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Advanced Customer service Cpd courses

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  • Level 5 Diploma in Customer Service: Telephone Etiquette- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 5 Quality License Scheme Endorsed Training | 150 CPD Points
    • Online
    • 408 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    Are you confused, frustrated or tired to generate ideas to improve yourself in the Level 5 Diploma in Customer Service: Telephone Etiquette- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 5 Diploma in Customer Service: Telephone Etiquette- QLS Endorsed …
    £100

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 75 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Customer Service: CRM, KYC, Office Management, Communication & Problem-Solving Skills Looking to thrive in today’s competitive service industry? Customer service professionals …
    £109

  • Customer Service Training Course

    Lead Academy
    Free E - Certificate Included | Accredited by CPD UK | Video Training | MCQ Exam | Instant Result | 100% Pass Rate
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified c …
    £21

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Year-End Sale: 25 in 1 Career Bundle | 250 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what makes a bus …
    Save 28%
    £149 £209

  • Sales, Marketing and Business Development with Customer Service - Diploma

    NextGen Learning
    30 Courses Bundle! CPD Accredited & QLS Endorsed | Free 30 CPD Certificates | Free Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Get ready for an exceptional online learning experience with the Sales, Marketing and Business Development with Customer Service bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of …
    £200

  • Level 3 Certificate in Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 3 Quality License Scheme Endorsed Training | 120 CPD Points
    • Online
    • 240 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Are you confused, frustrated or tired to generate ideas to improve yourself in the Level 3 Certificate in Customer Service- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 3 Certificate in Customer Service- QLS Endorsed course from Janets endorsed by Q …
    £100

  • Customer Service Representative

    Training Express Ltd
    10 Courses Combo | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 50 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Unlock Your Potential and Land Your Dream Job with Our Customer Service Representative Online Training Course! If you’ve ever considered working as a Customer Service Representative but felt like you lack the knowledge and skills to launch your career, this course might be …
    £49.99

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    Save 8%
    £31.99 £35

  • Patient Customer Service & Receptionist Skills - CPD Approved Training

    Cambridge Open Academy
    CPD Accredited | Updated 2025 | FREE PDF Certs | 100% Pass Rate | Lifetime Access | 1K+ Enrolment | 24/7 Learner Support
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    **2 in 1 Patient Customer Service & Receptionist Skills - CPD Approved Training bundle** Did you know that exceptional customer service is at the heart of every successful business? In today's dynamic market, mastering the art of Patient Customer Service & Receptionist …
    Save 16%
    £21 £25

  • Real Estate Agent, Property Sales with Customer Service

    Academy for Health & Fitness
    QLS Endorsed Diploma! Free 3 QLS Certificates + Free 10 CPD Course & Assessments> 250 CPD Points > Lifetime Access
    • Online
    • 52 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Real Estate Agent, Property Sales with Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Begin your journey towards a rewarding and suc …
    £309

  • Customer Relationship Management (CRM), Customer Service & KYC

    IOMH
    4-in-1 Career Bundle! Blended Learning Solution | 40 CPD Point | FREE PDF Certificate | Quick, Easy, Affordable Training
    • Online
    • 9 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ★★★ 04 Blockbuster Courses + Free PDF CPD Accredited Certificate - All in a Single Purchase! ★★★ In today's competitive business landscape, building strong relationships with customers is paramount. This course offers a comprehensive exploration of Customer Relationship Manageme …
    £25

  • Customer Service and Public Relations Diploma

    UK Professional Development Academy LTD
    Level 5 Diploma in Customer Service and Public Relations, CPD accredited With tutor support and Quiz based exam included
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Level 5 Diploma in Customer Service and Public Relations, 24/7 Tutor Support, Quiz-based Assessment included. This course comes with easy-to-understand e-learning study material. Customer Service and Public Relations courses are designed by specialists, considering the needs of b …
    Save 39%
    £12 £19.99

  • Customer Service Administrator Training

    Janets
    All-in-One 15 Courses Bundle | CPD Certified | 150 CPD Points | Free PDF Certificates | Tutor Support | Lifetime Access
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    In the world of customer service, there exists a labyrinth of challenges and intricacies that often leave many aching for a guiding light. Picture this: the frustration of navigating the maze of communication breakdowns, the agony of misunderstanding cues, the torment of inadequa …
    £150

