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Advanced Service Helpdesk & Technical Support courses

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  • Call Centre & Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills an …
    £12
  • Computer Maintenance: Computer Service and Repair Technician - CPD Certified

    Academy for Health & Fitness
    6 in 1 Exclusive Bundle! CPD Certified| Free SID & Assessment | 60 CPD Points | Lifetime Access
    • Online
    • 24 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ Have you ever faced a problem where you had to submit an assignment or your monthly report immediately, but your computer started acting up all of a sudden? According to a study, over 70% of UK households hav …
    £39
  • Service Helpdesk & Technical Support: Network Troubleshooting and Helpdesk Operations

    Learner Ground
    Bite-size Course | Free PDF Certificate | Instant Access for Life | Learn on a Whim | For People in a Hurry
    • Online
    • 0.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ***Enrol Today in Our Short Corporate Training on Service Helpdesk & Technical Support: Network Troubleshooting and Helpdesk Operations , Save Time and Save Money*** The idea of having to finish a long degree or diploma in order to learn a new skill can be frustrating. But …
    £12
  • Professional Telephone Receptionist Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you ready to elevate your career and become the voice of professionalism? Our Professional Telephone Receptionist Training course is designed to equip you with the skills and confidence needed to excel in any receptionist role. Key Features: CPD Certified Free Certificate fro …
    £12
  • Patient Customer Service & Hospital Front Desk Manager Training

    Skill Up
    CPD Accredited | FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Welcome to the realm of Patient Customer Service & Hospital Front Desk Management ! In this course, we embark on an enlightening journey to delve into the intricacies of Patient Customer Service and its pivotal role in healthcare. Throughout our exploration, we'll unravel th …
    Save 20%
    £12 £15
  • IT Service Manager Essentials

    Course Line
    3-Course Bundle | CPD Certified | 3 Free Certificates | 2024 Updated | Lifetime Access | 24/7 Student support
    • Online
    • 26 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    IT Service Manager Essentials Online Training Do you want to start a career in the IT Service Manager Essentials sector or learn more about it? This IT Service Manager Essentials bundle is designed by industry experts so that it assists you to have a better understanding of IT Se …
    Save 8%
    £21 £23
  • Technical Sales Engineer Essentials

    Course Line
    2-Course Bundle | CPD Certified | 3 Free Certificates | 2024 Updated | Lifetime Access | 24/7 Student support
    • Online
    • 23 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Technical Sales Engineer Essentials Online Training Do you want to start a career in the Technical Sales Engineer Essentials sector or learn more about it? This Technical Sales Engineer Essentials bundle is designed by industry experts so that it assists you to have a better unde …
    £21
    • 15 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve it …
    Enquire for pricing
    • 92 enquiries
    • Online
    • 5 days · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL? ITIL® (Information Technology Infrastructure Library) is a best practice framework for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed by AXE …
    Enquire for pricing
  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL Service Operation course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Operation exam, leading to the ITIL Service Operation certification. ITIL Service Operation is one of the nine ITIL Intermedia …
    Enquire for pricing
  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. ITIL® Service Transition is one of the nine Intermed …
    Enquire for pricing
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    The course covers the following topics: Introduction to CSI CSI Model Deming Cycle 7 Step Improvement Integration with the Lifecycle Measuring and Reporting Organising for CSI CSI – Technology Considerations Implementing CSI Challenges, …
    Enquire for pricing
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £395
  • CompTIA A+ Certification (220-1101 & 220-1102) Online Bundle

    Learning 247
    24x7 Online Unlimited Access For 12 Months
    • 10 students
    • Online
    • 75 hours · Self-paced
    • Professional certification
    Great service
    For anyone wanting to enter the IT world, the CompTIA A+ certification is a great start! The A+ by CompTIA is recognized as one of the top entry-level certifications in the industry . It provides you with a solid foundation in hardware, software and troubleshooting ski …
    £100
  • Microsoft Windows 8 Essentials

    Inspire London College Ltd
    Certificate in Microsoft Windows 8 Essential |10 CPD Points | CPD Accredited Diploma | Quiz based Assessment included
    • Online
    • 360 hours · Self-paced
    • Tutor support
    Great service
    Microsoft Windows 8 Essentials: Certificate in Microsoft Windows 8 Essentials - 10 CPD Points Welcome to the Windows 8 Essentials Training. Microsoft Windows 8 Training will introduce your participants to the new world of Windows 8. With Windows 8, Microsoft has introduced …
    £12
  • CompTIA A+ IT Technicians Course (NEW 1000 Series)

    e-courses4you
    Fast effective e-learing course, written and designed by industry experts
    • 88 students
    • Online
    • 60 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    The CompTIA A+ certification is the starting point for a career in IT. The CompTIA A+ is an industry-recognised global certification which validates your abilities and professionalism in the vast field of IT support, computer hardware and mobile devices.
    £49.95
  • CCNA Cisco® Certified Network Associate 200-301

    e-courses4you
    Accredited CCNA® online course with completion certificate included. Cisco®
    • 318 students
    • Online
    • 68 hours · Self-paced
    • Professional certification
    • Certificate(s) included
    • Tutor support
    Great service
    E-Courses4you are here to bring you the CCNA® - Cisco Certified Network Associate (New 2023 Version). Achieving the NEW CCNA® certification is the first step in preparing for a career in IT technologies. Newly retooled for the latest technologies and job roles, the CCNA trainin …
    £109.95
  • Microsoft 365 Bundle with 3 Exams (3 Certifications)

