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  • Delivering Excellent Customer Service

    AHR Consultants
    This course explores the concept of remarkable customer service and what makes it stand out from the crowd.
    • 11 enquiries
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...the benefits of effective customer service, explore your customers’ expectations and identify the key actions to deliver them consistently at every stage of the customer journey. This course explores the concept of delivering excellent customer service and what makes it stand out …
    Enquire for pricing
  • The Ultimate Customer Service Course

    e-courses4you
    Online training course with certificate upon completion.
    • Online
    • 3 hours · Self-paced
    • Tutor support
    Great service
    ...Addressing Their Needs Generating Return Business In-Person Customer Service Giving Customer Service over the Phone Providing Electronic Customer Service Recovering Difficult Customers Understanding When to Escalate Ten Things You Can Do To WOW Every Time What’s Included? Unlimited lifetime …
    £199
  • Customer Service Training: All-in-One Bundle for CS

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 200 hours · Self-paced
    • 40 CPD points
    Great service
    ...the conductor of customer satisfaction. The " Customer Service Training " course is a meticulously crafted program designed to elevate your customer service game to unparalleled heights. Covering a wide array of topics from the fundamentals of customer service, effective communication …
    £249.99
  • Diploma in Call Centre Based Customer Service at QLS Level 5

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 5 Quality Licence Scheme Endorsed Training
    • Online
    • 375 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...pace. Diploma in Call Centre Based Customer Service at QLS Level 5 Curriculum: Module 01: Introduction to Customer Service Module 02: What’s Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module …
    £100
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    Customer Service Skills Online Training Series Training Series Overview This course covers the basics of customer service. Students will learn about understanding customer service and focusing on the customer. They will also learn about interacting on the telephone …
    £120
  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...completion of Customer Service Programme Get a free student ID card with the Customer Service Programme Lifetime access to the Customer Service Programme materials Get instant access to this Customer Service Programme 24/7 tutor support with the Customer Service Programme Certification …
    £200
  • Customer Service Administrator Training

    Janets
    All-in-One 15 Courses Bundle | CPD Certified | 150 CPD Points | Free PDF Certificates | Tutor Support | Lifetime Access
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...maestro of customer service excellence. Seize the opportunity to elevate your skills, enhance your career, and revolutionise your approach to service. Join the Customer Service Administrator Training Bundle and pursue your career! Learning Outcome By the end of this Customer Service Administrator …
    £150
  • KYC : Know Your Customer Course Level 5

    Thames College
    FREE Level 5 QLS Endorsed Certificate | 4 Courses + 4 Free PDF Certificates | 180 CPD Points | Instant Access
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Know Your Customer related skills and confidently step into the relevant industry. ★ Courses we are offering with KYC : Know Your Customer ★ KYC : Know Your Customer Diploma in Customer Relationship Management (CRM) Phone-Based Customer Service Influencing and Negotiating If you want …
    £100
  • KYC : Know Your Customer Level 5

    Thames College
    FREE Level 5 QLS Endorsed Certificate| 4 Courses + 4 Free PDF Certificates | 180 CPD Points | Instant Access
    • Online
    • 422 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...all of your problems in one go. Learn KYC related skills and confidently step into the relevant industry. ★ Courses we are offering with KYC ★ Course 1: KYC Course 2: Diploma in Customer Relationship Management (CRM) Course 3: Phone-Based Customer Service Course 4: Influencing and Negotiating …
    £100
  • CRM : Mastering Customer Relationship Management

    Janets
    All-in-One 15 Courses Bundle | CPD Certified | 150 CPD Points | Free PDF Certificates | Tutor Support | Lifetime Access
    • Online
    • 140 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...seamless interaction with customers across various platforms. This CRM : Mastering Customer Relationship Management bundle also covers customer service excellence, sales techniques, and assertiveness skills, empowering individuals to handle diverse customer interactions confidently …
    £150
  • Customer Relationship Manager Training

    Janets
    All-in-One 15 Courses Bundle | CPD Certified | 150 CPD Points | Free PDF Certificates | Tutor Support | Lifetime Access
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...to: Enhance customer relationship management skills, implementing effective phone-based and retail customer service strategies for client satisfaction. Apply Know Your Customer (KYC) principles and customer due diligence, ensuring compliance and ethical conduct in customer interactions …
    £150
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...Employers: Why not provide these as training for your staff? Courses Included Communication Essentials Online Training Course Customer Service Skills Online Training Course Thinking Critically Online Training Course Business Etiquette & Professionalism Online Training Course …
    £149
  • Level 5 Diploma in Ecommerce Products, Brands, and Services - QLS Endorsed

