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  • IT Service Manager Essentials

    Course Line On Demand
    Update on 2024 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access | 24/7 Student Support.
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Syllabus***** Lecture 1: Introduction to IT Service Management Lesson-1 Understanding the basics of IT service management (ITSM) Lesson-2 Overview of ITIL (Information Technology Infrastructure Library) framework Lesson-3 Lesson-1 Importance of ITSM in modern organizations Lecture 2: Key Concepts …
    £12
  • IT Service Desk Analyst Level 3 Advanced Diploma

    Course Line On Demand
    Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Lecture 6: Introduction to ITIL Framework Lesson-1 Overview of ITIL best practices Lesson-2 Service management processes (Incident, Problem, Change, Release) Lesson-3 Service level agreements (SLAs) and key performance indicators (KPIs) Lecture 7: Applying ITIL in Service Desk Operations …
    £12
  • ServiceNow (beginner to guru)

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • 16 students
    • Online
    • 20.5 hours · Self-paced
    • Certificate(s) included
    ...that aids in the automation of IT Business Management. It is aimed to offer service-orientation for tasks, activities, and processes using ITIL rules. ServiceNow supports most business functions and offers many functionalities and ready-made applications. You can continuously expand …
    £14
  • Performance Analyst Level 3 Advanced Diploma

    Learningidol
    CPD Certified | Free PDF Certificate | 2024 Updated | 24/7 student support | No hidden fees.
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Biomechanical analysis for optimizing athletic performance Lesson 3 - Video analysis and its role in improving sports performance Lesson 1 - ITIL framework for IT service performance management Lesson 2 - Advanced cybersecurity performance metrics and analysis Lesson 3 - Evaluating software …
    £12
  • IT Service Desk Analyst Essentials

    Course Line On Demand
    Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...2: Fundamentals of IT Service Management (ITSM) Lesson-1 Introduction to IT Service Management (ITSM) Lesson-2 Key concepts and frameworks (ITIL, COBIT, etc.) Lesson-3 IT service lifecycle overview Lecture 3: Communication and Customer Service Skills Lesson-1 Effective communication …
    £12
  • IT Service Manager Level 3 Advanced Diploma

    Course Line On Demand
    Update on 2024 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access | 24/7 Student Support.
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...to ITIL (Information Technology Infrastructure Library) framework Lecture 2: ITIL Foundation Lesson-1 Understanding the ITIL framework Lesson-2 Service strategy, design, transition, operation, and continual service improvement (CSI) Lesson-3 Roles and responsibilities in ITIL Lesson-4 …
    £12
  • APMG Essentials: Best Practice Management for the UK Market

    Learningidol
    CPD Certified | Free PDF Certificate | 2024 Updated | 24/7 student support | No hidden fees.
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Lesson-2 Overview of best practice frameworks (e.g., ITIL, PRINCE2) Lesson-3 Alignment with UK business goals and regulations Lesson-1 Introduction to ITIL (Information Technology Infrastructure Library) Lesson-2 Applying ITIL in UK businesses Lesson-3 Case studies and practical examples …
    £12
  • Family Support Worker & Safeguarding

    Care Skills Centre
    CPD Accredited | 11 CPD Certified Topics + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...further enrol in - Level 2 Award in Support Work in Schools (RQF) NCFE Supporting Teaching and Learning in Schools ITIL® 4 Specialist Create, Deliver & Support - CDS ITIL® 4 Specialist Create, Deliver and Support Level 2 Certificate in Supporting Teaching and Learning in Schools Level …
    £12
  • Performance Analyst Level 3 Advanced Diploma

    Course Line On Demand
    Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...analysis for optimizing athletic performance Lesson 3 - Video analysis and its role in improving sports performance Final exam Lesson 1 - ITIL framework for IT service performance management Lesson 2 - Advanced cybersecurity performance metrics and analysis Lesson 3 - Evaluating software …
    £12
  • APMG Essentials: Best Practice Management for the UK Market

    Course Line On Demand
    Update on 2024 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...COBIT) Lesson-3 Governance in the context of UK organizations Lecture 4: ITIL Framework for Service Management Lesson-1 Introduction to ITIL (Information Technology Infrastructure Library) Lesson-2 Applying ITIL in UK businesses Lesson-3 Case studies and practical examples Lecture 5: …
    £12

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