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Personal development Cpd courses in United Kingdom

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  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...Practice 16.30-16.45 Summary & Action Plans Agreed Advanced Negotiation Skills - Benefits A practical evaluation of their preferred negotiation style. Ways to improve their handling of a variety of negotiation challenges. Guidance on how to choose the best tactics in various situations …
    £468
  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...implement corrective measures and achieve a performance level that delivers results. A clear guide how to handle difficult conversations and produce a positive outcome for both parties. The creation of a personal performance improvement plan that provides the manager and the individual with …
    £576
  • Coaching and Mentoring

    Practical Training for Professionals
    • 113 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...professional boundaries). 11:45 Personal qualities of an effective Coach. (Delegates assess themselves against desirable qualities for a coach to possess) 12:15 Coaching process and key questioning skills (The three step coaching process is described, followed by a game? to explore questioning …
    £576
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...each other. 15:30 - 16:00 Becoming a Leader. Plotting the journey from being a manager to becoming a leader, what are the key changes. 16:00 - Summary & Action Plans Agreed A review of the days course and the creation of a personal action plan. 16.30 - Close and depart …
    £576
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    ...This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management techniques …
    £220
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...sense, voice/language and being your natural self.) 10:30 – 11:00 Personal Presentations (Delegates introduce themselves through a 3 minute presentation.) 11:00 – 11:15 Coffee 11:15 - 12:00 Key Elements of a Successful presentation (Effective openers, the body of the presentation …
    £576
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Satisfaction as a Selling Tool course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Satisfaction as a Selling Tool London Customer Satisfaction as a Selling Tool Manchester Customer Satisfaction as a Selling Tool Nottingham Customer Satisfaction as a Selling …
    £516
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 3 CPD points
    • Tutor support
    ...You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional. Course Locations Delivering Excellence Via Email - Half Day (am) London Delivering …
    £228
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email skills are highly professional. Course Locations Delivering Excellence via Email and on the Telephone …
    £516
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and honestly …
    £576
  • Performance Review Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...will be offered the opportunity to answer a short questionnaire to identify your own working style preferences12:30 – 13:30 Lunch 13:30 – 15:00 Feedback Skills – feedback is a vital skill when helping a person reach desired performance levels. Therefore, we will make sure that we …
    £576
  • Personal Development for Professionals

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...quality. For some people success is more money, a bigger house, fame, a top management position, and so forth. In reality, success is the realisation of self-chosen goals. Personal development allows you to utilise all aspects of your personal and professional experience towards those self-chosen …
    £576
  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...above, this Personal Effectiveness course is for you - either as an individual, or as a team. This Personal Effectiveness course is available throughout the UK. CPD Value 5.5 Hours Course Locations Personal Effectiveness London Personal Effectiveness Manchester Personal Effectiveness …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    ...asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, this course will provide you with a wealth of presentation preparation and delivery tips and techniques to help you tailor your next presentation to the audience and deliver it …
    £220
  • Working With Emotional Intelligence

    Practical Training for Professionals
    • 22 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...successful is zeroing in on a capability that seems to be even more vital than IQ or technical skills: emotional intelligence. It's not that IQ and technical skills are irrelevant, they do matter but mainly as "threshold capabilities"; entry level requirements to further positions …
    £576
  • Executive PA Seminar

    Pitman Training Glasgow & Edinburgh
    • 94 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    ...success and profitability of a company. This is particularly true today. With so much business downsizing, re-organising and restructuring going on, the responsibilities of the executive secretary/personal assistant have increased dramatically. Such a change could be seen in the 1990s …
    Enquire for pricing
  • Supervisory Skills Seminar

    Pitman Training Glasgow & Edinburgh
    • 45 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    ...their management style to suit the needs of their team. Support their team’s development. Course Content: Role of a Supervisor • Supervising tasks, people and change • Desired skills and qualities of a good supervisor Communicating Effectively • Intended messages versus how people …
    Enquire for pricing
  • First Aid Responder for Film, TV & Broadcasters

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom - Aberdare
    • 30 hours · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    ...require a higher level of first aid training other than the First aid at work certificate. The First Aid Regulations 1981 & 1982 allows organisations to seek higher levels of first aid training to match their specific needs. Organisations whose needs assessment has identified a requirement …
    £700
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same level of impact on your success as a telemarketer as other factors …
    £420
  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • 11 enquiries
    • Classroom - Central London
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    ...required standard. Our PA training can open the door to a rewarding career as a Personal Assistant. From here you could progress to a more in- depth Executive Assistant (EA) role, where you’ll need more managerial level expertise. Alternatively, you could decide to be the master …
    £5,999
  • Executive PA Masterclass

    Pitman Training Essex and Suffolk
    Two-day workshop focussed on how to excel in this pivotal job role.
    • Classroom - Central London
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    ...Processing expenses • The importance of continuing professional development • Working out a well-developed plan for change to transform your role and performance The Executive PA Masterclass is most appropriate for Personal Assistants, senior secretaries, management assistants and executive …
    £799
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to develop the skills you’ll need to become a vital asset …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of training This …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of training This …
    £495

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