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  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 6,400 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for …
    Free
  • Level 2 Certificate in Principles of Team Leading

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
    • 12,822 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    If you're looking to develop your team leading skills to manage a team effectively, this fully online level 2 Certificate in Principles of Team Leading will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of lea …
    Free
  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,726 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationship …
    Free
  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,971 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    In the hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including ho …
    Free
  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 3,423 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sur …
    Free
  • Level 2 Understanding Tenant Support in Social Housing

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Tenant Support Skills
    • 2,470 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Support …
    Free
  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 3,943 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    For many businesses, being able to offer clear and accurate information, advice or guidance - and knowing what can be shared legally and professionally - is really important. If you give information, advice or guidance as part of your role, this course can help you brush up on yo …
    Free
  • Level 2 Certificate in Principles of Business Administration

    The Skills Network
    Develop your knowledge to successfully work in a business administration role
    • 8,174 enquiries
    • Online
    • 12 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    This qualification will give the underpinning knowledge that is required to successfully work in a range of different environments in a business administration role. Develop essential knowledge of how to carry out administrative tasks such as how to manage information and support …
    Free
  • Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace

    The Skills Network
    Improve your knowledge of Mental Health First Aid and Mental Health Advocacy in the Workplace
    • 129 enquiries
    • Online
    • 12 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    1 in 4 people will experience a mental health problem in any given year. They range from common problems, such as depression and anxiety, to rare problems like schizophrenia and bipolar disorder. Mental Health First Aid is a growing phenomenon to help tackle the mental health cri …
    Free
  • Level 2 Certificate in Information, Advice or Guidance

    Pathway Group
    Supporting Others Through Effective Information, Advice, and Guidance
    • New course!
    • Online
    • 8 weeks · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    The Level 2 Certificate in Information, Advice or Guidance provides learners with essential skills and knowledge to deliver accurate and relevant information, advice, or guidance across various sectors. The qualification focuses on supporting individuals in making informed deci …
    Free
  • Level 2 Certificate in Principles of Business and Administration

    Pathway Group
    Building Essential Skills for Effective Business Administration
    • 26 enquiries
    • Online
    • 8 weeks · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    The Level 2 Certificate in Principles of Business and Administration is designed to provide learners with a solid foundation in business administration. It covers essential administrative tasks, communication, and organisational skills, enabling learners to understand the worki …
    Free
  • Level 2 Certificate in Customer Service

    Pathway Group
    Learn to deliver exceptional customer service every time...
    • 23 enquiries
    • Online
    • 8 weeks · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    Deliver exceptional customer service, each and every time, with this leading qualification. Businesses live and die by their reputation, and customer service is perhaps one of the most important factors in ensuring customer retention and repeat custom. The Level 2 Certificate in …
    Free

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