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  • Level 4 Proofreading and Copy Editing diploma Course

    Care Skills Training
    Flash Sale| Proofreading|Last Updated 2024 | CPD Accredited | Expert tutor support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you eager to become a skilled professional and learn more about Level 4 Proofreading and Copy Editing Course ? Look no further than our Level 4 Proofreading and Copy-Editing Course at Care Skills Training. We're committed to providing top-notch education at exceptional val …
    £14.99
  • Teaching English Language: 120 Hours TEFL / TESOL / ESOL & English Grammar

    NextGen Learning
    CPD Accredited | 15 CPD Accredited Topics + Free PDF Certificate + Instant & Lifetime Access
    • 90 students
    • Online
    • 3.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know "Goodbye " used to be " God be with you "? Imagine whispering that ancient blessing to your students in a bustling Tokyo classroom, or explaining its evolution to eager learners in Rio. This TEFL / TESOL & English Grammar course isn't just about mastering verb co …
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    £12 £12.99
  • HR: Human Resources Management (Employment Law, UK Payroll & Recruitment) Diploma

    Academy for Health & Fitness
    Flash Sale: QLS Endorsed| 250 CPD Point| 5 Courses Package (65 Video Lessons) with Free PDF Certificate
    • 2,083 students
    • Online
    • 11.7 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    ...at QLS Level 5 ➽ Course 02: UK Payroll Administrator ➽ Course 03: UK Employment Law ➽ Course 04: Workplace Confidentiality This Diploma in (HR) Human Resources at QLS Level 5 course is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 190 CPD points) A thorough …
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    £12 £14
  • UK Employment Law with HR & Payroll Administrator Diploma Level 3

    Training Express Ltd
    Level 3 | CPD Certified | Free PDF & HARDCOPY Certificate Included | Free Retake Exam | Lifetime Access
    • 1,277 students
    • Online
    • 4.8 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    Highly rated
    ...you to maintain a good working environment within the workplace. Our UK Employment Law & HR & Payroll course is designed to provide you with those guidelines to get a comprehensive understanding even if you have no prior knowledge. This UK Employment Law & HR & Payroll …
    Save 75%
    £12 £49
  • Advanced Diploma in UK Employment Law

    Lead Academy
    Level 7 Diploma| Free PDF Certificate |CPD UK & IPHM Accredited |Recognised Certificate |Video Training| Lifetime Access
    • 223 students
    • Online
    • 11.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...career to the next level. This comprehensive UK employment law course includes the following modules: Module 1 of the Employment Law Covers the following topics: Fundamentals of Employment Law Purpose of the Employment Law Sources of the UK Employment Law Common-Law Employment Statute …
    Save 83%
    £12 £73
  • Paralegal, Legal Secretary and Office Skills with UK Employment Law - QLS Endorsed

    Janets
    75% OFF - Flash Sale | 3-in-1 QLS Bundle | Level 5 Diploma Courses | FREE PDF Certificates | FREE Exam | Tutor Support
    • 550 students
    • Online
    • 8 weeks · Self-paced
    • Certificate(s) included
    • 450 CPD points
    • Tutor support
    Great service
    ...Module 02: English Law & Legal Systems Module 03: The Legal Workplace & Professionals Module 04: Law of Contract & Law of Tort Module 05: Wills, Probate and Estate Law Practice Module 06: Property Law & Conveyancing Practice Module 07: Family Law and Insurance Practice …
    Save 73%
    £12 £46
  • HR (Human Resources Management, Recruitment & Employment law) - CPD Accredited

    NextGen Learning
    15 Topics in 1 | QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Instant & Lifetime Access
    • 87 students
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...employment law and regulations. Employee Well-being : Explore techniques to support work-life balance and mental health, creating a healthy and motivated workforce. Join our HR Management, Recruitment & Employment Law course today to become an HR professional who makes a meaningful …
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    £12 £12.99
  • UK Employment Law, Human Resources (HR) Management and Payroll - CPD Certified

