Professional Telephone Skills - One Day Course
Hamilton Mercer
- Classroom - Central London
- 1 day · Full-time
- Certificate(s) included
- 6 CPD points
The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s
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