Admin Support

Posted 5 days ago by Key Appointments
£13.00 per hour
Barnsley , South Yorkshire
Permanent, full-time

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Posted by Key Appointments
Job Title: Admin Support
Reports To: Chief Operating Officer
Location: Barnsley, South Yorkshire, S71 5PN
Salary: £12.95 per hour

Job Purpose:

Join a dynamic team working as Admin Support for the i-Heart service! You will provide exceptional receptionist and clerical support, ensuring a client-focused service that promotes outstanding customer service and effective working relationships.

Primary Duties and Responsibilities:
  • Reception Duties: Serve as the first point of contact, handling routine and specialist inquiries with professionalism and courtesy.
  • Premises Management: Responsible for unlocking and locking up the premises.
  • Telephone Handling: Answer calls, take messages, and accurately pass them on to relevant departments or persons.
  • Office Supplies: Maintain general office supply levels.
  • Mail Management: Sort and distribute incoming mail, document and manage outgoing mail, including sending recorded deliveries when requested.
  • Department Representation: Promote a positive image of the department, ensuring notices and leaflets are current and well-presented.
  • Complaint Handling: Address complaints, comments, and suggestions appropriately, escalating to the line manager when necessary.
  • Document Management: Perform photocopying, word processing of documents, letters, emails, minutes, and reports. Proficiency in Microsoft Office is required.
  • Independent Work: Work independently within defined policies and procedures to meet set timescales.
  • Flexibility: Adapt to meet various deadlines.
  • Meeting Organisation: Organize departmental meetings and plan administrative tasks as required.
  • Training: Demonstrate office systems and department requirements to new starters.
  • Data Management: Input information, monitor, and print reports from computerised systems.
  • Research: Undertake research and development tasks as directed.
  • Additional Duties: Carry out other appropriate delegated duties.
Qualifications & Experience:
  • GCSE or equivalent at C or above in Maths and English.
  • Experience in administrative and/or receptionist roles, handling data and telephone systems.
  • Experience in a healthcare environment is desirable.
  • Proficient in computer skills, including SystmOne.
  • Clear communication skills, both verbal and written.
  • Strong customer service skills.
  • Effective team player.
If shortlisted, our client will contact you to discuss the role and your experience further.  
 
Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.      
 
By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments.

Reference: 52947933

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