    Academy for Health & Fitness
    QLS Endorsed & CPD Certified | 250 CPD Points | 5 Courses (100+ Video Lessons) | Tutor Support | Lifetime Access
    • 404 students
    • Online
    • 8.1 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Management CIPD HR Practice Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) Level 4 Diploma in Human Resource Management Level 7 Diploma in Human Resource Management NCFE Level 3 Diploma in Skills for Business: Human Resources Level 2 Certificate in Recruitment …
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    £12 £12.49
  • Level 7 Diploma in Criminology and Criminal Law with Forensic Psychology

    One Education
    80+ Topics | Level 7 Endorsed Advanced Diploma | CPD Certified | 500 CPD Points | Lifetime Access | Free Exam
    • 595 students
    • Online
    • 53 hours · Self-paced
    • 500 CPD points
    • Tutor support
    Great service
    ...anyone with a passion for learning. So, whether you're a seasoned professional or a complete newbie, come and join us on this exciting journey. Level 7 Diploma in Criminal Law and Criminology at QLS With Forensic Psychology (CPD) Upon completion of the Criminal Law, Criminology …
    Save 42%
    £12 £21
  • HR Recruitment, Employment Law & Interview Skills

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Accredited + 2 Free Courses + FREE PDF Certificate + Instant & Lifetime Access
    • 413 students
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Highly rated
    ...employees in accordance with employment law. Learn about minimum wage regulations and the termination process according to employment law. What makes this ‘Recruitment Consultant with HR and Employment Law’ course a good choice for you? Level 5 QLS Endorsed Diploma + CPD Accredited …
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    £12 £14
  • Level 7 Diploma in International Business Law (leading to LLM a the dissertation stage)

    Cambridge Management and Leadership School Ltd
    International accredited| Excellent Study support | Progression to LLM (dissertation)
    • 49 students
    • Online
    • Self-paced
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...understanding of the commercial trust law, company law, international trade law, intellectual property law, and the law of financial crimes in the international business Develop research skills and the ability to write on key areas in international business law. Select, collate, review and …
    £900
  • Diploma in Paralegal, Law & Legal Secretary Level 5

    Thames College
    Level 5 QLS Endorsed Course | 2 Free Courses + 3 Free PDF Certificates | Instant Access
    • 26 students
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...Learning Outcomes of Paralegal, Law & Legal Secretary: 🡆 You will get a better understanding about the functions of a Paralegal 🡆 A comprehensive explanation to key terms 🡆 An overview of the professional roles within the sector 🡆 Tips for a Prosperous Legal Career Additional …
    Save 20%
    £12 £15
  • Level 4 Diploma in Paralegal & Legal Secretary (Law & Administration)

    NextGen Learning
    QLS Endorsed + CPD Accredited | Free Reed PDF Certificate | Free Retake Exam | Instant & Lifetime Access
    • 32 students
    • Online
    • 4.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...communication skills, and the legal workplace and professionals. It also covers law and legal systems, contract and business law, property law, wills, probate, estate law, criminal law, and common paralegal legal matters. You will be taught essential legislation that concerns human …
    £12
  • UK Pension Laws and Regulations

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • 11 students
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...requirements needed to enrol into this UK Pension Laws and Regulations course. We welcome individuals from all backgrounds and levels of experience to enrol into this UK Pension Laws and Regulations course. After finishing this UK Pension Laws and Regulations course you will have multiple …
    £12
  • Level 3 Safeguarding Children and Vulnerable Adult

    Care Skills Training
    Last Updated 2024 | CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • 18 students
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you eager to become a skilled professional in Level 3 Safeguarding Children and Vulnerable Adult ? Look no further than our Level 3 Safeguarding Children and Vulnerable Adult at Care Skills Training. We're committed to providing top-notch education at exceptional …
    Save 7%
    £12 £12.99
  • Level 3 Diploma in Law - CPD Certified

