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Personal development Cpd courses in Hailsland

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  • Level 3 Office Management & Administration (Office Skills) & Minute Taking Diploma

    Essential Safety Training
    Apex Savings Await: CPD Accredited 7-Course Bundle with PDF Certificate & 14-Day Guarantee CS support & Lifetime Access
    • New course!
    • Online
    • 5.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ★★★ 1,500+ Positive Reviews from Students! ★★★ Join thousands of professionals who trust Essential Safety Training for workplace safety education. Apex Savings Await: Comprehensive 7-in-1 Certified Document Management Training Bundle Updated: 1st November 2024 Courses Included i …
    £12.99
  • Complete Career Development Guide UK - 2024

    Training Express Ltd
    9 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 90 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Are you ready to take your career to the next level and reach your full potential? In today’s fast-changing job market, knowing how to develop your career is more important than ever. Did you kn …
    £50
  • Leadership & Management ,Team Leader - Level 7 Advanced Diploma

    Essential Safety Training
    Apex Savings Await: CPD Accredited 12-Course Bundle with PDF Certificate & 14-Day Guarantee CS support & Lifetime Access
    • New course!
    • Online
    • 14.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ★★★ 1,500+ Positive Reviews from Students! ★★★ Join thousands of professionals who trust Leadership & Management Training for industry-leading development in leadership and management skills. Black Friday Special: Comprehensive Leadership & Management Training Bundle Up …
    £199
  • Leadership in Teaching Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Discover the essential skills and insights to excel in educational leadership with our comprehensive course, "Leadership in Teaching Training." Gain expertise across 12 modules covering crucial topics like teacher mentoring, mental health awareness, and effective leadership strat …
    £12
  • Interior Designer Job Interview Support Program with Money Back Guarantee

    Academy for Health & Fitness
    Flash Sale (Was £2799)! Job Interview Support |Expert Mentorship |Projects | CV + Portfolio| 100% Money-Back Guarantee
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    "Step into the World of Design as a Certified Interior Designer and Unlock Your Earning Potential of Up to £50,000 a Year—Start Today!" Interior design is a thriving field in the UK’s creative industry, with an increasing demand for skilled professionals who can create aesth …
    £1,799
  • Animal Behaviour Counsellor (Level 3 & 7 QLS Endorsed)

    One Education
    Quality Licence Scheme Endorsed Training | Exam & Tutor Support Included | 24x7 Instant Access
    • New course!
    • Online
    • 30 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Animal Behaviour Counsellor (Level 3 & 7 QLS Endorsed) ***Key Features of Animal Behaviour Counsellor (Level 3 & 7 QLS Endorsed) *** 2 Free Certificates—QLS Endorsed Unlock the secrets of animal behaviour with our comprehensive online course! Learn to understand, interpr …
    £399
  • Sewing, Pattern Cutting, Textiles & Fabrics for Fashion Design

    IBM
    CPD Certified 30 in 1 Bundle | 300 CPD Points | Free Digital Certificates | 99% Pass Rate + Lifetime Access
    • New course!
    • Online
    • 75 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ★★★ 30 in 1 Sewing, Pattern Cutting, Textiles & Fabrics for Fashion Design Bundle ★★★ Learn everything about Sewing, Dressmaking & Tailoring, Pattern Cutting, Textiles & Fabrics for Fashion Design from the ground up with our comprehensive bundle. By starting from sc …
    £200
  • Diploma in Life Coaching & Mentoring

    Care Skills Training
    CPD Accredited |PDF Certificates | Expert Tutor Support | No Hidden Fees | 14 Day Money Back Guarantee
    • 11 students
    • Online
    • 11.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ★★★ Trustpilot Review Rating: Over 4.5 out of 5 ★★★ Bundle Courses: Diploma in Life Coaching & Mentoring with Bonus Courses in Confidence Building, Anger Management, Stress Management, and Mental Health First Aid What’s Special? Latest Update (April, 2024) 14-Day Money Back G …
    Save 31%
    £12.99 £19
  • Business Development & Sales Level 3 & 5 at QLS

