Skip to content
  1. Business
  2. Customer service
2,478

Customer service Cpd courses in East Midlands

Sort by :
Distance Most relevant Most popular Lowest price Highest price Recently added

Find courses near

Search results

  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 31 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Popular
    ...are to become a successful Accountant. This advanced Level 5 Diploma in Key Account Manager Training is for ambitious candidates intent on taking this dynamic profession by storm. Key Account Manager Training Diploma is of great interest to business professionals and new comers …
    £12

  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 159 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    ...Workload Workload Analysis Plus more Unit 10 - Customer Relations Customer Relations Customer Relationship Management A Win-Win Strategy Get Rid of Bad Customers Traits of a Happy Customer Traits of a Bad Customer Plus more Unit 11 - Risk Management Risk Management …
    £12

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ...materials Marketing - Course The Marketing Course - Advanced Diploma has been designed to help you expand your knowledge and skills in the marketing of products/ services for the customer, industrial and service sector. You will gain an insight into the latest marketing trends …
    Save 20%
    £12 £15

  • Search Engine Optimisation

    CPD Courses
    QLS Diploma Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 309 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...materials. Endorsed Diploma Level 5 SEO - Search Engine Optimization of Achievement. This SEO - Search Engine Optimization been designed to mould and shape the Digital Marketing executives of the future.Our advanced Level 5 SEO - Search Engine Optimization Diploma of achievement in …
    £12

  • Branding Level 5 Diploma

    CPD Courses
    Level 5 CPD Diploma | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 130 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...Dealing With Difficult People Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment How to Differentiate the Service Offering to Your Top Ten Per Cent …
    £12

  • Purchasing & Procurement

    CPD Courses
    Diploma QLS Level 5| *FREE PDF Certificate* |*100% Pass Rate* |110 CPD Points |*FREE Strategic Planning Course*
    • 455 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Performance Developing Performance Improvements Unit 9- Negotiation Techniques Handling Objections Closing the Sale The Changing Customer What the Customer Wants Negotiation Techniques Practicing Negotiation Phases of Negotiation Negotiation Made Easier High Impact Moments Unit 10- …
    £12

  • Hotel Management Diploma

    CPD Courses
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 228 CPD Points | +2 FREE Courses [15,000+ Enrolled Students]
    • 312 students
    • Online
    • 10.5 hours · Self-paced
    • 228 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...Self-Completion Questionnaires Measuring Customer Loyalty Unit 15 - Importance of Effective Communication This Hotel Management unit covers the following topics: Developing a Communication Strategy Communicating Service to External Customers Training Material Unit 16 - Quality …
    Save 60%
    £12 £30

  • Sales : Sales and Marketing Level 5

    Oxford Home Study College
    Diploma QLS Level 5 *Complete Course* |*FREE PDF Certificate* | 110 CPD Points | *Plus 3 FREE Courses Bundles*
    • 71 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...Selling Customer Focused Selling The Sales Cycle Law of attraction Expectancy theory Setting Goals with SPIRIT Module 2 - Techniques For Maximum Sales Customer Service Up-Selling Cross-Selling Value-Added Selling Finding New Clients Selling Price Module 3 - Customer Focused …
    Save 69%
    £12 £39

  • Social Media : Social Media Marketing level 7

    Oxford Home Study College
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 150 CPD Points | Cyber Security & Internet marketing Course
    • 1,413 students
    • Online
    • 620 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    ...Toolkit Storytelling Essentials Ingredients of a Good Story Setting Goals Positive vs. Negative. Connecting with Customers Connecting with Customers Understanding Your Customers. Refining Your Brand Unit 15 - Promoting a Marketing Webinar This Social Media unit covers the following …
    £12

  • Admin, Secretarial & PA

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* | 120 CPD Points | +2 FREE Courses [3600 + Enrolled Students]
    • 382 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Highly rated
    ...your objectives, studying online for and endorsed PA and Secretarial Skills Diploma could kickstart the career you know you’re capable of! What Will I Learn From This Admin, Secretarial & PA Diploma: Advanced organisational skills Professional time management and prioritisation …
    £12

  • Administration : Administration

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Points|*Free Strategic Planning Course*
    • 232 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Office Management Diploma today! Administration No particular entry requirement. Option 1 Office Management Diploma QLS Level 5 endorsed by Quality Licence Scheme Certificate Fee: £120 + postal charges Option 2 Administration Diploma issued by BOLC PDF …
    £12

  • Retail Management Advanced Diploma

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Credits | Free Internet Marketing Course
    • 342 students
    • Online
    • 450 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Dealing with difficult customers This Retail Management unit covers the following key topics: Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment …
    Save 63%
    £12 £33

  • Professional Waiter Diploma

    International Open Academy
    CPD UK Certified | ICOES International Accreditation | 60 CPD Points | Certification Available| Free Retake Exam
    • 182 students
    • Online
    • 60 hours · Self-paced
    • 60 CPD points
    Great service
    Highly rated
    ...Tips for Making Tips – Control YOUR Paycheck “Good” Service vs. “Great” Service 20 Key Things That Impress Every Customer Cashing in on Your Personality and Flair How to Turn Difficult Customers into Satisfied Guests Smart Strategies for Worst Case Scenarios The Perks of Working …
    Save 36%
    £12 £19

