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323

Customer service Cpd or Professional Certification courses in Wales you can buy online with finance available

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  • Twitter for Business Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Twitter is a widely-used social network that offers businesses a great opportunity to promote themselves and their products to customers around the world. Every day, millions of tweets are sent and received by over 330 million active users.
    £300

  • Visual Merchandising Certification

    Online Courses Learning
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 12 CPD points
    Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core values and ideals. This course will provide you with a comprehensive overview of the …
    £300

  • Website Development Foundations Certification

    Online Courses Learning
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 12 CPD points
    This stimulating and informative course is perfect for employees in your organisation who have responsibility for your company website and who are looking to take the next step in their career. It is equally useful if you have new team members who are starting out in these fie …
    £300

  • What is Money Laundering? Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    The term “money laundering” is any process that conceals the origins of money obtained by illegal means. It makes money “clean” by rendering it untraceable. Money laundering is a serious offence, as it allows people to make money from crime. In this course, you will learn how …
    £300

  • Closing Techniques Certification

    Online Courses Learning
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 8 CPD points
    The Closing Techniques Certification is the ideal course choice, if you have staff members who have responsibility for sales in your business, particularly for closing sales.
    £300

  • Accounting Diploma Certification

    Online Courses Learning
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Basic Accounting Certificate The Accounting Course offers students the necessary information required to manage your business better or begin a career in the financial industry in the United Kingdom. This online training course provides students with instruction that will put …
    £300

  • Introduction to Cat Grooming and Health Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Introduction to Cat Grooming and Health Cats spend nearly half of their waking lives engaged in some form of grooming behaviour. It is easy to dismiss this as cats simply being clean creatures, but there are bigger reasons for grooming habits than just aesthetics. Understan …
    £300

  • Food Safety Cross Contamination Certification

    Online Courses Learning
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    Food Safety Cross Contamination Certification According to the Food Standards Agency (FSA), there are over 500,000 cases of food poisoning in the UK every year. Not only are these illnesses unpleasant, they can also be fatal in a minority of cases. Cross-contamination is a co …
    £300

  • Food Safety Level 1 Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Food Safety Level 1 Certification Understanding food safety is vital for both employers and employees in the catering industry to ensure a successful, law-abiding and safe business! This course provides a comprehensive insight into every aspect of food safety, how to ensure i …
    £300

  • Pharmacy Assistant Certification

    Online Courses Learning
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    This Pharmacy Assistant course will introduce you to multiple aspects of the pharmacy sector.
    £300

  • Nail Technician Certificate

    Online Courses Learning
    Learn how to do stunning designs, sculpt durable nails and market your nail business!
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Nail Technician The Nail Technician is a wonderful learning opportunity for anyone who has a passion for nail art and is interested in enjoying a long career in the nail industry or for anyone who is already a nail technician that wants to brush up on their knowledge and boo …
    £300

  • Negotiation Skills Certification

    Online Courses Learning
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    The Negotiation Skills Certificate course is one that will supply information about how to negotiate with anyone in any field throughout the United Kingdom. This is a course that offers an intensive method of training by giving you the tools and teaching the skills that you wi …
    £300

  • Office and Reception Management Certification

    Online Courses Learning
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office & Reception Management Certificate course is designed to provide an employee with those exact skills.
    £300

  • Foundation in Business Skills Certification

    Online Courses Learning
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Foundation in Business Skills The Foundation in Business Skills course is the perfect choice, if you have staff members who are early on in their career and wish to gain an all-encompassing knowledge of what it takes to run a successful business. Spread across 16, easy-to-f …
    £300

  • Online Reputation Management Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    If you’re serious about promoting your business, online reputation management is a very important strategy for increasing brand awareness. A positive online reputation helps people form a good opinion about your business and this, in turn, helps attract more traffic to your we …
    £300

  • Working in Teams Certification

    Online Courses Learning
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 8 CPD points
    Teamwork is the backbone of success for any business. It is the collaborative effort of a number of people, in order to achieve a goal.
    £300

  • Gaining Customer Testimonials Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Gaining Customer Testimonials Certification Customer testimonials are an effective way in which to inspire trust in prospective clients, overcome doubts that they may have regarding your product or service and improve your company’s reputation. However, obtaining strong testi …
    £300

  • Handling Objections & Overcoming Barriers to Sales Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Handling Objections & Overcoming Barriers to Sales Certification Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to th …
    £300

  • Communication Skills Certification

    Online Courses Learning
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Communication Skills Certification It’s likely that your business relies on communication with customers on a daily basis; therefore, having employees with the right skill set, in order to clearly and effectively communicate, is crucial to the success of your organisation.
    £300

  • Communication Techniques for Managers Certification

    Online Courses Learning
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    Communication Techniques for Managers Certification This comprehensive online course covering the subject of communication techniques is a great way in which to help the managers and team leaders in your business learn more about successful communication, allowing them to profe …
    £300

  • Complaints Handling Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    Complaints Handling It is a popular idea that bad news spreads faster than good news. When a customer encounters a bad service, such a person is most likely to tell ten other people about their bad experiences
    £300

  • Connecting with Customers Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Connecting with Customers Certification Connecting with customers is one of the most vital elements to the success of any business. You can have the greatest product or service available, but without communicating and connecting effectively with the market, it doesn’t mean much …
    £300

  • Consumer Rights Awareness Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Consumer Rights Certification Are you aware of your consumer rights? By staying savvy with your consumer rights, you can avoid getting swindled or duped, collect the compensation that you are entitled to and steer clear of misleading advertising. Awareness of your consumer righ …
    £300

  • Converting Leads into Sales Certification

    Online Courses Learning
    • Online
    • 9 hours · Self-paced
    • Certificate(s) included
    • 9 CPD points
    Converting Leads into Sales Certificate The entire sales landscape has changed dramatically in the last decade. As a result, businesses are seeking new strategies and shifting sales models: pushing for streamlined internal sales processes which require significant changes to ro …
    £300

  • Telephone Customer Services Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    Telephone Customer Services Certification A customer’s experience of telephone-based service goes a long way in shaping their opinion of an organisation. Call centre and office staff are the first and often only point of contact, so their telephone manner must be professional a …
    £300
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Sales management and Retail management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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