Dealing with Incoming Calls Positively
Practical Training for Professionals
- Classroom - Edinburgh
- 1 day · Full-time
- 6 CPD points
- Tutor support
...calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls and getting instant feedback from the trainer. This Dealing with Incoming Calls Positively
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