    Hudson
    Includes video training, tutor interaction, practice tests, official Microsoft exams
    • 14 enquiries
    • Online
    • 85 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    The Microsoft Certified Fundamentals, Associate, and Expert is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s techni …
    £1,395
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Helpdesk Support Analyst Certification Learning about the Helpdesk Support Analyst position is vital for everyone who wants to expand their knowledge on every aspect of this vital job - whether you are an aspiring analyst looking to land your dream job, or a current analyst loo …
    £300
  • IT Support Technician Job Ready Program with Career Support & Money Back Guarantee

    Academy for Health & Fitness
    MONTH END SALE: Job Ready Program, Personalised Job Searching Support, Professionally Build CV, Expert Consultation...
    • 185 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Highly rated
    Start your career as an IT Support Technician and earn up to £34,000 per month. Are you looking to get a job in the rewarding field of IT? Do you want to earn a lot of money monthly by spending less? Our IT Support Job Ready Program is here to make that possible! It is your …
    £999
  • Family Support Diploma (Family Support Worker and Domestic Abuse) - CPD Certified

    Skill Up
    5 Star Rating | 3-in-1 Premium Bundle | CPD Certified | 30 CPD Points | FREE PDF Certificate | Learner Support
    • 43 students
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ✿ 3-in-1 "Family Support Diploma (Family Support Worker and Domestic Abuse)" - CPD Certified Bundle ✿ Welcome to our comprehensive Family Support Worker Diploma bundle, designed to equip you with the knowledge and skills necessary to make a meaningful difference in the lives of …
    £21
  • IT Support Technician

    UK Professional Development Academy LTD
    Level 5 Diploma in IT User for Office | By CPD | 100% Success Rate | *Free Microsoft Complete Package*
    • 316 students
    • Online
    • 4 weeks · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    IT Support Technician Diploma, Level 5 Diploma in IT Support User for Office, IT Support Level 5, CPD Accredited IT support Diploma, This Level 5 Diploma in IT Support comes with easy-to-understand e-learning study material. IT Support Technician is a diverse field with a specifi …
    £12
  • Cisco CCNA Training: Cisco CCNA (200-301) - Part 1 & 2

    Knowledge Door
    2 Courses Bundle Certified By CPD | Learn From Experts | **Tutor Support & MCQ Assessment Included** | 100% Pass Rate
    • Online
    • Self-paced
    • 22 CPD points
    • Tutor support
    Great service
    Develop the confidence and competence in Cisco CCNA and networking to become a professional networking engineer with this ultimate bundle Cisco CCNA (200-301) - Part 1 & 2 course! What you’ll get: This bundle package features the following courses, offering an incredibl …
    £14
  • Cisco CCNA With MCSA Windows Server 2016

    Knowledge Door
    3 Courses Bundle Certified By CPD | Learn From Experts | **Tutor Support & MCQ Assessment Included** | 100% Pass Rate
    • Online
    • Self-paced
    • 28 CPD points
    • Tutor support
    Great service
    Develop the confidence and competence in Cisco CCNA, windows server and networking to become a professional networking engineer with this ultimate bundle Cisco CCNA With MCSA Windows Server 2016 course! What you’ll get: This bundle package features the following courses, of …
    Save 26%
    £14 £19
  • Cisco CCNA - Part 1 & 2 With Cisco CCNA IPv4 Complete Course

    Knowledge Door
    3 Courses Bundle Certified By CPD | Learn From Experts | **Tutor Support & MCQ Assessment Included** | 100% Pass Rate
    • Online
    • Self-paced
    • 26 CPD points
    • Tutor support
    Great service
    Develop the confidence and competence in Cisco CCNA, windows server and networking to become a professional networking engineer with this ultimate bundle Cisco CCNA - Part 1 & 2 With Cisco CCNA IPv4 Complete course! What you’ll get: This bundle package features the foll …
    Save 26%
    £14 £19

FAQs

Reed Courses advertises a large variety of Service Helpdesk & Technical Support courses which are delivered by a range of learning providers. The Service Helpdesk & Technical Support courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Service Helpdesk & Technical Support course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Service Helpdesk & Technical Support courses, you might also be interested in IT, Project management and IT support. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Service Helpdesk & Technical Support courses, Reed Courses also has plenty of paid for online Service Helpdesk & Technical Support courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Service Helpdesk & Technical Support courses. Alternatively you'll be able to enrol on an online Service Helpdesk & Technical Support course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Service Helpdesk & Technical Support course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.