    Academy for Health & Fitness
    11 Courses Bundle! FREE Level 5 QLS Endorsed Diploma Certificate> Pay by Instalment> 260 CPD Points> Free Assessment
    • Online
    • 460 hours · Self-paced
    • Certificate(s) included
    • 260 CPD points
    • Tutor support
    Great service
    ...Diploma in Ecommerce Products, Brands & Services equips you with the skills to dominate the digital marketplace. This course goes beyond just selling stuff online. It covers everything from product development, brand management to service delivery in an online environment. You will …
    Save 14%
    £119 £139
  • AML, KYC & CDD at QLS Level 4 Diploma

    Training Express Ltd
    FREE QLS Endorsed & CPD Accredited Certificate | Free Retake Exam | Lifetime Access
    • 300 students
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...and comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations Businesses or organisations that are required to comply with AML and KYC regulations, such as those in the banking, finance, and money services industries Individuals working in industries that are at …
    £100
  • The Ultimate Soft Skill Course

    e-courses4you
    Online training course with certificate upon completion.
    • Online
    • 3 hours · Self-paced
    • Tutor support
    Great service
    ...We help you improve every aspect of your work life, and ultimately skyrocket your productivity. We help you transform into your workplace’s go-to critical problem solver. What’s Included? Unlimited lifetime access Access anywhere, any time Fast effective training, written and designed …
    £199
  • Public Service Leader: Building Skills to Serve & Empower Communities

    Imperial Academy
    Summer Sale | 25 in 1 Bundle | 250 CPD Points | Free PDF & Hardcopy Certificate | 24/7 Tutor Support | Lifetime Access
    • New course!
    • Online
    • 86 hours · Self-paced
    • 250 CPD points
    • Tutor support
    Great service
    ...Public Service Leader! Are you passionate about serving others and making a positive impact? The Public Service Leader: Building Skills to Serve & Empower Communities bundle equips you with a comprehensive theoretical foundation to thrive in a rewarding public service career …
    £139
  • HVAC Service Engineer Apprentice (25-in-1 Bundle)

    Study Booth
    Ultimate 25-in-1 (HVAC Service Engineer Apprentice) Bundle! Learn from Scratch || 25 Free PDF Certificates
    • Online
    • 122 hours · Self-paced
    • 250 CPD points
    • Tutor support
    Great service
    [Updated 2024 (CPD QS)] ✦✦✦ 25 in 1 In HVAC Service Bundle Course! ✦✦✦ Embark on a journey where every turn of a wrench and every circuit connected breathes life into buildings. The ' HVAC Service Engineer Apprentice ' course is your pathway to becoming the unsung hero …
    £215
    • Online
    • 3 hours · Part-time or full-time
    • Tutor support
    ...half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional …
    £228
    • Online
    • 18 hours · Self-paced
    • Certificate(s) included
    • 18 CPD points
    Great service
    ...the bank and matching expenses previously entered by hand. Income Adding a Customer Customers are more than just a name. In this lesson, we'll discuss how to add your customers. Ribbon and Customer List In this lesson, we'll discuss what can be found on the vendor home page …
    £199
  • Health Services and Residential Care for Healthcare Assistant

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| 24/7 Support| Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Residential Care Programme is the go-to for: Students seeking mastery in Health Services and Residential Care Professionals looking for a Health Services and Residential Care related career. Individuals seeking to enhance Health Services and Residential Care skills Individuals who are already …
    £249
  • Fashion Store Assistant & Personal Shopper

    International Open Academy
    CPD UK & ICOES Accreditation | 50 CPD Points | Buy this course and avail of a FREE one-month membership to 300+ courses
    • Online
    • 50 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    Great service
    ...Understand the consumer decision process Seduce customers with excellent customer service Build long-term relationships with customers Deal with challenging situations Upsell and cross-sell effectively to boost sales Connect directly with customers using specific selling strategies With your …
    £119
  • Personal Development Bundle: All-in-one Soft Skills / EQ Training

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 70 hours · Self-paced
    • 40 CPD points
    Great service
    ...Training Course 06: Customer Service Training Course 07: Equality, Diversity and Inclusion (EDI) This course has no set requirements for learning. All you need is a smart device, a reliable internet connection, and a basic command of English and you're good to go! HR Manager (£30 …
    £125
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • Full-time
    • 3 CPD points
    • Tutor support
    ...half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional …
    £228
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...Access With our universal course player, you can learn from your computer, tablet as well as mobile devices. Keep up with your training on the go! Workbooks Each course comes with a printable workbook that makes it easy to take notes as you learn. They also include a review quiz answer …
    £120
  • Airport Management Level 3

    Thames College
    FREE Level 3 QLS Endorsed Certificate| 4 Courses + 4 Free PDF Certificates | 150 CPD Points | Instant Access
    • Online
    • 167 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...tackle all of your problems in one go. Learn Airport Management related skills and confidently step into the relevant industry. ★ Courses we are offering with Airport Management ★ Course 1: Airport Management Course 2: Cabin Crew Course 3: Customer Service Executive Course 4: Security Management …
    £100

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