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Customer OR Services courses in United Kingdom

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  • Level 2 Certificate in Understanding Cancer Support

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn about Cancer Support
    • 3,094 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...For many people, diagnosis can be a daunting and overwhelming time. It's important that people can access the right levels of care and services when they need it most. As cancer treatments are improved and more people survive cancer, it's vital to understand the impact of living …
    Free

  • Level 2 Certificate in Cleaning Principles

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn the Principles of Cleaning
    • 10,714 enquiries
    • Online
    • 12 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...You will know the difference between routine and non-routine waste and the best products to use to get the cleanest, freshest look that customers love. You'll learn how to use and dispose of chemicals, and why health and safety must be at the forefront of everything you do. This fully …
    Free

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 5,068 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...CONTENT Learn to deliver excellent customer service Increase awareness of understanding and meeting customers’ needs Giving a great customer experience Learn from feedback and promote products and services This Level 2 Course in Customer Service can help you pursue many different …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,279 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationships. You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,538 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles. COURSE CONTENT Principles of Customer Service in the Hospitality Sector Understand Effective Teamwork in the Hospitality Sector Understand Legislation and Guidance Relevant to the …
    Free

  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 3,658 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Please read the declaration on the enrolment form carefully before signing up. This course can lead to roles such as Career Advisor or Customer Service Assistant and is ideal for individuals who give advice or guidance as part of their profession. …
    Free

  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 2,974 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...COURSE CONTENT Develop understanding of the different aspects of the retail industry Learn about customer payments and the selling process Understand how to provide good customer service Learn how to deal with queries and complaints Gain an understanding of basic retail law and the …
    Free

  • Level 2 Certificate in Understanding Safeguarding and Prevent

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Help Safeguard individuals
    • 8,248 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...with the education sector accounting for 33% of this number. Anyone wanting to work in local authorities, schools, colleges, uniformed services or health and social care needs to be aware of safeguarding and the Prevent duty and how to include these principles in their day-to-day …
    Free

  • Level 2 Certificate in Safe Handling of Medication in Health & Social Care

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Safe Handling of Medication
    • 17,640 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...classified Learn the correct procedure for record keeping and the audit process Gain relevant skills, knowledge and understanding to improve service user experience This Level 2 Course in Understanding the Safe Handling of Medication in Health and Social Care could lead you to careers …
    Free

  • Level 2 Certificate in Principles of Team Leading

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
    • 11,774 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...Principles of team leading Understanding business Understanding how to communicate work-related information Understanding how to deliver customer service and resolve problems Understanding how to develop working relationships with colleagues NEW FOR 2019, NOW INCLUDING: Introduction to …
    Free

  • Level 2 Understanding Tenant Support in Social Housing

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Tenant Support Skills
    • 2,269 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...the communities they live in. This fully online course in Understanding Tenant Support in Social Housing will help you deliver great customer service when dealing with tenants and appreciate why it is important to correctly record and report any problems. You'll learn how to manage …
    Free

  • Level 2 Certificate in Understanding Autism

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn to care for autistic people.
    • 10,831 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...This can help your CV stand out and is beneficial for many different job roles. *Salary information is taken from the National Careers Service* ELIGIBILITY The learner must live in England and be over 19 years old. To enrol you must have your National Insurance number, a form of …
    Free

  • How to find a job during uncertain times when you’re unemployed (Free Webinar)

    Keep Britain Working
    Discover what free government support is available to help you find a job
    • 3,474 students
    • Online
    • 1 hour · Self-paced
    Great service
    Highly rated
    ...this, we will talk to Abbie who has recently used our service to find a job as a Trainee Care Support Worker at a local hospital after finding herself unemployed and using our Job Entry Targeted Support (JETS) North East service. To find out more about what Keep Britain Working does …
    Free

  • Contracting & Self-Employment: Getting Started (Free Webinar)

    Keep Britain Working
    BY ANGUS MYLNE | DEC 14, 2020
    • 6,474 students
    • Online
    • 0.9 hours · Self-paced
    Great service
    Highly rated
    ...contracting? Can an employer insist on a longer work day/week? What is the maximum time period a contractor can work continuously for a single customer without falling foul of HMRC regulations? If you decide to stop contracting and become a permanent employee, how does this look on your …
    Free

  • How to work out which (graduate) jobs suit you best (Free Webinar)

    Keep Britain Working
    BY ANGUS MYLNE | JAN 15, 2021
    • 1,403 students
    • Online
    • 1 hour · Self-paced
    Great service
    Highly rated
    ...Chris Davies , Founder at the Graduate Coach, Chris is one of the leading Graduate Career Coaches in the UK. More can be found about the services and courses offered by The Graduate Coach on their website. Saveena Bains , In charge of the Graduate Training Scheme at Reed. More can …
    Free

