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Intermediate Scheme courses

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  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 662 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...(RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Without any formal requirements, you can delightfully enrol in this Office Administration & Retail Customer Service course. Our Office …
    Save 58%
    £12 £29

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 237 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    ...Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate in Customer Service (RQF) …
    Save 7%
    £12 £12.99

  • Customer Service: Customer Service

    Lead Academy
    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • 16 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...begin your customer service career or want to develop more advanced skills in customer service? Then this Customer Service course will set you up with a solid foundation to become a confident customer service manager and help you to develop your expertise in customer service. This …
    £12

  • Advanced Customer Service Diploma

    Brentwood Open learning College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | +2 FREE Courses [40,000+ Enrolled Students]
    • 47 students
    • Online
    • 9.5 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...of each module. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more Unit …
    £12

  • Customer Service Diploma Level 3

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...1: Understanding customer service Module 2: Knowing the customer service rules Module 3: Making customer service personal Module 4: Improving the customer relationship Module 5: Monitoring and solving customer service problemsModule 6: Processing customer service complaints Module …
    £368

  • Ultimate Customer Service

    Lead Academy
    Level 5 Diploma| Updated Training - 2024 |Free CPD UK Accredited PDF Certificate|Recognised Certificate |Exam Included
    • Online
    • Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    ...your customer service career or want to develop more advanced skills in customer service ? Then this ultimate customer service course will set you up with a solid foundation to become a confident customer service manager and help you to develop your expertise in customer service …
    £12

  • Site Management Safety Training Scheme (SMSTS)

    Training Express Ltd
    Free PDF Certificate + Free Life coaching Course included | Audio Visual Training | Free Retake Exam
    • 125 students
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Management Safety Training Scheme (SMSTS) course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Site Management Safety Training Scheme (SMSTS) course to …
    Save 36%
    £12 £19

  • Customer Service & KYC Level 4 Diploma - QLS Endorsed

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified Diploma| 120 CPD Points |Free ID Card & Assessment| Tutor Support | Lifetime Access
    • Online
    • 10 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level …
    £12

  • Level 3, 4 & 5 Phone-Based Customer Service

    Imperial Academy
    Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
    • Online
    • 384 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...principles of Phone-Based Customer Service as you move through the modules of this course and learn about its key ideas, including things like — Level 3 Module 1: Introduction to Customer Service Module 2: What’s Different about Good Customer Service? Module 3: Customer Relationship Management …
    £100

  • Phone-Based Customer Service

    Thames College
    Level 5 QLS Endorsed Course | Voiceover & Visual Elements Included | Free PDF Certificate | Instant Access
    • Online
    • 360 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...Phone-Based Customer Service Course is Live Now! Hurry Up before the time runs out ◄◄◄ Are you wary about your future possibilities? Our masterfully crafted Phone-Based Customer Service Course is here to tackle all of your problems in one go. Learn Phone-Based Customer Service related …
    £12

  • Diploma in Customer Service - CPD Course

    Oxford Home Study College
    CPD Accredited | Advanced Diploma QLS Level 5 | 120 CPD Points |+2 FREE Courses [12,000+ Students] FREE PDF Certificate
    • 152 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Benefits of a Customer-Centred Organization Customer Satisfaction Knowing your Customer’s Needs and Requirements Changing Nature of Customer Service …
    Save 25%
    £12 £16

  • Customer Service - Course

    CPD Courses
    Diploma QLS Level 5|FREE PDF Certificate Tutor Support & Exam|120 CPD Points|+2 FREE Courses [15,000+ Enrolled Students]
    • 450 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...for you. Providing efficient Customer Services is vital for every business. Course Syllabus of Customer Service: This Customer Service Level 5 course covers the following modules: Unit 1 - Customer Services : An Introduction This Customer Service unit covers the following topics: …
    £12

  • Customer Service: Customer Service For Professionals

    Study Plex
    QLS Level 5 Diploma | Learn up-to-date skills |CPD UK & IPHM Accredited |Free PDF & Hardcopy Certificate| Instant Result
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...as a customer service manager, or are considering a career in customer service, then this customer service for professionals course will give you a solid understanding of the core competencies required to drive a successful career in customer service. This customer service for professionals …
    £12