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...participate in this Level 3 Diploma in Law course, all you need is — A smart device A secure internet connection And a keen interest in Level 3 Diploma in Law You will be able to kickstart your Level 3 Diploma in Law career because this course includes various courses as a bonus. This …
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    £249 £279
  • UK Employment Law & Recruitment Course for HR - Level 3 Diploma

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 2.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Compliance Officer UK Employment Law & Recruitment Course for HR - Level 3 Diploma Leave A Review Module 01: Concise Introduction to Employment Law Module 02: Legal Obligations in Recruitment and the Process to Follow Module 03: Understanding a Contract of Employment Module 04: …
    £12
  • Family Law & Family Support Worker Level 5

    Thames College
    FREE Level 5 QLS Endorsed Certificate| 4 Courses + 4 Free PDF Certificates | 180 CPD Points | Instant Access
    • Online
    • 422 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Family Law training! This Family Law course is accessible to anyone with an eagerness to learn. Family Law Solicitor: Entry-level: £30,000 - £40,000 Family Mediator: £25,000 - £60,000 Policy Advisor (Family Law): £35,000 - £60,000 Family Law Consultant/Freelancer: …
    £100
  • Level 5 & 7 Diploma in Human Resource Management and Employment Law - QLS Endorsed

    Skill Up
    **5 Free QLS Certificates + 5 Career Booster Courses **| Level 7 QLS Endorsed Diploma| 180 CPD Points| Learner Support
    • Online
    • 500 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...HR Administrator at QLS Level 5 Diploma in HR at QLS Level 5 Advanced Diploma in HR and Payroll Management System at QLS Level 7 Advanced Diploma in Employment Law for HR Managers at QLS Level 7 Diploma in Human Resource Management and Recruitment at QLS Level 4 5 additional CPD Certified …
    £300
  • Level 7 UK Criminal Law and Justice System - QLS Endorsed

    Academy for Health & Fitness
    Flash Sale: Level 7 QLS Endorsed Advanced Diploma! + 2 FREE Courses | 22 Video Lessons| Free ID Card & Assessment
    • 425 students
    • Online
    • 15 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    ...the Criminal Law course materials The Criminal Law comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** ➽ Course: Advanced Diploma in Criminal Law at QLS Level 7 Module 1: Introduction To Criminal Law Module 2: Elements Of A Crime Module …
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    £12 £15
  • Law Essentials: Building a Strong Foundation

    Janets
    8 Law Courses | 5 QLS & 3 CPD Courses | Free QLS Hardcopy Certificate | Free PDF Certificate | Free Exam | Tutor Support
    • Online
    • 1000 hours · Self-paced
    • Certificate(s) included
    • 690 CPD points
    • Tutor support
    Great service
    ...to mastering the foundations of English Law, Property Law, Medical Law, Commercial Law, UK Employment Law, Criminal Law, Family Law, and Business Law. With a total of eight courses meticulously designed to empower learners, this bundle is a compelling opportunity to delve deep into …
    £500
  • Law Essentials: Building a Strong Foundation

    Training Express Ltd
    3 QLS Endorsed Courses | 13 CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    ...Criminal Law Course 03: Family Law Course 04: Environmental Law Course 05: Aviation Law Course 06: Maritime Law UK Course 07: Financial Law Course 08: Cyber Law Course 09: International Law Course 10: Human Rights Course 11: Navigating Tort Law Course 12: Property Law Course …
    £299
  • Ultimate Law Bundle for Legal Secretary, Paralegal & Lawyer (All in One) - CPD Certified

    Apex Learning
    Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...& Laws at Workplace | Online Course ⇒ Course 12: Property Law and Legislation ⇒ Course 13: Understanding Wills and Probate LawsLevel 2 ⇒ Course 14: Law and Contracts – Level 2 ⇒ Course 15: Business Law ⇒ Course 16: Commercial Law ⇒ Course 17: Aviation Law ⇒ Course …
    Save 28%
    £149 £209
  • UK Contract Law Training

