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Customer service Cpd or Professional Certification courses in Wales you can buy online with finance available

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Customer Service Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and demand for Customer Service professionals …
    £150

  • Managing Customer Excellence eCourse - CQI/IRCA Professional Qualification

    TPT Consultancy & Training Ltd
    Online self study course with CQI/IRCA certification.
    • Online
    • 24 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    This CQI/IRCA certified PT207: Managing Customer Excellence course will provide the practical skills to identify the different types of customers and stakeholders. Gain knowledge and insight into their various types of requirements. Learn the skills required to translate these re …
    £900

  • Failure Mode and Effects Analysis (FMEA) Training | eLearning Online Course

    100% Effective Limited
    Includes certification, 2 months access to highly interactive eLearning, 8 CPD points and lifetime support
    • 15 students
    • Online
    • 2 months · Self-paced
    • 8 CPD points
    Full certification included Unlimited exam retakes Highly interactive eLearning Process and Product FMEA syllabus Email and phone support 2 months 24/7 access Downloadable certificate included Essential learning for anyone in business FMEA stands for Failure Modes and Effec …
    £180

  • Facebook for Business - CPD approved

    U Transition
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to research and investigate the pre …
    £65

  • Twitter for Business - CPD approved

    U Transition
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. It is also used by people for the social aspect – to cha …
    £65

  • Search Engine Optimisation for Business - CPD Approved

    U Transition
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    Right now, potential customers will be searching for your products and services - and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your …
    £178.80

  • Social media package - 4 course bundle

    U Transition
    5 online courses to help you understand social media - CPD approved
    • Online
    • Self-paced
    • 10 CPD points
    Great service
    4 COURSE PACKAGE PRICE - my full suite of Social Media Business courses offered for a discounted price. Full price £502.80 (inc vat) Further discounts are available for bulk purchases and other package combinations are available - please call for details All courses retail s …
    £150

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what ma …
    Save 4%
    £200 £209

  • Certified Performance Management Professional

    The KPI Institute
    Explore the six pillars of a successful Performance Improvement System
    • Online
    • 40 hours · Self-paced
    • Professional certification
    • 40 CPD points
    Certified Performance Management Professional - Online Course The course provides a strong foundation towards improving performance in different scenarios, by presenting relevant tools, processes and techniques meant at closing the performance gap. This training course pres …
    £899

  • Assertiveness & Self Confidence - Train the Trainer Course, Training Materials + Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Assertiveness & Self Confidence - Train the Trainer Course & Training Materials + Trainer Resources Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth …
    £695

  • Business Etiquette - Trainer Training + Trainer Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Business Etiquette - Trainer Training + Trainer Materials & Resources Welcome to our online Business Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). This online Busine …
    £695

  • Call Centre Training -Trainer Training Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Call Centre Training -Trainer Training Materials & Resources Welcome to our online Call Centre training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone skills are a highly valuable too …
    £695

  • Conducting Annual Employee Reviews - Train the Trainer Course, Materials + Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Conducting Annual Employee Reviews - Trainer Course & Training Materials + Trainer Resources An annual review (also called a performance review) can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your employees …
    £695

  • Level 3 Customer Service - Training Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Updated 2024 | FREE PDF & Hardcopy Certificate | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer service is the backbone of any successful business. It is the interaction between a company and its customers that determines whether or not a customer will continue to do business with that company. Good customer service can lead to increased customer satisfaction, loya …
    £89

  • Contact Centre Training - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Contact Centre Training - Trainer Course & Training Materials + Trainer Resources For many people, the term Contact Centre relates to sales calls and telemarketers. There are so many avenues that a contact centre can be of assistance within a company that do not perta …
    £695

  • Handling a Challenging Customer - Trainer Course, Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Handling a Challenging Customer - Trainer Course, Training Materials + Trainer Resources Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with th …
    £695

  • Customer Support - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Customer Support - Trainer Course & Training Materials + Trainer Resources Welcome to our online Customer Support training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customer supp …
    £695

  • Microsoft Office Skills: IT Training, Data Analysis, Cyber Security & Job Guarantee

    Janets
    Job Market Analysis | Job Searching Support | Portfolio and CV Building | Consultation Sessions | Money Back Guarantee
    • 85 students
    • Online
    • 500 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The gap between supply and demand for IT professionals is widening as we speak! The statistics are insane! In the next decade, the IT industry will have a million more job openings than now in the UK alone, with an average salary of £50,000 . Data Analysts will see a 27% …
    £999

  • Lean Process and Six Sigma - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Lean Process and Six Sigma - Online Training Course - Six Sigma Online Training Course - Continuous Improvement Six sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare six sigma with turning your water faucet and experien …
    £695

