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Online Advanced Customer service courses

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  • Microsoft Excel Practical Training with Accounting & Finance, IT & Office Administration

    Janets
    47% OFF - Flash Sale | 5 in 1 Step-by-Step Video Training | FREE Reed PDF Certificate | Tutor Support | Lifetime Access
    • 8,410 students
    • Online
    • 30.6 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    Microsoft Excel Practical Step-by-Step Training, Beginner, Intermediate & Advanced! Mastering Microsoft Excel is crucial in today’s data-driven world, where precision and efficiency can make all the difference. Without a firm grasp of Microsoft Excel capabilities, tasks becom …
    Save 47%
    £12 £23

  • Microsoft Office Skills (Microsoft Excel, Word, Access & PowerPoint) & Data Analysis

    NextGen Learning
    10-in-1 Courses Bundle | CPD Accredited | 10 Free E-Certificates | Instant & Lifetime Access | Tutor Support
    • 30 students
    • Online
    • 14 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    In today’s digital age, proficiency in Microsoft Office and data analysis is paramount. Statistics show that over 90% of companies use Microsoft Office applications for daily operations, and professionals with advanced Microsoft Office skills earn 15% more than their counterpart …
    Save 24%
    £12 £15.99

  • Customer Service Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...your career in the Customer Service field. This Customer Service bundle comes with Course 1: Customer Service Course 2: Customer Care Getting it Right Course 3: Customer Relationship Management Course 4: Customer Service Skills Course 5: Customer Service Training: Managing …
    £109

  • Office Administration, Business Administration & Retail Customer Service

    Academy for Health & Fitness
    All in one Package| 20 Courses Bundle | 200 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 106 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle …
    £109

  • Customer Service Skills Online Training Series

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    Customer Service Skills Online Training Series Training Series Overview This course covers the basics of customer service. Students will learn about understanding customer service and focusing on the customer. They will also learn about interacting on the telephone …
    £79

  • Customer Service - Course

    Inspire London College Ltd
    Level 5 Diploma in Customer Service, Endorsed by TQUK, Online Quiz Based Assessment included, 100 CPD Points
    • 92 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal with difficult customers Module 2: Customer Support This Customer Service module covers the following key topics: Define customer support Know the …
    £12

  • Customer Service and Public Relations Diploma

    UK Professional Development Academy LTD
    Level 5 Diploma in Customer Service and Public Relations, CPD accredited With tutor support and Quiz based exam included
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal with difficult customers Module 2: Customer Support Define customer support Know the different venues for customer support Recognize the challenges …
    Save 39%
    £12 £19.99

  • Microsoft office for HR

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 220 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £300 as a Gift! - Enrol Now! Level 2 Microsoft Office Essentials | Office Skills and Administration Level 3 | HR Management Course | Leadership and Management Training …
    £44

  • Sales, Marketing and Business Development with Customer Service - 30 Courses Bundle

    NextGen Learning
    30 CPD Certified Courses for 2024 | 30 PDF & A Hardcopy Certificate | Life Time Access | Limited Time Offer
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Success Course 20: KYC Course 21: Customer Relationship Management (CRM) Course 22: Phone-Based Customer Service Course 23: Get a Job in Sales: Your Fast Track to Career Success Course 24: Sales Analysis in Excel Course 25: New Functions in Microsoft Excel Course 26: Career Development …
    £200

  • Ultimate Customer Service

    Lead Academy
    Level 5 Diploma| Updated Training - 2024 |Free CPD UK Accredited PDF Certificate|Recognised Certificate |Exam Included
    • Online
    • Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    ...“Concierge” Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service More Money $$$ – Through Customer Retention How Much Is A Customer Worth Do You Understand Your Customer Dealing With Difficult Customers “LEAP” Into Customer …
    £12

  • Sales, Marketing, Business Development and Customer Service

    Compliance Central
    30 CPD Certified Courses for 2024 | 30 FREE PDF Certificates | Life Time Access | Limited Time Offer
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Success Course 20 : KYC Course 21 : Customer Relationship Management (CRM) Course 22 : Phone-Based Customer Service Course 23 : Get a Job in Sales: Your Fast Track to Career Success Course 24 : Sales Analysis in Excel Course 25 : New Functions in Microsoft Excel 2021 Course 26 : Career …
    £210

  • Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking & Microsoft Excel

    Training Express Ltd
    CPD Accredited Complete Office Skills | FREE PDF & Hardcopy Certificates | Free Retake Exam | Lifetime Access
    • 2,112 students
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...20: Customer Service training for Admin, secretarial & PA Module 21: Effective Planning and Scheduling Module 22: Invoicing/Petty Cash Microsoft Office Part A: Microsoft Excel 2019 and New Features Part B: Microsoft Word Part B: Microsoft PowerPoint Part C: Microsoft Access …
    Save 20%
    £12 £15

