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  • Level 2 & 3 Health & Social Care Certificate, Safeguarding & Healthcare Assistant

    NextGen Learning
    CPD Accredited + QLS Endorsed Diploma + Free PDF Certificate | Instant & Lifetime Access
    • 826 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Highly rated
    The UK's Health & Social Care sector is experiencing a notable increase in demand for skilled professionals, primarily due to an ageing population and heightened mental health awareness. The Office for National Statistics projects a significant rise in the population aged 65 …
    Save 7%
    £12 £12.99
  • Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Course

    IOMH
    CPD Accredited! Free {Observation Skills, Safeguarding Children, Care Planning} Course| Free Certificate + MCQ Exam
    • 9,202 students
    • Online
    • 11.9 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 1850+ Positive Reviews from Students! ★★★ 5-in-1 Exclusive Level 3 Diploma in Health & Social Care Package! What's New? [Updated: 1st September, 2024] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for Health. MCQ Based FREE …
    Save 57%
    £12 £28
  • Outdoor Pursuits First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Face to face training course
    • Classroom - Waltham Cross
    • 2 days · Full-time
    • Certificate(s) included
    • 16 CPD points
    • Tutor support
    The Outdoor Pursuits 16 Hour First Aid course is aligned with the Institute for Outdoor Learning (IOL) Statement of Good Practice on Outdoor First Aid at Band 3. It is recognised and accepted by the listed National Sports Governing Bodies listed in the statement.
    £260
  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    Marketing - Course Diploma of achievement in Marketing QLS Level 7. Additional CPD Accredited Marketing Certificate with 220 CPD points available with no extra study. This Marketing course comes with easy to understand e-learning study materials. Marketing - Course Advance …
    Save 20%
    £12 £15
  • Search Engine Optimisation

    CPD Courses
    QLS Diploma Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 310 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    SEO - Search Engine Optimisation Diploma of achievement in SEO and Digital Marketing QLS Level 5 . Additional CPD SEO - Search Engine Optimisation Accredited Certificate with 110 CPD points available without extra study. The SEO - Search Engine Optimization course comes …
    £12
  • Anger Management: Understanding Workplace Violence

    CPD Courses
    Anger Management: Understanding Workplace Violence | 10 CPD Points/Credits | CPD Accredited
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Workplace Violence According to the official HSE definition, the term ‘ workplace violence ’ refers to “any act or threat of physical violence , harassment, intimidation, or other threatening disruptive behaviour that occurs at the work site. It ranges from threats and verba …
    £12
  • Management : How To Control Workplace Violence

    CPD Courses
    Management : How To Control Workplace Violence | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Workplace Violence Policy and Procedures The only acceptable workplace violence policy is, of course, a zero -tolerance policy. There can be no allowance for anything that even remotely resembles violence in the modern workplace. Nevertheless, devising a policy and program i …
    £12
  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 409 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: August, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people. …
    Save 62%
    £12 £32
  • Anger Management : Managing Violent Incidents At Workplaces

    CPD Courses
    Anger Management : Managing Violent Incidents At Workplaces | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Developing Training and Response Programs for Anger Management Employers and managers must be ready to deal with any and all challenging situations that may occur. Which includes any acts of aggression of violence that take place within the workplace. In the wake of a violent …
    £12
  • Needles and Sharps Training - CPD Certified

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • 106 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Drug users and those with medical conditions may also use sharps in their homes. In addition, sharps can be found in public areas, the risks are all around us. If you have staff visiting customers in their homes or out in public spaces, such as parks, you have a duty of care to e …
    £35
  • The Froebelian Approach Course

    Centre of Excellence
    online certified and accredited course
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    10 Modules Certified Course Accredited Course Online study No time limit for completing your course 150 hours of study
    £49
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This course includes lifetime access so you can complete the course at your own speed. The course explains why people behave differently or what psychological disorders are. Take this course now and learn what our perception, attention, and thinking, why we conform to other p …
    £29
  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Visual Merchandising Diploma - CPD Certified Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core values and ideals. This course will pr …
    £299
  • Level 5 Diploma in Health & Social Care with Care Certificate Standards (1 to 15)

    Academy for Health & Fitness
    Summer Sale: QLS Endorsed! 7 Course (80 Topics) Bundle + Free CPD Certificate | 300 CPD Points| Lifetime Access
    • 2,075 students
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 7-in-1 Exclusive Level 5 Diploma in Health & Social Care ★★★ Updated On: August 2024 Are you interested in a rewarding field & helping people excel in their day-to-day lives? Are you thinking of kick-starting your career as a Nurse , Paramedic , Health visitor, He …
    Save 14%
    £12 £14
  • Childcare: Childcare and Education

    The Learning College Group
    *CACHE Level 3 Childcare Qualification* | (VRQ) Qualification - OFQUAL Regulated | Early Years Setting
    • 1,227 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Highly rated
    The CACHE Level 3 Award in Childcare and Education (VRQ) covers many areas of development, relationships and health during including the education framework within Childcare & Early Years. The Childcare & Education qualification has been designed to cover health and dev …
    Save 33%
    £330 £499
  • Working at Height eLearning Training