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate | 12 Interactive Training Modules | Free 1st Module
    • 55 students
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Contract Law - Level 3 CPD Accredited Course - Free Certificate included in the Price. Looking to enhance your understanding of UK contract law? Seeking a comprehensive contract law course that covers all aspects of UK contract law? Then you are in the right place. Our …
    Save 14%
    £12 £14
  • Understanding International Law

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Basics of International Law Sources of International Law International Law and Its Relationship with Municipal Law Role and Functions of International Organisations International Human Rights Law International Criminal Law International Environmental Law The Law of Treaties Territory …
    £12
  • UK Contracts Law Course

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...course, you'll gain a solid understanding of UK Contracts Law. Moreover, this course is ideal for: Law students seeking specialized knowledge in UK contract law. Legal professionals aiming to enhance their expertise in contract law. Business professionals requiring a comprehensive understanding …
    £12
  • Environmental Law of 2021

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...prospects in the sector are on the rise , with a projected increase of approximately 15% over the next decade , making Environmental Law a promising career path for aspiring professionals. Key Features: CPD Certified Environmental Law of 2021 Course Free Certificate from Reed Developed …
    £12
  • Legal Secretary Award - Scots Law

    Pitman Training Glasgow & Edinburgh
    • 106 enquiries
    • Classroom - Edinburgh
    • 60 hours · Part-time
    • 60 CPD points
    • Tutor support
    To work within a legal environment as a Legal Secretary or Legal Administrator, this award is a great place to start gaining the essential skills required to work in a legal office in Scotland. Legal Secretary – Scots Law This course covers the different legal …
    Enquire for pricing
  • DIploma In Bookkeeping with AAT level 2/3

    Pitman Training Glasgow & Edinburgh
    • 183 enquiries
    • Classroom - Edinburgh
    • 270 hours · Part-time or full-time
    • 270 CPD points
    • Tutor support
    Our Diploma in Book-keeping with AAT Level 2/3 Qualification is a classic course that provides solid qualifications. Combine Pitman Training’s well-regarded reputation for the quality of our Diplomas, along with our partnership with AAT, the accounting industry’s leading …
    Enquire for pricing
  • HR Assistant Diploma

    Pitman Training Glasgow & Edinburgh
    • 12 enquiries
    • Classroom - Edinburgh
    • 160 hours · Part-time or full-time
    • 160 CPD points
    • Tutor support
    ...Diploma will provide you a strong foundation to take your career in any direction –– be it in a broad HR role or moving into specialist areas, such as employment law, payroll, or training and development. HR Essentials HR Essentials is an entry-level HR training course. You'll …
    Enquire for pricing
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Satisfaction as a Selling Tool course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Satisfaction as a Selling Tool London Customer Satisfaction as a Selling Tool Manchester Customer Satisfaction as a Selling Tool Nottingham Customer Satisfaction as a Selling …
    £516
  • Negotiating to a Satisfactory Close

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Satisfactory Close Manchester Negotiating to a Satisfactory Close Nottingham Negotiating to a Satisfactory Close Birmingham Negotiating to a Satisfactory Close Bristol Negotiating to a Satisfactory Close Edinburgh Negotiating to a Satisfactory Close Leeds 09:30 - 10:00 Coffee & …
    £516
  • Performance Review Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...will be offered the opportunity to answer a short questionnaire to identify your own working style preferences12:30 – 13:30 Lunch 13:30 – 15:00 Feedback Skills – feedback is a vital skill when helping a person reach desired performance levels. Therefore, we will make sure that we …
    £576
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    ...This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management techniques …
    £220
  • Negotiation Skills for Buyers

