Key Account Management
CPD Courses
Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
- 32 students
- Online
- 450 hours · Self-paced
- 100 CPD points
- Tutor support
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...Developing communication skills The Key Account Management unit covers the following topics: Asking Questions Probing Listening Skills Scoring Interpretation Active Listening Skills Responding to Feelings Reading Cues Demonstration Cues Tips for Becoming a Better Listener
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