDUK Accredited Welcome to our online Time Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Personal time management skills a …
    £19.99
  • Oracle Database Cloud Administration Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on Oracle Database Cloud Administration . This is instructor-led online course. Introduction to Cloud Computing and Cloud Deployment Models Define Cloud computing and its essential characteristics Determine if cloud Computing will benefit an …
    £899
  • How to Become a Likable Boss – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    How to Become a Likable Boss – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Being a Likeable Boss training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Bei …
    £19.99
  • Team Management, Leadership and Delegation Skills - QLS Endorsed

    Academy for Health & Fitness
    QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 250 CPD Points > Lifetime Access
    • Online
    • 38 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Team Management, Leadership and Delegation Skills Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Immerse yourself in the art of efficient te …
    Save 19%
    £250 £309
  • Lean Process & Six Sigma - Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 16 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Lean Process & Six Sigma - Online Course - CPD Accredited. Welcome to The Mandatory Training Group's online Lean Process and Six Sigma training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). …
    £19.99
  • Supervising Others - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Supervising Others - Online Course - CPD Accredited. Welcome to The Mandatory Training Group's online Supervising Others training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Supervising othe …
    £19.99
  • Time Management - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Time Management - Online Course - CPD Accredited. Welcome to The Mandatory Training Group's online Time Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Personal time management …
    £19.99
    • Online
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Our Training for PAs and EAs course provides Personal and Executive Assistants with everything they need to succeed in a demanding and continually changing role. Core skills like minute-taking, introduction to management tools and techniques to maximise productivity, as well as …
    £450
  • Women in Leadership - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Women in Leadership - Online Course - CPDUK Accredited. Welcome to The Mandatory Training Group's online Women in Leadership training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). In most develo …
    £19.99
  • Delegation Skills - QLS Endorsed & CPD Accredited

    Academy for Health & Fitness
    FREE QLS Endorsed & CPD Accredited Certificate Included! 60 CPD Points > Free ID Card & Assessment > Lifetime Access
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Award in Delegation Skills Training at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points ) to make your skill development & career progression more a …
    £100
    • Online
    • 2 days · Part-time
    • Certificate(s) included
    • Tutor support
    This comprehensive two-day programme is a fast-paced, challenging session designed to help delegates understand the importance of being able to effectively pass on workplace skills enabling them to delegate jobs and tasks, allowing them to manage their own time more effectively …
    £678
  • The Complete Modern JavaScript Developer Course

    Development Island Ltd
    100+ students | Student Support | The most comprehensive JavaScript course on Reed
    • 111 students
    • Online
    • 26 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Who is it for? Students who would like to go from Zero Skills to securing a Javascript Developer Job . Students who know some JS and how to use it, but do not master advanced concepts like IIFE, Closures, etc. Students preparing JS interviews with top Web Development corporat …
    £600
  • Level 3 Diploma in Business Studies

    London College of Professional Studies
    Ofqual awarding body, no hidden charges , Entry level for Universities
    • 30 enquiries
    • Online
    • 5 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    The objective of OTHM Level 3 Diploma In Business Studies is to provide learners with an in depth understanding of the operations and structure of businesses. Successful completion of this qualification will equip learners with some of the underpinning knowledge and skills requir …
    Save 16%
    £750 £900
  • How to Become a Likeable Boss – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    How to Become a Likeable Boss – Online CPD Accredited Training Course - Short Course Becoming a more likeable boss can sometimes be a difficult process to describe. It can be one characteristic that facilitates great communication and great employee relationships. It can be t …
    £19.99
  • Supervising Others – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 15 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Supervising Others - Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Supervising Others training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Supervising …
    £19.99
  • Time Management – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 23 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Time Management – Online CPD Accredited Training Course Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a …
    £19.99
  • Moving into management - taking on your first management role

    Itec training solutions Ltd
    CPD accredited (10 hours)
    • Online
    • 2 days · Full-time
    • 10 CPD points
    • Tutor support
    This two-day management training course has been specifically designed for people who are embarking on a new role in management. It will increase your understanding of the manager's role, and leave you with a development plan for gaining further management skills. An ILM accredit …
    Save up to 14%
    from £1,041 £1,224
  • Delegation Skills Course