    ECHO3 EDUCATION LIMITED
    CPD Accredited online Working at Height course with certificate. RoSPA Member
    • 17 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 5 CPD points
    Great service
    Falls from height are the biggest cause of workplace fatalities (28% RIDDOR 2014/16). Naturally there are regulations to follow. The Work at Height Regulations 2005 require employers to ensure that a sufficient risk assessment is carried out so that all potential work at heig …
    £25
  • First Aid at Work eLearning Training

    ECHO3 EDUCATION LIMITED
    Accredited | 5-star rated | 60 minutes | Same-day certificate | Quick & Easy
    • 596 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Highly rated
    This online first aid at work course provides the knowledge needed to respond effectively in the event of an emergency at work. It focuses particularly on the critical period prior to the arrival of the emergency services and follows the UK Health & Safety executive syllabu …
    £25
  • Environmental Awareness Course

    ECHO3 EDUCATION LIMITED
    Online CPD accredited Environmental awareness course with certificate
    • 46 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Great service
    This course looks at the environmental aspects of onsite activities, and shows how you and your organisation can practice best standards for the benefit of you, your colleagues, and the environment within which you work. ***Online Course - Access Key Emailed - Certificate Ava …
    £25
  • TQUK Accredited Level 3 Award in Education and Training - Train the Trainer

    i-Success Academy
    Qualify to be a Trainer or Teacher within 2 months or less
    • 224 students
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The qualification is suitable for individuals who wish to teach in the Further Education and Skills Sector and forms a foundation for those with little or no previous experience of teaching or training. If you are looking to become a Teacher or Trainer this is the course you …
    £350
  • Level 5 Diploma in Health and Social Care for Healthcare Professional - QLS & CPD Approved

    Janets
    Flash Sale for Today Only (was 799) | 35 in 1 Courses Bundle | QLS & CPD Approved | 350 CPD Points | FREE Certificates
    • 85 students
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 350 CPD points
    • Tutor support
    Great service
    Did you know that healthcare workers with advanced certifications earn up to 20% more on average? And the healthcare and social care sector is projected to create over 2.4 million new jobs by 2030! Now is the perfect time to start your journey in the health & care inductry an …
    £200
  • Conflict in the Workplace Certificate - Accredited by CPD

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 17 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Conflict in the Workplace Certificate Accredited by CPD & part of our best selling accredited personal development series. Resolving conflicts is essential to the function of all businesses. Conflicts are inevitable; how they’re dealt with is optional. Conflicts can eit …
    £99
    • Online
    • Self-paced
    • Tutor support
    This is PRINCE2 2017 This PRINCE2® online training course will prepare the delegates for the PRINCE2® Foundation and Practitioner exams. PRINCE2® is the best practice for formal project management and by taking this course, delegates will learn the different methods, themes a …
    Enquire for pricing
    • 164 students
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    The online SEN Support Worker Course from Oplex Careers aims to provide great insight into the skills and knowledge related to supporting children with varying special educational needs within a learning environment.
    Save 50%
    £12 £24
    • 424 students
    • Online
    • 18 hours · Self-paced
    • 18 CPD points
    • Tutor support
    Great service
    Highly rated
    The online Nursery Management Course from Oplex Careers aims to provide great insight into the skills and knowledge related to working within early years although paying more attention to the role of management within the setting.
    Save 50%
    £12 £24
    • 16 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This course includes lifetime access so you can complete it at your own speed. In this course, you will have a better understanding of Cognitive Behavioral Therapy For Eating Disorders. Symptoms of eating disorders, reason or the driving factor for developing anorexia or buli …
    Save 81%
    £29 £157
  • Level 3 Diploma in Caregiving

    Training Express Ltd
    Level 3 Diploma | Free PDF & HARDCOPY Certificate | 29 Topics | Free Retake Exam | Lifetime Access
    • 41 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This Diploma in Caregiving - Level 3 course is designed to polish your existing caregiving skills. It's a chance to put your skills to good use and advance your caregiver career. _____________________________________________________________________ This online course encompasses …
    Save 7%
    £12 £12.99
  • 10 Soft Skills You Need Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    10 Soft Skills You Need Training - Online Course - CPD Accredited Welcome to our online 10 Soft Skills You Need training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). The meaning of soft skill …
    £19.99
  • Certificate in Administrative Support - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Administrative Support - Online Training Course & Certification – CPD Accredited Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This onli …
    £19.99
  • Anger Management Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Anger Management Training - Online Course - CPD Accredited Welcome to our online Anger Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Benjamin Franklin once said, ‘In this w …
    £19.99
  • Conflict Resolution Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Conflict Resolution Training - Online Course - CPD Accredited Welcome to our online Conflict Resolution training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Wherever two or more people come …
    £19.99
  • Handling a Difficult Customer - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Handling a Difficult Customer - Online Course - CPD Accredited Welcome to our online Handling a Difficult Customer training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customer service is a …
    £19.99
  • SIA Door Supervisor & First Aid Training (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 351 enquiries
    • Classroom - East London
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Please check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a blended course. Total time is 52 hours: Online lear …
    £449.99
  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 925 enquiries
    • Classroom - East London
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    Earn whilst you learn as a dental nurse with no experience needed. Study in conjunction with working in a Dental Practice on either a Full or Part Time basis in regular paid employment. Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning …
    £2,018
  • Airport Customer Services Professional Classroom Based

