Call Centre Training
Mandatory Compliance
Instant Access | Includes Assessment & Certificate| UK CPD Accredited | Instant Certificate Download
- 17 students
- Online
- 4 hours · Self-paced
- Certificate(s) included
- 4 CPD points
- Tutor support
Great service
...research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail. A call centre has an open workspace for call centre agents, with work stations that include a computer
…