    Itec training solutions Ltd
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Delegation is an essential part of management. Yet many managers fear to 'let go' of vital tasks, feeling that they run risks in delegating and that 'it's quicker to do it myself'. This course will give you the essential tools you need to delegate well. Want us to deliver this co …
    Save up to 17%
    from £539 £654
  • The Executive PA: moving from secretary to an executive PA role

    Itec training solutions Ltd
    For anyone who wants to progress from secretary to an Executive PA and wants to develop thier skills
    • 70 enquiries
    • Online
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    For PAs who have just been promoted to the role or wish to progress to a more senior level. The Executive PA is in a position of special responsibility; supporting directors and senior managers and playing a pivotal role in the management team requires a proactive approach and ra …
    Save up to 17%
    from £842 £1,025
  • Lean Process and Six Sigma

    Mandatory Compliance
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 29 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Lean Process and Six Sigma - Online Training Course - Intermediate Level - CPDUK Accredited. Welcome to our online Lean Process and Six Sigma training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK …
    £18.99
  • Organisational Skills

    Mandatory Compliance
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Organisational Skills - Online Training Course - Intermediate Level - CPDUK Accredited. Welcome to our online Organisational Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Devel …
    £18.99
  • Time Management Course

    UK Professional Development Academy LTD
    Certificate in Time Management | by CPD | 24/7 Tutor Support | Quiz Based Exam Included | 10 CPD Credits
    • 43 students
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Certificate in Time Management by CPD, 24/7 Tutor Support, Quiz Based Exam Included, 10 CPD Credits Time Management Time Management Course Time Management Training Time management skills are essential for professional success in any workplace. Those able to successfully implement …
    Save 14%
    £12 £14
  • Supervisor Diploma Training

    Janets
    Level 3 | CPD Certified | FREE PDF Certificate | FREE Assessment |Tutor Support | Lifetime Access | 100% Pass Rate
    • 23 students
    • Online
    • 13 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    Did you know that the UK rewards its supervisors more than EU economies? When acting on behalf of their employer, supervisors need to be properly trained in safe work practices and procedures, including any plans, policies, procedures, or programs that the employer is mandate …
    Save 14%
    £12 £14
  • Executive PA Role Working at the Top

    Global PA Association
    On Demand CPD with support of a Tutor
    • 80 enquiries
    • Online
    • 3.4 hours · Self-paced
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This 5 Module On Demand Executive PA Course will take you through the skills, knowledge and capabilities that Executive PAs require to work for Chairman, CEOs & Board Directors. This Executive PA On Demand Course is delivered by Rosemary Parr, former Executive PA to the Chair …
    £150
  • HR & Leadership Management Course

    UK Professional Development Academy LTD
    Level 7 Diploma in HR & Leadership Management, CPD Accredited Diploma and Quiz Based exam included
    • 76 students
    • Online
    • 4 weeks · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    HR & Leadership Management Diploma Level 7 HR & Leadership Management Diploma is one of the best HR (HUMAN RESOURCES MANAGEMENT) and Leadership Management Diploma offered by the UK Professional Development Academy to provide Knowledge about HR & Leadership Management …
    Save 40%
    £12 £20
  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 138 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Would you like a more motivated team that achieves higher levels of performance and productivity? Would you like to build the morale of your team and inspire them to be the best they can be? Are you looking to improve your knowledge on how to delegate effectively, hold difficult …
    £780
  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 113 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you ready to enhance your skills and learn how to successfully manage a team? Managing others can be one of toughest challenges we face at work. The 1 Day Management and Leadership course gives an excellent induction into the field of Management, as it covers the complete …
    £390
  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 14 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Managing other peoples performance and their appraisals can be a very difficult task and requires the correct knowledge on how to monitor, motivate and improve your team. The 2-day Managing Performance Training Course is highly participative and considers many of the differen …
    £780
  • Effective Time Management