    Exodus Training and Recruitment
    3-Day Classroom based course, tutor support and final exam included
    • Classroom - East London
    • 3 days · Part-time
    • Certificate(s) included
    • Tutor support
    The Airport Passenger Service Course provides the knowledge and insight into the role. Airport Ground Handlers and World Class Airlines are looking for the best candidates to employ. Within the aviation industry, candidates are expected to have professional knowledge and proficie …
    £477
  • Designer Development Course

    London Fields Design School
    Personal mentoring and support into the creative industry. In-class or online study options.
    • 80 enquiries
    • Classroom - East London
    • 12 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Career-focused training in the creative and construction industries. London Fields Design School supports you into gaining your dream career, offering personal mentoring, bespoke briefs, a professional portfolio and work experience. Taught by industry professionals, you will mas …
    from £7,500
    • Classroom - East London
    • 3 months · Part-time
    Great service
    This co-created Fortray and IBM Artificial Intelligence consciousness Specialist Expert’s Program is a mix of Artificial Intelligence, Data Science, Machine Learning and deep learning, empowering this present reality execution of cutting edge apparatuses and models. The artificia …
    £1,500
  • Service Design Course

    Experience Haus
    Learn how to create powerful service experiences across the front and back-stage | In-person course | Live client brief
    • Classroom - East London
    • 12 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    At Experience Haus, we give students the best possible chance of breaking into a career in Service Design by providing ten-times the learning experience at a fraction of the cost. Striking the perfect balance, our Service Design course provides the best of both worlds: the de …
    Enquire for pricing
  • Classroom NVQ Level 3 Assessing (CAVA)

    Train Aid Ltd
    3 Day classroom based course with study materials, and full tutor support.
    • 437 enquiries
    • Classroom - North London
    • 3 days · Part-time
    • Regulated qualification
    • Tutor support
    This classroom based NVQ Assessor’s course is designed for individuals who need to assess competence within the workplace and classroom. The course will teach you how to plan and carry out assessments in these areas. By its conclusion candidates will achieve a nationally accredit …
    £594
  • Classic, hybrid and Russian volume lash extension course

    Lashed Lab
    Classroom based 2 day course with full lash kit and mannequin head practical
    • 15 enquiries
    • Classroom - North West London
    • 2 days · Part-time
    • Certificate(s) included
    • Tutor support
    Want to be your own boss and have the freedom to create the life of your dreams at your own pace? Take a lash course at Lashed Lab! Why train with Lashed Lab? Nationally recognised diploma in Eyelash Extensions, fully accredited and insured ​With over 5 years experience in lashin …
    £750
  • Braids, Twists and Locs for Afro Hair Saturdays 10:30am - 1:30pm

    African Cultural Association
    Classroom based with tutor support and equipment provided for on the day
    • Classroom - North West London
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Learn how to install braids, twists and locs on Afro hair. Perfect for completely beginner friendly and anyone with an interest in hair braiding. It is also suitable for anyone with previous skills and experience which you can use to update your skills. The workshop is open to ag …
    £50
  • Complex Cornrows with Extensions Saturdays 10:30am - 1:30pm

    African Cultural Association
    Classroom based with tutor support, tools and equipment provided on the day
    • Classroom - North West London
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Learn how to weave complex and pattern cornrows and combined with either braids, twists or locs. It is also suitable for anyone with previous skills and experience. The workshop is open to ages 10 to 70+. Learn from scratch and without the use of extensions.
    £50
  • Cornrows for Beginners Saturdays 10:30am - 1:30pm

    African Cultural Association
    classroom based and tutor support, tools and equipment provided.
    • Classroom - North West London
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Learn how to weave simple all back cornrows and in a ponytail, also learn complex patterns - crossover, zigzag, heartshaped and more. Perfect for complete Beginners. It is also suitable for anyone with previous skills and experience which you can use to update your skills. The wo …
    £50
  • Payroll Training - Theory combined with Sage Payroll

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Hybrid Classroom | 0% Interest Free Plan
    • 14 enquiries
    • Classroom - Central London
    • 4 days · Full-time
    • 24 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our 4-day Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, t …
    Enquire for pricing
  • Payroll Theory Training (London Session)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • Classroom - Central London
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 16%
    £499 £600
  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - City of London
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

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