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Communication training courses Cpd in Lee Woods

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  • Writing Effective Sales Letters & Promotional Materials

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course covers the planning, structure, layout and presentation of promotional materials and sales letters. Do you write in clear and concise sentences? How do you present facts and figures? Do you project a positive image? All these questions are answered during this very …
    £516

  • Write to the Top! - Professional Report Writing

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course will help delegates to be competent and confident in their written communication to senior management or important clients. This Write to the Top! - Professional Report Writing course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Working Globally Inter-Cultural Communications

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Globalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other nationalities, the potential for embarrassment, misunderstanding or taking offence is increased. The aim of this workshop is to help participants re …
    £576

  • Train the Trainer (2 day course)

    Practical Training for Professionals
    • 25 enquiries
    • Classroom - Bristol
    • Part-time
    • 11 CPD points
    • Tutor support
    This two-day train the trainer course has been designed to empower managers to assist and guide their team to their stated targets and beyond. Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure and deli …
    £1,140

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • The Roles and Responsibilities of a Director

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    This 1 day workshop style course identifies the particular legal, and other duties and responsibilities, that are implicitly conferred on a Director immediately upon their accepting the position. It will also consider the change in status and expectation of Directors compared t …
    £576

  • Maximising Performance by Influencing and Persuading

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Performance by Influencing and Persuading - Overview An old saying, but true: > “Do what you’ve always done and you’ll get what you’ve always got!” Have you ever felt that: you have not really understood what is expected of you? you spend more and more ti …
    £576

  • Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) - Overview Are you nervous about delivering your first presentation? Have you been asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, thi …
    £220

  • Managing Remote Teams

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Remote Teams - Overview This Managing Remote Teams course is designed to help managers who have to manage teams who are located in two or more locations. Also applicable to overseas management and managing team members who work from home. This course will give you a …
    £576

  • Managing People on Projects

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing People on Projects - Overview Effective people management, delegation skills, motivation skills, team management, influencing and communication skills, enable project managers to gain commitment from the project team to achieve the performance needed to successfully …
    £576

  • Managing Major Accounts (2 day course)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 11 CPD points
    • Tutor support
    Popular
    Managing Major Accounts (2 day course) - Overview This course has been designed to develop and refresh the range of skills and techniques needed to proactively manage (rather than react to) our existing clients needs and to turn high value, major clients into long-term busine …
    £960

  • Managing Change Masterclass

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Change - Overview At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not. So, we usually have to manage the changes as best we can while still maintaining - and some …
    £576

  • Managing Bullying at Work

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing Bullying at Work - Overview This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers: • Defining and deali …
    £576

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Influencing Skills Masterclass

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Inf …
    £576

  • Re-Energising a Stalled Change Campaign

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change Charles Darwin The most human characteristic is resistance to change Sir John Harvey Jones This is a specialist training cour …
    £576

  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Many organisations seek suppliers by requesting tenders or proposals. The challenge for a business is to submit a tender or proposal that emphasises their strengths and added-value benefits, and differentiates them from other applicants. This one-day course will provide partici …
    £516

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516

  • How to Be Great at Telephone Cold Calling - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor to real prospects of the companies attending, in many cases this will result in genuine leads! Delegates will also improve t …
    £220

  • Handling Difficult Conversations Confidently - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Bristol
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This course is for anyone who struggles with difficult conversations in the workplace, whether about work-related performance, interpersonal skills, personal hygiene or other challenging topics. It provides delegates with a range of options for tackling difficult conversations …
    £336

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delega …
    £516

  • First Line Manager Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come in from another organisation. In both cases there will be many new skills to learn and this course will enable you to become more focussed on the objectives …
    £576

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others. Would you like to: • Improve your performance …
    £576

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516

  • Basic Life Support - Level 2 (CSTF Refresher) - London

    Mandatory Training Group
    £39.99 per person inclusive of VAT
    • New course!
    • Classroom - Central London
    • 2 hours · Full-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    This classroom-based CSTF adult resuscitation training course is crafted for a broad spectrum of healthcare professionals, including doctors, nurses, and other support staff engaged in healthcare environments. It specifically caters to those who work with adult patients and need …
    £39.99

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495

  • Microsoft Outlook - Beginner / Advanced

    Pitman Training North London & Hertfordshire
    Self-paced with full tutor support, in-centre facilities and exam included.
    • Classroom - Watford
    • 24 hours · Part-time or full-time
    • Certificate(s) included
    • 24 CPD points
    • Tutor support
    In this course, you will learn how to use the core features of Outlook 2019, such as how to send, receive, and manage email messages, use the calendar for scheduling appointments, and create tasks and notes, how to customise various elements in Outlook, the powerful business comm …
    £399