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course | CPD Accredited |Certificate | Study materials | Tutor Support | Lunch included.
    • 51 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Do you feel that work and life are managing you rather than the other way around? Do you often procrastinate and put off tasks that really need to be actioned? Do you often feel stressed and overwhelmed by the amount of outstanding tasks? Do you feel the need to make excuses for …
    £390
  • Delegation Skills for Leaders - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support
    • 40 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Delegation Skills for Leaders course helps you gain comprehensive, practical skills, any successful leader needs to master. Getting promoted to the role of a supervisor is a great achievement. Getting work done through others is a special challe …
    £297.60
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours
    £576
  • Introduction to Management and Supervisory Skills

    Practical Training for Professionals
    • 36 enquiries
    • Classroom - Leeds
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Management and Supervisory Skills - Overview This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a …
    £576
  • Leadership & Management Skills

    Practical Training for Professionals
    • 80 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Leadership & Management Skills - Overview Effective leadership and management is vital for the success of any organisation. The aim of this 1 day course is to enable those who are either new to a management role or have been in a management position for some time and wi …
    £576
  • Motivational Management for the Public Sector

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Public Sector. CPD Value 5.5 Hours Course Locations Motivational Management for the Public Sector London Motivational Management for the Public Sector Man …
    £576
  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situat …
    £576
  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £576
  • Effective Management of Your Team

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with se …
    £576
  • First Line Manager Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come in from another organisation. In both cases there will be many new skills to learn and this course will enable you to become more focussed on the objectives …
    £576
  • Managing People on Projects

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing People on Projects - Overview Effective people management, delegation skills, motivation skills, team management, influencing and communication skills, enable project managers to gain commitment from the project team to achieve the performance needed to successfully …
    £576
    • 10 enquiries
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Managing Your Time More Effectively - Half Day (pm) - Overview This half-day course is aimed at staff members at any level who wish to improve their performance by managing their time as effectively as possible. The ½ day format will introduce the essential ski …
    £220
  • Time Management Skills

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Time is a limited resource and it is essential in organisations that the right task is done at the right time to achieve the objectives. This course enables you to identify where the time management ‘challenges’ lie and how to ensure that everything is prioritised. Delegates …
    £576
  • The Art Of Delegation

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • Tutor support
    Delegation is one of the most important management skills. Logical rules and techniques will help you to delegate well (and will help you to help your manager when you are being delegated a task or new responsibility - delegation is a two-way process!). Good delegation saves yo …
    £576
  • Essential Management Skills

    Target Training Associates
    • Classroom - Manchester
    • Full-time
    • Certificate(s) included
    • Tutor support
    Essential Management Skills 2-Day This course is scheduled to be delivered at offices or hotel close to the city centre. This course is about giving you the essential skills to be an effective manager and covers the essential skills that all managers and supervisors should …
    £834
  • Supervisory Skills Seminar

    Pitman Training Glasgow & Edinburgh
    • 45 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    SUPERVISORY SKILLS COURSE (2 Days) Get better results from your team • Would enhanced supervisory skills be of benefit to you or any of your employees? • Are you a supervisor or team leader who would like to get better results from your team? • Are you interested in working wit …
    Enquire for pricing
  • Time management Masterclass 23 August 2024

    Schultz Knowledge
    Gain competencies in time management in classroom
    • Classroom - North London
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    The Schultz Knowledge, one day Time management practical course in London, provides a distinctive opportunity for participants to learn and practice up-to-date concepts and techniques for time management skills, guiding them to work smarter. Time – one of the most valuable resour …
    £300
  • Management Skills Training Public Course

    Powercall Global Training
    Learn the management skills to motivate staff, provide feedback and delegate effectively
    • 12 enquiries
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    A great leader has the full range of management skills to manage, inspire, and improve the people and teams around them. Our management skills course follows a structured, three-part agenda to help you become a more effective leader in the workplace. This includes: Personal Leade …
    £504
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495

FAQs