    Imperial Academy
    Year End Sale! QLS Level 5 Course | FREE QLS Hard Copy Certificate | FREE 5 Career Guided CPD Courses & PDF Certificates
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ** Mid-Year Sale is here! Don’t miss your chance to save on our online course! ** Did you know that according to a recent survey, businesses with highly effective sales teams are 81% more likely to surpass their revenue targets than those with less effective teams? If you want …
    Save 13%
    £120 £139
  • CV Writing Skills - Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 12 students
    • Online
    • 2 hours · Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    CV Writing Skills - Online Course - CPD Accredited. Welcome to The Mandatory Training Group's online CV Writing Skills training course for all sectors. A curriculum vitae (CV) is a marketing document that gives a summary of a job seekers career history, academic qualificat …
    £19.99
  • Communication Skills Online Training Course

    ECHO3 EDUCATION LIMITED
    Online course with short assessment and certificate
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Great service
    Good communication involves verbal, nonverbal, and paraverbal components. The objective of the echo3education course is to develop candidates’ understanding of these three aspects of communication in order to improve in all three. Topics covered include: Why effective commu …
    £25
  • Mentalism and Mind Reading

    International Open Academy
    CPD UK Certified | ICOES International Accreditation | 30 CPD Points | Certification Available| Free Retake Exam
    • 157 students
    • Online
    • 30 hours · Self-paced
    • 30 CPD points
    Great service
    Would you love to learn tricks that'll leave your audience open-mouthed in amazement? Who hasn't watched a magician or mentalist and thought 'How do they do that?'. With our help, you can learn to unlock the door to the magician’s box of tricks. In our Mentalism and Mind Reading …
    £14
  • 10 Soft Skills You Need Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    10 Soft Skills You Need Training - Online Course - CPD Accredited Welcome to our online 10 Soft Skills You Need training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). The meaning of soft skill …
    £19.99
  • CEO - Chief Executive Officer: A Masterclass in Leadership

    Janets
    Year-End Sale! (was 599) | 25-in-1 Package | 250 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support
    • Online
    • 215 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** CEO - Chief Executive Officer: A Masterclass in Leadership Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and …
    £200
  • Certificate in Developing a Lunch & Learn - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Developing a Lunch and Learn - Online Training Course & Certification – CPD Accredited Creating a lunch and learn session is a low cost training option. It is a great way to introduce a topic or give a small demonstration on a new product or service. Part …
    £19.99
  • Measuring Results From Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Measuring Results From Training – Online Course – CPD Accredited Welcome to our online Measuring Results From Training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Although we all know that t …
    £19.99
  • Presentation Skills Training – Online Training Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Presentation Skills Training – Online Training Course – CPD Accredited Welcome to our online Presentation Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Many studies have found …
    £19.99
  • Team Building for Managers - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Team Building for Managers - Online Course - CPD Accredited. Welcome to our online Team Building for Managers training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Teamwork is a part of every …
    £19.99
  • Attention Management Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Attention Management Training - Online Course - CPD Accredited. Welcome to our online Attention Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). A distracted employee is a les …
    £19.99
  • Personal Development, Career Development, Effective Communication, Interview Skills

    NextGen Learning
    20 CPD Certified Personal Development Courses | 20 PDF & A Hardcopy Certificate | Life Time Access | Limited Time Offer
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Get ready for an exceptional online learning experience with the Personal Development, Career Development, Effective Communication, Interview Skills bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. D …
    £109
  • Body Language Basics Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Body Language Basics Training - Online Course - CPD Accredited Welcome to our online Body Language Basics training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Can you tell if someone is tell …
    £19.99
  • Emotional Intelligence – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Emotional Intelligence – Online Course – CPD Accredited Welcome to our online Emotional Intelligence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Emotional intelligence describes the …
    £19.99
  • Facilitation Skills Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Facilitation Skills Training – Online Course – CPD Accredited Welcome to our online Facilitation Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Facilitation is often referred to …
    £19.99
  • Interpersonal Skills Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Interpersonal Skills Training - Online Course - CPD Accredited. Welcome to our online Interpersonal Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). We have all met that dynamic, …
    £19.99
  • Social Intelligence Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Social Intelligence Training - Online Course - CPD Accredited. Welcome to our online Social Intelligence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Social intelligence is about und …
    £19.99
  • Leadership & Management, Time Management with Personal Development - CPD Accredited