  • Hotel Management - Hotel Management Course

    Brentwood Open learning College
    Advanced QLS Level 7 Diploma |*FREE PDF Certificate*| 228 CPD Points| +2 FREE Courses [45,000+ Enrolled Students]
    • 335 students
    • Online
    • 10.5 hours · Self-paced
    • Certificate(s) included
    • 228 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Questionnaires Measuring Customer Loyalty Plus more Hotel Management - Unit 15 - Importance of Effective Communication This Hotel Management unit covers the following topics: Developing a Communication Strategy Communicating Service to External Customers Training Material …
    £12

  • Business Marketing Level 5

    Brentwood Open learning College
    Diploma QLS Level 5| *FREE PDF Certificate* Tutor Support & Exam | 130 CPD Credits | *Free Customer Services Course*
    • 63 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Popular
    ...Achievement.The Business Marketing Diploma has been designed to help you expand your knowledge and skills in the Marketing Diploma course diploma of products/ services for the customer, industrial and service sector. Marketing course Level 5 is a comprehensive programme designed to …
    Save 69%
    £12 £39

  • Diploma in Tourism Management

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Credits |*Free Event Management Course*
    • 66 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Popular
    ...their services to private and corporate clients. Taking part in this Diploma in Tourism Management course boosts the learner’s career prospects; they learn actionable skills and core competencies which they can apply right now and start seeing the results. This Diploma in Tourism …
    Save 20%
    £12 £15

  • Retail : Retail Course

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Points | *Free Marketing Course*
    • 43 students
    • Online
    • 450 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    ...Dealing with difficult customers This Retail Management module covers the following key topics: Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment …
    £12

  • Event Management - Course

    Inspire London College Ltd
    Level 4 Diploma in Event Management | Endorsed by TQUK | 90 CPD points | 100% Pass rate | Quiz Based Assessment
    • 136 students
    • Online
    • 4 weeks · Self-paced
    • 90 CPD points
    • Tutor support
    Great service
    ...an opportunity to take a step and enrol on Event Management. The event Management Diploma is a great way to understand the skills and knowledge required to become a successful event manager. The diploma in event management course aims to furnish the candidates with the necessary knowledge …
    Save 95%
    £12 £250

  • Business Management Course

    Inspire London College Ltd
    Level 2 Certificate in Business Management | Endorsed Certification From TQUK | Quiz based Assessment Included
    • 40 students
    • Online
    • 4 weeks · Self-paced
    • 40 CPD points
    • Tutor support
    Great service
    ...working when your Team includes your Team, and how to develop it into managers and supervisors. Business Management Diploma is one of the Most Selling Business Management Diploma offered by the inspire London college (ILC) to provide Knowledge about Business Management for those looking …
    £12

  • Event Management - Course

    UK Professional Development Academy LTD
    Level 4 Certificate in Event Management and Planning | with tutor support and study materials
    • 20 students
    • Online
    • 4 weeks · Self-paced
    • 90 CPD points
    • Tutor support
    Great service
    ...offers you an event Management level 4 diploma as an opportunity to take a step and enrol in Event Management. The event Management Diploma is a great way to understand the skills and knowledge required to become a successful event manager. The diploma in event management course aims to …
    Save 65%
    £12 £35

  • SEO for Business - Diploma Level 5

    Brentwood Open learning College
    Diploma QLS Level 5| *FREE PDF Certificate* 110 CPD Credits | Free Internet Marketing Course
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...Search Engine Optimization Diploma of achievement in SEO - Search Engine Optimization Diploma Level 5. Introduces candidates to the various roles, responsibilities and functions of digital marketing professionals worldwide. Digital Marketing Diploma content covers social media …
    £12

  • Diploma in Customer Service - Level 5 CPD Accredited

    Brentwood Open learning College
    Certificate QLS Level 5 | *FREE PDF Certificate* |120 CPD Credits | **PR & Problem Solving Free Courses*
    • 483 students
    • Online
    • 450 hours · Self-paced
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Unprofitable Customers This Customer Service unit covers the following topics: Dealing with Unprofitable Customers Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, …
    Save 45%
    £12 £22

  • Marketing - Marketing - Course

    Brentwood Open learning College
    Certificate QLS Level 4|*FREE PDF Certificate* Tutor Support & Exam|130 CPD Credits | **Free Customer Services Course*
    • Online
    • 400 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    ...Certificate of Achievement in Marketing. The Marketing Diploma course has been designed to help you expand your knowledge and skills in the marketing of products/ services for the customer, industrial and service sector. Marketing Course is a comprehensive programme designed to give students …
    Save 73%
    £12 £45

  • Sales Skills : Sales Management

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | *Free Marketing Course*
    • 53 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...covers the following key topics: Customer Service Selling More Ten Major Mistakes Finding New Clients Selling Price Plus more Module 3 - Customer Focused Selling This module covers the following key topics: Focusing on Your Customer What Influences People in Forming Relationships …
    Save 78%
    £12 £55

  • Business Marketing Diploma

    Oxford Home Study College
    Diploma QLS Level 4 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Internet Marketing Course
    • 15 students
    • Online
    • 400 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...Endorsed Certificate of Achievement. The Business Marketing Diploma has been designed to help you expand your knowledge and skills in the Marketing Diploma course diploma of products/ services for the customer, industrial and service sector. Marketing course Level 4 is a comprehensive programme …
    Save 58%
    £12 £29
Sort by :
Distance Most relevant Most popular Lowest price Highest price Recently added
10 25 50 100

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Buying. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
View all