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Preparation & Planning for Negotiation 12.30 - 13.00 Movement in Negotiation; achieving a 'Win-Win' 13.00 - 14.00 Lunch Break 14.00 - 14.45 Let's negotiate.(Role plays) 14.45 - 15.15 Negotiation as a Behavioural Process (Styles & Tactics in Negotiation) 15.15 - 15.45 Structure & …
    £516
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...being your natural self.) 10:30 – 11:00 Personal Presentations (Delegates introduce themselves through a 3 minute presentation.) 11:00 – 11:15 Coffee 11:15 - 12:00 Key Elements of a Successful presentation (Effective openers, the body of the presentation and closing methods.) 12:00 …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    ...Masterclass In Solving Problems at Work More Creatively - Half Day (pm) - Benefits Use a 4 stage process for solving problems Use a variety of tools and techniques to stimulate creativity Develop a personal toolkit of problem solving techniques …
    £220
  • Introduction to Buying

    Practical Training for Professionals
    • 20 enquiries
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    ...to the integrity of the seller. What skills can be implemented to drive down price or increase service levels) 11:00 - 11:15 Coffee Break 11.15 - 12:15 Negotiation Skills (A look at techniques that can improve the relationship between strategic partners) 12:15 - 13:00 Role Play …
    £576
  • Essential Advertising

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Advertising Objectives and Strategy (A review of how to set objectives and select from a range of strategic options.) 11:30 - 13:00 Delegates Advertising Review(Delegates evaluate and review each others examples) 13:00 - 14:00 Lunch How to brief and assess a media agencies performance 14:00 …
    £516
  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...Practice 16.30-16.45 Summary & Action Plans Agreed Advanced Negotiation Skills - Benefits A practical evaluation of their preferred negotiation style. Ways to improve their handling of a variety of negotiation challenges. Guidance on how to choose the best tactics in various situations …
    £468
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...suits anyone working either in or with the public sector who feels they would benefit from communicating more positively and improving their level of self confidence. CPD Value 5.5 Hours Course Locations Developing Assertiveness Skills in the Public Sector London Developing Assertiveness …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    ...asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, this course will provide you with a wealth of presentation preparation and delivery tips and techniques to help you tailor your next presentation to the audience and deliver it …
    £220
  • Working With Emotional Intelligence

    Practical Training for Professionals
    • 22 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...successful is zeroing in on a capability that seems to be even more vital than IQ or technical skills: emotional intelligence. It's not that IQ and technical skills are irrelevant, they do matter but mainly as "threshold capabilities"; entry level requirements to further positions …
    £576
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 3 CPD points
    • Tutor support
    ...You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional. Course Locations Delivering Excellence Via Email - Half Day (am) London Delivering …
    £228
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...15:30 Manager or Leader? A chance to understand the key differences between being a manager or a leader. What does each do and how do they depend upon each other. 15:30 - 16:00 Becoming a Leader. Plotting the journey from being a manager to becoming a leader, what are the key …
    £576
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Handling Skills - Benefits To handle and overcome objections at all levels How to maximise profit through negotiation How to apply a close to a negotiating situation Understand the importance of customer care in a sales environment 16:30 - 16:45 Summary & Action Plans Agreed …
    £516
  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...but the following is a typical day: What does ‘personal effectiveness’ mean to you? What do you achieve by it? What are the benefits to you, your colleagues and your business? 10.45 Image and why it is important. Why you never get a second chance to make a first impression. How …
    £576
  • Coaching and Mentoring

    Practical Training for Professionals
    • 113 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...against desirable qualities for a coach to possess) 12:15 Coaching process and key questioning skills (The three step coaching process is described, followed by a game? to explore questioning skills) 13:45 Understanding skills (This session gives a range of techniques to increase …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    • Tutor support
    A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / manager, to step back and critically review how they manage and lead others. The review is very interactive and the course content …
    £1,140
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email skills are highly professional. Course Locations Delivering Excellence via Email and on the Telephone …
    £516
  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...performance before it becomes a major issue. How to implement corrective measures and achieve a performance level that delivers results. A clear guide how to handle difficult conversations and produce a positive outcome for both parties. The creation of a personal performance improvement …
    £576
  • One-To-One and Small Group Training

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...aids there is likely to be a wealth of materials in the workplace that can be used to enhance the learning experience. Identifying and using these can familiarise participants with working methods quickly and speed up their ability to reach desired levels of performance Barriers …
    £576

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