  • Customer Service Level 4

    CPD Courses
    Diploma QLS Level 4| *FREE PDF Certificate* Tutor Support & Exam | 90 CPD Credits | Free PR Course
    • Online
    • 400 hours · Self-paced
    • 90 CPD points
    • Tutor support
    Great service
    ...and sectors. Customer Service - Syllabus: This Customer Service Course consist the following modules: Module 1 - Customer Service - Introduction This module covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & …
    £12

  • Diploma in Customer Service - Level 5 CPD Accredited

    Brentwood Open learning College
    Certificate QLS Level 5 | *FREE PDF Certificate* |120 CPD Credits | **PR & Problem Solving Free Courses*
    • 483 students
    • Online
    • 450 hours · Self-paced
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Unit 1 - Customer Services : An Introduction This Customer Service unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Benefits of a Customer-Centred Organization …
    Save 45%
    £12 £22

  • Customer Service Higher Diploma Training Course

    Brentwood Open learning College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses**
    • 17 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    ...module of Customer Service Level 7 Diploma. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a …
    £12

  • Customer Service : Customer Service Level 7

    Oxford Home Study College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses**
    • 20 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    ...of each module. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more Unit …
    £12

  • Customer Service Advanced Diploma

    CPD Courses
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [50,000+ Students] FREE PDF Certificate
    • 1,426 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    ...of each module. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more Unit …
    Save 20%
    £12 £15

  • Customer Service : Customer Service

    Brentwood Open learning College
    Diploma QLS Level 5|120 CPD Credits | *FREE PDF Certificate* Tutor Support, Study Material & Exam | FREE PR Course
    • 49 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    Great service
    ...Unit 1 - Customer Services : An Introduction This Customer Service unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Benefits of a Customer-Centred Organization …
    £12

  • Customer Service - Level 5

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Credits | Free PR Course
    • 53 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...Unit 1- Customer Service - Introduction This module covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more Unit 2- Knowledge of customers This module …
    Save 73%
    £12 £45

  • Diploma in Customer Service Fraud Officer at QLS Level 4

    Janets
    Level 4 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Are you ready to embark on a transformative journey towards becoming a proficient Customer Service Fraud Officer? Our Diploma in Customer Service Fraud Officer at QLS Level 4 offers a unique and comprehensive learning experience that will equip you with the knowledge …
    Save 20%
    £12 £15

  • Certificate in Customer Service - Representative at QLS Level 3

    Compliance Central
    QLS Endorsed & CPD Certified | FREE Hardcopy QLS Certificate | Tutor Support | Lifetime Access | Free Assessment
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...★★Certificate in Customer Service - Representative at QLS Level 3★★ Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent ★★Certificate in Customer Service - Representative …
    £100

  • Phone-Based Customer Service Level 3, 4, 5 at QLS

    Thames College
    Level 5 QLS Endorsed Course | Free Hardcopy Certificate | Voiceover & Visual Elements Included | Instant Access
    • Online
    • 360 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...thriving Phone-Based Customer Service personnel and chart your own course. Gain a thorough understanding of Phone-Based Customer Service by working through the interactive modules of this online course — Level 3 Module 1: Introduction to Customer Service Module 2: What’s Different …
    £109

  • Certificate in Customer Service at QLS Level 3

    Skill Up
    Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support
    • New course!
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...adequate research and came up with a required Certificate in Customer Service at QLS Level 3 course that sheds light on the core knowledge of Customer Service. The QLS endorsement of the Certificate in Customer Service at QLS Level 3 course guarantees high standards and quality assurance …
    £107

  • Travel Agent, Customer Service with Tourism Marketing- QLS Endorsed

    One Education
    CPD UK Certified | Level 5 Endorsed Diploma | Exclusive Course Materials | Lifetime Access
    • 235 students
    • Online
    • 390 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...with the many products and services of tourism. Advanced knowledge of how marketing is done in the travel and tourism industry. A boost to your soft skills like communication. Tips and tricks to gain customer service satisfaction and good handling of customer relationship management …
    Save 33%
    £12 £18
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FAQs

Reed Courses advertises a large variety of Scheme courses which are delivered by a range of learning providers. The Scheme courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Scheme course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Scheme courses, you might also be interested in Coding, WordPress and Python. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Scheme courses, Reed Courses also has plenty of paid for online Scheme courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Scheme courses. Alternatively you'll be able to enrol on an online Scheme course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Scheme course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Scheme courses from a variety of learning providers.
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