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495

  • HR Assistant Diploma

    Pitman Training Glasgow & Edinburgh
    • 12 enquiries
    • Classroom - Glasgow
    • 160 hours · Part-time or full-time
    • 160 CPD points
    • Tutor support
    The HR Assistant Diploma will provide you a strong foundation to take your career in any direction –– be it in a broad HR role or moving into specialist areas, such as employment law, payroll, or training and development.
    Enquire for pricing

  • Project Management Diploma

    Pitman Training Glasgow & Edinburgh
    • Classroom - Glasgow
    • 200 hours · Part-time or full-time
    • Professional certification
    • 200 CPD points
    • Tutor support
    This Project Management Diploma has been created to help you learn to manage a project successfully through its initiation, planning, progression and closure. As well as this you will develop other skills such as leadership, communication, risk management and financial manageme …
    £2,550

  • Effective Manager Course 20-21 August 2024

    Schultz Knowledge
    Gain competencies to manage successful team in classroom in London
    • Classroom - North London
    • 2 days · Full-time
    • Certificate(s) included
    • 15 CPD points
    Master the Art of Management: A Practical Course for Boosting Your Skills as a Leader! The Effective Manager course provides a dynamic and practical learning experience for both new and experienced managers seeking to enhance their leadership skills. This interactive course place …
    £570

  • Managing Hybrid Teams

    Pitman Training Essex and Suffolk
    Classroom based course with practical assignments and tutor support included.
    • Classroom - Central London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Learn how to develop effective working practices that maximise effective communication and interaction between colleagues working in different locations. Managing Hybrid Working develops your management skills in six key areas: Fairness and Inclusivity Collaboration and C …
    £359

  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • Classroom - Central London
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    If you’re looking to advance your career towards a Senior Personal Assistant or Executive Assistant role, this is a great programme to launch your career. Having a skillset that includes financial understanding and knowledge is essential if you want to fully support senior te …
    £5,999

  • Project Management Fundamentals

    Pitman Training Essex and Suffolk
    Classroom based workshop with study materials and reference tools included.
    • Classroom - Central London
    • 6 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    This course will provide you with the knowledge and skills to manage the life cycle of a project in terms of defining what it is, planning each aspect, implementation, completion, and evaluation. If you're required to coordinate or manage projects, this course will arm you with t …
    £399

  • Project Management for Data Analysts

    Pitman Training Essex and Suffolk
    Choose flexible campus or online study.
    • Classroom - Chelmsford
    • 12 hours · Part-time
    • 12 CPD points
    • Tutor support
    In this course, you’ll learn the concepts and tools most commonly used for project management in data science. This course is for anyone who is interested in learning the approaches and techniques used for project management in data science and other technical fields.
    £299

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354

  • Events Assistant course

    Learning Connect
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    Working in an events company or events department in an organisation, helping event planners and project managers to organise and host events.
    £35

  • In-house First Aid at work course

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    The course can be tailored to your workplace to allow the first aiders to fully understand and prepare for the time of accidents that may happen at work.
    £35

  • Project Management Masterclass 26 - 28 August 2024, London

    Schultz Knowledge
    Your work in projects will be easier and shorter, start with the project idea and finish with the project report.
    • Classroom - North London
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    From Scratch to Hatch! Towards You come with the idea and leave with the project plan! Towards developing successful projects! Schultz Knowledge will provide the 3 days ,face to face, project management Masterclass from 27 to 29 November 2023. This course is the perfect mix betwe …
    £750

  • Communicate Effectively for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom - Central London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375

  • Write Expressively for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom - Central London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375

  • Influence Convincingly for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom - Central London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375

  • Present Fearlessly for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom - Central London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495

  • Effective Communication Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Effective communication skills are at the heart of professional success. People who can communicate well can express their needs clearly and are able to respond constructively to the needs of others. Effective communicators are able to control their voice, tone and body language. …
    £495

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495

  • Professional Receptionist

    Hamilton Mercer
    • 24 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495

  • Essential Assertiveness Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £495

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495
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FAQs

Reed Courses advertises a large variety of Communication courses which are delivered by a range of learning providers. The Communication courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Communication course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Communication courses, you might also be interested in Personal development, Report Writing and Motivation. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Communication courses, Reed Courses also has plenty of paid for online Communication courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Communication courses. Alternatively you'll be able to enrol on an online Communication course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Communication course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Communication courses from a variety of learning providers.
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