Telephone Etiquette Training – Online Course – CPD Accredited
LearnPac Systems
CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
- Online
- 4 hours · Self-paced
- 4 CPD points
- Tutor support
Great service
...This will produce a positive environment throughout your business and influence the organisation as a whole. Recognising the different skills used between inbound and outbound calls along with knowledge on how to deal with rude or angry callers makes this course a significant investment
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