  • Admin, Secretarial & PA (Executive PA), Microsoft Excel- Office Skills

    CPD Courses
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [40,000+ Students] FREE PDF Certificate
    • 1,163 students
    • Online
    • 13 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    Great service
    Highly rated
    Trending
    ...Window The Ribbon The Backstage View MS Excel Getting Started with Microsoft Excel 2016 Identify the Elements of the Excel Interface Microsoft Excel 2016 MS Powerpoint Modifying the PowerPoint Environment Customize the User Interface The PowerPoint Options Dialog Box The Customize Ribbon …
    Save 57%
    £12 £28

  • Microsoft Office Specialist (MOS) - Master Excel, Word, PowerPoint & Outlook

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► The Microsoft Office Specialist Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever feel frustrated with limitations in Microsoft Office? A st …
    Save 1%
    £205 £209

  • Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA)

    Academy for Health & Fitness
    QLS Endorsed! 7 Courses Package + Free PDF Certificate | 250 CPD Points| 100,000+ Learner
    • 764 students
    • Online
    • 14.8 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    ...interested in: Microsoft Office Specialist (MOS) Microsoft Office Specialist (MOS) Expert Microsoft Office Specialist (MOS) Master Microsoft Specialist certification in Office 365 MS Office User Touch Typing Worker Microsoft Office Skills (Excel, Word, Access) The Microsoft Office Skills …
    Save 7%
    £12 £12.99

  • Microsoft Office Diploma: (Microsoft Excel, Word, PowerPoint) + Data Entry & Power BI

    Training Express Ltd
    8-in-1 Complete Bundle | 8 FREE Certificates + Data Analyst & Data Entry Course | Free Retake Exam | Lifetime access
    • 321 students
    • Online
    • 18 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    Trending
    ...outline of our Microsoft Office Skills course is as follows: Course 01: Microsoft Office Skills: Microsoft Excel Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations in Microsoft Excel and more.. Course 02: Microsoft Word 2019 Microsoft Word 2019 …
    Save 20%
    £12 £15

  • Customer Care - Course

    Inspire London College Ltd
    Level 3 Certificate in Customer Care with study materials, tutor support and quiz based exam, 40 CPD Points
    • Online
    • 4 weeks · Self-paced
    • 40 CPD points
    • Tutor support
    Great service
    ...attitude affects customer service Identify your customers’ needs Use outstanding customer service to generate return business Build good will through in-person customer service Provide outstanding customer service over the phone Know the different venues for customer support Recognise …
    Save 40%
    £12 £20

  • Microsoft Excel Introduction - Online classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • 307 enquiries
    • Online
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Foster - CNN 1 year email support service Take a look at the consistent excellent feedback from trainees visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365 ; ranging …
    £250

  • CRM: Customer Relationship Management course

    Inspire London College Ltd
    Level 5 Diploma in Customer Relationship Management - Learn CRM skills with our online level 5 course
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...relationships with current customers or attract new ones. Different Customer Relationship Management policies are the core objective of modern organisations, and they hire skilled professionals and efficient staff to manage their customers. ILC's tutorial on Customer Relationship Management …
    £12

  • Level 7 Microsoft Office Skills (Microsoft Excel, Word, Powerpoint) - QLS Endorsed

    Thames College
    Level 7 QLS Endorsed Course | Free PDF Certificate | Voiceover & Visual Elements Included | Instant Access
    • 50 students
    • Online
    • 19 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    Mastering Microsoft Office skills is essential in today's digital workplace, offering a foundation for a wide range of professional tasks. The course "Microsoft Office Skills (Microsoft Excel, Word, PowerPoint)" provides comprehensive training in the most widely used office appli …
    £12

  • Microsoft PowerPoint – Advanced Course - Level 4 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 90 hours · Self-paced
    • Certificate(s) included
    • 9 CPD points
    • Tutor support
    Great service
    ...learners should have their own copy of Microsoft PowerPoint 2013. If learner does not own a copy of the software, Microsoft provide a free trial version of Microsoft PowerPoint 2013. Accreditation and Certificate The Level 4 Award Microsoft PowerPoint Advanced course has been independently …
    £12

  • Storyals Real Life Microsoft 365 Course for Frontline Workers

    Storyals
    Story-based course on how to get the most out of the digital tools in Microsoft 365 as a frontline worker.
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...digitally using Microsoft Teams Improve team efficiency with new apps in Microsoft Teams Quiz: Connect and communicate wherever you are using Microsoft Teams Connect and communicate wherever you are using Microsoft Teams Enrich your daily communication using Microsoft Teams …
    £39