  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • Manager Management - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Manager Management - Online Training Course - Understanding the Role of a Manager - How to Manage Managers With this manager management e-learning course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better sui …
    £695

  • Marketing Basics - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Marketing Basics - Online Training Course - Certificate in Marketing Fundamentals - Short E-Learning Course Welcome to our online Marketing Basics training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service ( …
    £695

  • Multi-Level Marketing - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Multi-Level Marketing - Online Training Course - Certificate in Multi Level Marketing - Network Marketing Training Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at th …
    £695

  • Social Media in the Workplace - Train the Trainer Course, Materials + Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Social Media in the Workplace - Online Training Course - Certificate in Social Media in the Workplace - Short Course We are being flooded with social media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the …
    £695

  • Supervising Others - Train the Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Supervising Others - Online Training Course - Certificate in Supervising Others - Soft Skills for Supervisors & Managers Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and …
    £695

  • CRM, PR & Phone-Based Customer Service

    Academy for Health & Fitness
    Special Offer! | 20 in 1 Bundle | QLS Endorsed Diploma! | Free Assessments | 250 CPD Points | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 310 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public re …
    £129

  • Supply Chain Management - Train the Trainer Course, Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Supply Chain Management - Online Training Course - Certificate in Supply Chain Management - E-Learning Course Supply chain management improves the coordination and relationship between suppliers, producers, and customers. It must be kept at a high level of organisation to be …
    £695

  • Telephone Etiquette - Train the Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Telephone Etiquette - Online Training Course - Phone Etiquette for Business Calls & Customer Service The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and …
    £695

  • Employee Termination Processes - Train the Trainer Course, Training Materials + Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Employee Termination Processes - Online Training Course - Understand the Process of Termination of Employment Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminate …
    £695

  • Call Centre Training Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    Classroom based onsite course with study materials, tutor support and certificate included.
    • Online
    • 3 hours · Full-time
    • Certificate(s) included
    • 21 CPD points
    Great service
    Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to …
    £395

  • Travel Agent and Consultant Training Level 5

    One Education
    Free QLS Endorsed Certificate Included | Free 5 Courses | 24x7 Access & Full Tutor Support
    • 37 students
    • Online
    • 412 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Unlock the secrets to running a successful and profitable travel agency or consultancy with our comprehensive Travel Agent and Consultant Training course. Whether you're dreaming of launching your own business or aiming to enhance your skills as a travel agent, this course is yo …
    Save 15%
    £100 £119

  • ITIL® 4 Foundation Certification Training; ONE DAY

    Infrassistance Development Limited
    The World's ONLY accredited, ONE-DAY ITIL Foundation course
    • Classroom
    • 1 day · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    PLEASE NOTE: THE VIRTUAL CLASSROOM COURSE EQUIVALENT TO THIS ONE NOW QUALIFIES FOR DWP FUNDING UNDER THE NEW 'JETS' SCHEME! SEE OUR VIRTUAL CLASSROOM COURSE FOR MORE DETAILS. Infrassistance is the ONLY accredited training organisation IN THE WORLD that offers a ONE-DAY ITIL 4 Fou …
    £725

  • ITIL® 4 Foundation Certification (Classroom)

    Infrassistance Development Limited
    Virtual Classroom, Examination Included
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    BREAKING: THE VIRTUAL CLASSROOM EQUIVALENT OF THIS COURSE NOW QUALIFIES FOR 100% GOVERNMENT FUNDING UNDER THE DWP 'JETS' SCHEME TO HELP PEOPLE WHO HAVE LOST THEIR JOBS AS A RESULT OF COVID GET BACK TO WORK! Infrassistance offers this 2-day, fully accredited ITIL Foundation co …
    £795

  • IT Support Engineer Traineeship Program

    Fortray Global Services LTD
    Duration=4 Weeks, Expert Instructor-Led Online, Earn up to £30K Or Money Back
    • 31 students
    • Classroom
    • 12 weeks · Part-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Our IT Support Engineer Job Placement Program is an expedient and competitive way to kick-start a new career in IT within 4 weeks. It’s broken down into 4 simple steps. Complete Class/online Training with our Industry expert Instructor. Build your Confidence with 24/7 Practical …
    £1,200

  • Network and cyber Security Traineeship Program

    Fortray Global Services LTD
    Network Security Engineer Guaranteed job in IT or 100% of your course fees back
    • 33 students
    • Classroom
    • 80 hours · Part-time
    • Professional certification
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Our Network Security Engineer Job Placement Program is an expedient and most competitive way to kick-start a new career in IT within 8-12 weeks. It’s broken down into 4 simple steps. Complete Class/online Training with our Industry expert Instructor. Build your Confidence with 24 …
    £3,500
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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