  • Life after Furlough; making sure you’re ready for what comes next

    Keep Britain Working
    BY ANGUS MYLNE | AUG 4, 2021
    • 709 students
    • Online
    • 1 hour · Self-paced
    Great service
    Highly rated
    ...only recruitment company to be in the Top 50. Rebecca Harris – Health and Wellbeing Service Development Executive at Reed Wellbeing. Reed Wellbeing offer preventative health and wellbeing services in both the public and private sector with a focus of supporting HR teams with their …
    Free

  • Level 2 Certificate in Understanding Coding

    Learning Curve Group
    Complete online for FREE when it suits you. Study materials provided with tutor support. Learn coding fundamentals.
    • 10,935 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    Coding is what makes it possible for anyone to create computer software. Websites, apps, and social media are all made with code - it is a language that tells computers what action to perform. This qualification is designed for anyone who is looking to gain an introduction to cod …
    Free

  • Level 3 Certificate in Assessing Vocational Achievements (CAVA)

    London Skills & Development Network Limited
    Assessor Award
    • 18 enquiries
    • Online
    • 16 weeks · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Popular
    ...birth certificate, biometric resident card) - Students must be able to demonstrate skills in Maths and English at Level 2 - You must be in-service or in a voluntary position – you will be observed in your workplace setting - Good reading and writing skills in English This qualification …
    Free

  • Level 2 Certificate in Principles of Care Planning

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 1,629 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...hydration to personal hygiene and continence care. After an investigation from the Care Quality Commission revealed that 424 out of 1,357 services in England are rated ‘inadequate’, the need for high-quality trained care workers has never been greater. COURSE CONTENT Understanding Person-Centred …
    Free

  • Digital Marketing Skills Bootcamp

    Pathway Group
    Unlock your potential and gain in-demand digital marketing knowledge
    • 983 enquiries
    • Online
    • 12 weeks · Part-time
    • Tutor support
    Trending
    ...enhance your marketing efforts. Email Marketing and CRMs Dive into the world of email marketing and Customer Relationship Management (CRM) systems to effectively manage and nurture customer relationships. The Power of AI in Marketing: AI in Marketing Overview and Practical Application …
    Free

  • Gateway to Work - Kick start your journey from education to work

    Reed Learning
    The ultimate careers programme for 16-18 year olds
    • 118 students
    • Online
    • 7.9 hours · Self-paced
    Great service
    ...Busy Bees 2. Digital work experience - Brand and Marketing at Money and Pensions service 3. Choose your pathway 5. Get ready to work 2. Digital work experience - Human Resources at Money and Pensions service 4. Upskill in your field 1. Working on you 2. Digital work experience 2. Digital …
    Free

  • Level 3 Access to Higher Education Diploma (Midwifery)

    Learning Curve Group
    Become a Midwife. Pay nothing for this course if you progress onto University. Open to UK residents.
    • 9,010 enquiries
    • Online
    • 12 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Trending
    ...Assignment Academic Writing Skills Independent Research The Roles & Responsibilities of the Midwife The History of the National Health Service Inequalities in Health & Illness The Urinary System Equality & Diversity within Healthcare Cell Biology Human Immunity Human Nutrition …
    Free

  • Level 3 Access to Higher Education Diploma (Nursing)

    Learning Curve Group
    Become a Nurse. Pay nothing for this course if you progress onto university.
    • 26,281 enquiries
    • Online
    • 12 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Trending
    ...Assignment Academic Writing Skills Independent Research The Roles and Responsibilities of the Registered Nurse The History of the National Health Service Inequalities in Health and Illness Approaches to Health Equality and Diversity within Healthcare Cell Biology Human Immunity Human Nutrition …
    Free

  • Level 3 Access to Higher Education Diploma (Health Professionals)

    Learning Curve Group
    Ideal for Health Professionals. Pay nothing for this course if you progress onto university.
    • 7,168 enquiries
    • Online
    • 12 months · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...Education Preparing a Written Assignment Academic Writing Skills Independent Research Approaches to Health The History of the National Health Service Inequalities in Health and Illness The Roles and Responsibilities of Health Care Professionals Equality & Diversity within Healthcare …
    Free

  • Get work ready - from Reed's Gateway to work careers programme

    Reed Learning
    Everything you need to search, apply and interview for your first job
    • 524 students
    • Online
    • 1.8 hours · Self-paced
    Great service
    ...experiences to choose from you can complete real tasks from a variety of different sectors including Brand and Marketing, Human Resources, Customer Experience, Catering, Sales, Care and many more. Module three: Choose your pathway Discover the different work, training, and further education …
    Free
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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