    Training Express Ltd
    17 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Imagine a future where you’re leading teams, making important decisions, and guiding organizations to success. Leadership and management skills are in high demand, with a 10% growth expected in …
    £100
  • Improving Mindfulness Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Improving Mindfulness Training – Online Course – CPD Accredited Welcome to our online Improving Mindfulness training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Improving mindfulness is abou …
    £19.99
  • Improving Self-Awareness Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Improving Self-Awareness Training – Online Course – CPD Accredited Welcome to our online Improving Self-Awareness training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Self-awareness is devel …
    £19.99
  • Increasing Your Happiness Training – Online Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Increasing Your Happiness Training – Online Course – CPDUK Accredited Welcome to our online Increasing Your Happiness training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Increasing one’s ha …
    £19.99
  • Managing Workplace Anxiety Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Managing Workplace Anxiety Training – Online Course – CPD Accredited Welcome to our online Managing Workplace Anxiety training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). The workplace is on …
    £19.99
  • Stress Management – Online Training Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 days · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Stress Management – Online Training Course – CPD Accredited Welcome to our online Stress Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Positive and negative stress is a con …
    £19.99
  • Professional Development Diploma

    Pitman Training Glasgow & Edinburgh
    • Classroom - Edinburgh
    • 100 hours · Part-time or full-time
    • 100 CPD points
    • Tutor support
    This is an exciting diploma that could open up a world of opportunity for your career. It’s our most flexible diploma being fully customisable. It puts the control in your hands, and allows you to tailor our CPD accredited, professional training, to match your exact requirement …
    £1,500
  • Executive PA Seminar

    Pitman Training Glasgow & Edinburgh
    • 94 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Introduction The Role of the Executive PA is constantly evolving and even though many Managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation, they don’t always realise, or acknowledge, what they do and the critical …
    Enquire for pricing
  • Supervisory Skills Seminar

    Pitman Training Glasgow & Edinburgh
    • 45 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    SUPERVISORY SKILLS COURSE (2 Days) Get better results from your team • Would enhanced supervisory skills be of benefit to you or any of your employees? • Are you a supervisor or team leader who would like to get better results from your team? • Are you interested in working wit …
    Enquire for pricing
  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Listening Skills - Overview There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a …
    £540
  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468
  • Appraisee Training Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Appraisee Training - Overview This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution. This Appraisee Training cou …
    £576
  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Appraising Performance Effectively - Overview This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business bene …
    £576
  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Assertiveness & Building Personal Confidence - Overview Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving asserti …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Body Language - The Hidden Secret of Communicating Successfully - Overview Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other peop …
    £576
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Coaching and Mentoring

    Practical Training for Professionals
    • 113 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £576
  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course is availabl …
    £576
  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    Communicating Effectively - Half Day (am) - Overview This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test thei …
    £220
  • Communication Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    Connecting and Communicating - Half Day (am) - Overview This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them. You will also receive specific feedback on your c …
    £228
  • Creative Problem Solving

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Creative Problem Solving - Overview This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are u …
    £576
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management te …
    £220
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576
  • Succession Planning Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    This full-day course takes delegates through the process required to develop a realistic succession plan to enable the business to deliver results consistently, even when key staff leave. A realistic succession plan will identify who is capable of being an “emergency stand in” …
    £576
  • Introduction to Facilitation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Facilitation Skills - Overview Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people to a plan of action. Fa …
    £576
  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to NLP - Overview This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available thro …
    £576
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

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