  • Customer Service: Customer Service For Professionals

    Study Plex
    QLS Level 5 Diploma | Learn up-to-date skills |CPD UK & IPHM Accredited |Free PDF & Hardcopy Certificate| Instant Result
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    Are you interested to begin your customer service career or want to gain more advanced skills in customer service? Then this customer service for professionals course will help you get one step closer to your professional aspirations and develop your skills and knowledge in cus …
    £12

  • Customer Service – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Customer Service – Online CPD Accredited Training Course - Essential Customer Care Skills Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accoun …
    £19.99

  • Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Leve 5 Quality License Scheme Endorsed Training | 150 CPD Points
    • Online
    • 408 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    Are you confused, frustrated or tired to generate ideas to improve yourself in the Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed cours …
    £100

  • Retail Customer Service

    Training Express Ltd
    10 Courses Combo | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 54 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Unlock Your Potential and Land Your Dream Job with Our Retail Customer Service Online Training Course! If you’ve ever considered working as a Retail Customer Service but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The R …
    £49.99

  • Customer Service, Effective Communication Skills & Customer Relationship Management (CRM)

    Apex Learning
    Year-End Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***Limited Time Offer*** ★★★ Enrolment Gift: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £300 - Enrol Now! ★★★ Did you know that exceptional customer service can increase customer loyalty by 70%, according to UK studies? In today’s competitive mar …
    £149

  • Customer Service Fraud Officer Training

    IOMH
    Get a Free: (Office Skills for Customer Service) Course! Updated Materials | CPD Certified | Lifetime Access
    • Online
    • 16 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    With over £190 Billion lost to fraud yearly in the UK alone, organisations are ramping up efforts to combat financial crimes and protect customers. But as perpetrators get more sophisticated, bridging skill gaps among frontline staff dealing with clients is crucial, making C …
    £14

  • Customer Service Manager (CRM) Career Track Diploma

    Training Express Ltd
    Premium Career Track Skills Training | 18 Courses Bundle | 18 Free Certificates | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    **18 FREE CPD Accredited Certificates Included** Elevate your customer service career with confidence. Our Customer Service Manager (CRM) Career Track Diploma equips you with essential skills to provide top-notch customer experiences, setting you apart in any industry Embarking …
    £100

  • Retail Customer Service - Level 3 CPD Accredited

    Oplex Careers
    • 178 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    The online Retail Customer Service Course from Oplex Careers has been designed to provide insight into the field of retail customer service, introducing key concepts discussed in this area of work.
    Save 36%
    £12 £19

  • Phone-Based Customer Service

    Thames College
    Level 5 QLS Endorsed Course | Voiceover & Visual Elements Included | Free PDF Certificate | Instant Access
    • Online
    • 360 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ►►► The Must-Have Phone-Based Customer Service Course is Live Now! Hurry Up before the time runs out ◄◄◄ Are you wary about your future possibilities? Our masterfully crafted Phone-Based Customer Service Course is here to tackle all of your problems in one go. Learn Phone- …
    £12

  • CRM : Mastering Customer Service & Relationship Management - QLS Endorsed

    StudyHub
    FREE Quality Licence Scheme Endorsed Certificate of Achievement | 15-in-1 Exclusive Bundle
    • Online
    • 28 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    In today's competitive business landscape, mastering CRM - customer relationship management is key to building a successful and sustainable business. That's why we're thrilled to introduce our CPD Certified CRM : Customer Relationship Management Bundle, designed to equip you with …
    Save 8%
    £100 £109

  • Customer Service Agent - Job Ready Programme with Career Support

    Thames College
    Elevate Your Career with Expert CV Advice, Portfolio Development, and No Surprise Fees
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 270 CPD points
    Great service
    As we look ahead to 2024 and beyond, the demand for customer service agents in the UK is projected to increase significantly. With businesses increasingly recognising the importance of customer experience, organisations are investing in robust customer service teams. This growth …
    £999

  • Customer Service Helpdesk & Technical Support

    Training Express Ltd
    Free Functional Skills IT Level 2 Course | CPD Certified | Free PDF & Hard Copy Certificate | Free Retake Exam
    • 72 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    | Special Sales Discount: Free Functional Skills IT Level 2 Course | Force has no place where there is a need for skills. This CPD-accredited Service Helpdesk & Technical Support course is designed for individuals interested in pursuing a career in customer service and tec …
    Save 14%
    £12 £14
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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