Level 2 NVQ Certificate in Customer Service
Britannia School of Leadership and Management LTD
No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
- 25 students
- Online
- 280 hours · Self-paced
- Regulated qualification
- Tutor support
...Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service partnerships
…