  • Microsoft Word 2013 – Advanced Course - Level 4 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 90 hours · Self-paced
    • Certificate(s) included
    • 9 CPD points
    • Tutor support
    Great service
    ...course, learners should have their own copy of Microsoft Word 2013. If learner does not own a copy of the software, Microsoft provide a free trial version of Microsoft Word 2013. Accreditation and Certificate The Level 4 Award Microsoft Word Advanced course has been independently …
    £12

  • Microsoft Excel 2013 – Advanced Course Level 4 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 90 hours · Self-paced
    • Certificate(s) included
    • 9 CPD points
    • Tutor support
    Great service
    ...course, learners should have their own copy of Microsoft Excel 2013. If learner does not own a copy of the software, Microsoft provide a free trial version of Microsoft Excel 2013. Accreditation and Certificate The Level 4 Award Microsoft Excel Advanced course has been independently …
    £12

  • Microsoft Excel Training Bundle

    Lead Academy
    4 Courses Bundle with Free CPD UK Accredited PDF Certificate | Updated Training |Recognised Certificate | Exam Included
    • Online
    • Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...the Microsoft Excel course will set you up with a solid foundation in the Microsoft Excel industry and give you the essential skills you need to get succeed! Microsoft Excel Endorsed by Quality Licence Scheme Data Analysis Endorsed by Quality Licence Scheme Customer Service Endorsed …
    £14

  • Microsoft Excel for Accountants - Complete Training in 24 Hours

    StudyHub
    40% Instant Off > CPD Certified > 5 Career-Oriented Courses >Free Gifts> Free CPD Certified PDF Certificate > Free Exams
    • 38 students
    • Online
    • 23 hours · Self-paced
    • Tutor support
    Great service
    "It's Excel's world, we just live in it." You can't overemphasise the relevance of Excel to the global economy, a valid reason why you should enrol in our comprehensive course and take our MS Excel class. You might still be using Microsoft Excel as a simple tool for data managem …
    £39

  • Microsoft Office Foundation with Minute Taking Masterclass

    Empower UK Employment Training
    Microsoft Excel Skills | Word Skills | Power Point Skills | Access Skills | Outlook Skills | Microsoft Teams Skills
    • Online
    • 7.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Module 03 Microsoft Powerpoint In Microsoft Office: Module 01 Microsoft Powerpoint In Microsoft Office: Module 01 Microsoft Powerpoint In Microsoft Office: Module 01 Microsoft Powerpoint In Microsoft Office: Module 01 Microsoft Powerpoint In Microsoft Office: Module 01 Microsoft Powerpoint …
    Save 19%
    £12 £14.99

  • Telephone Etiquette Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 24 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...This Telephone Etiquette bundle comes with Course 1: Customer Care Getting it Right Course 2: Call Center Training Course 3: Customer Service Skills Course 4: Customer Service Course 5: KYC - Know Your Customer Course 6: Data Protection Compliance in the UK Course 7: GDPR …
    £107

  • Microsoft Office for Office Administration

    Learndrive
    CPD Accredited | Instant Access | 02 Courses Bundle
    • Online
    • 10.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    ...Microsoft Office: 25a Onscreen Presentation Microsoft Office: 25b Hiding Slides Microsoft Office: 25c Changing Order of Slides Microsoft Office: 25d Copying Slides Microsoft Office: 26a Overview of MS Word Microsoft Office: 26b Start MS Word 2021 Microsoft Office: 27a Create a New …
    £14.99

  • Microsoft Office: Excel, Word, PowerPoint, Access - Beginner to Advanced

    Training Express Ltd
    4 in 1 Combo Package | Free PDF & Hardcopy Certificate | Instant Access | Lifetime Access
    • 18 students
    • Online
    • 29 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...we will go in-depth into four Microsoft Office applications: Excel, Word, PowerPoint, and Access. Microsoft Office Excel 2019 Microsoft Office Word 2019 Microsoft Office PowerPoint 2019 Microsoft Office Access 2019 Microsoft Office Microsoft Excel 2019 Key Features Instant e-certificate …
    £30

  • Microsoft Excel Advanced

    Lead Academy
    QLS Level 5 Diploma | Quality Endorsed & CPD Certified | Free Health & Fitness Course, MCQ Exam & Tutor Support Included
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...understanding of Microsoft Office Excel, then this program is perfect for you. This online Microsoft Excel: advanced training in Microsoft Excel 2016 course come with lifetime access with no time limit for completion. Each module of this Microsoft Excel: advanced training in Microsoft Excel …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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