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Advanced Customer service courses in East Anglia

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  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 280 enquiries
    • Classroom - Luton, Bedfordshire
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...how double entry is applied in accounting software and how to customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Identifying errors and performing error corrections Allocating cash payments and receipts Allocating bank payments …
    Save 33%
    £398 £600

  • Chief Data Scientist Career Path

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    ...Officer (CAO) Chief AI Officer Data Strategy Director Head of Data & Analytics VP of Data Science Data Science Consultant Machine Learning Engineer AI Strategy Consultant Principal Data Scientist Data Governance Lead Senior Data Science Advisor Data Innovation Director Machine Learning …
    £29

  • Senior Product Manager Career Path

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    Trending
    ...competitive market. Here are the core skills of a Senior Product Manager: 1. Strategic Thinking: They possess a deep understanding of the market, customer needs, and business objectives. This allows them to define a clear product vision and strategy that aligns with overall company goals. They …
    £29

  • SAP APO (Advanced Planning and Optimization) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...designed to achieve high consistency in business processes, right through from order generation to production planning and improving customer service while reducing costs. It is used for SCM (Supply Chain Management) in industries. Another important function of SAP APO is the SCC (Supply …
    £799

  • SAP CRM Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...Lead Management CRM SERVICES Overview of CRM Service Installed Base Management and Individual Objects Service Agreements and Service Contracts Service Plans Service Order Management Product Service Letters Complaints and Returns Management Warranty Claim Services Inhouse repair Management …
    £799

  • SAP EWM (Extended Warehouse Management) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...WM/EWM Consultants SAP Logistics Consultants Individuals aspiring for a career in SAP SAP Business Consultants Warehouse Operations Managers Store Managers Inventory Managers Project Managers Logistics Solutions Analysts Warehouse Operators Floor Supervisors ERP Consultants Newbies …
    £799

  • SAP MDM (Master Data Management) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...functions SAP NetWeaver Integration Portal Integration BI Integration XI Integration ERP Integration MDM APIs Business Objects Data Services Web Services Overview of the Global Data Synchronisation (GDS) Process Installation procedure for GDS Console Architecture of GDS Data import to …
    £799

  • SAP S/4HANA Logistics Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...Purchasing Collaborative Sourcing and Contract Management Supplier Management, Invoicing and Payables Management SAP Ariba Sales Order Management Sales Contract Management Sales Order Management and Processing Billing and Invoicing, Output Management Claims, Returns, and Refund Management SAP …
    £799

  • Retail Management Diploma Online Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...Learn about sales, working at a point of sale, attitude, service and more. Identify the different customer behaviours you need to know to ensure you provide your clients with the best service at all times. Learn about customer behavioural trends, how to target customers and collect
    Save 33%
    £39 £59

  • Level 5 Diploma in Management and Leadership

    London College of Professional Studies
    `NCFE/CACHE Ofqual approved , study notes,Teacher support , 24/7 portal access, LCPS id Card
    • 22 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Manage events (6 credits)* Unit 34 Review the quality of customer service (4 credits) Unit 35 Developing sales proposals (5 credits) Unit 36 Prioritising information for sales planning (3 credits) Unit 37 Manage customer service operations (7 credits) Who is it suitable for? This qualification …
    Save 40%
    £900 £1,500

  • Level 7 Diploma in Logistics and Supply Chain Management

    London College of Professional Studies
    Othm Ofqual Qualification , No hidden charges , No exams , supervisor support , friendly portal, no hidden charges
    • 291 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    Popular
    ...and sales. supply chain functionality is a core component in our enterprise solution, from purchasing through to environmental footprint management of the value stream, delivering you: Powerful demand forecasting solution with collaboration Supply sourcing for customer service and …
    Save 16%
    £1,000 £1,200

  • SAP SD (Sales and Distribution)

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • 74 students
    • Online
    • 23.8 hours · Self-paced
    • Certificate(s) included
    ...SAP SD Consultant Sales & Distribution Manager SAP SD End User Customer Relationship Analyst SAP Functional Consultant SAP Project Manager SAP CRM Analysts & Consultant Store Manager Supply Chain Professional Sales & Marketing Executive Sales/Logistics Consultant Business …
    £12

  • Beauty Technician with Business Management and Accounting

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 107 students
    • Online
    • 150 hours · Self-paced
    • 150 CPD points
    Great service
    Highly rated
    ...in demand. To take your new skills to the next level, you need to know how to run a business, keep the accounts straight and how to get customers. You will get a solid foundation of excellent skills in this course packed with 150 hours of expert content. The first half - written by …
    Save 25%
    £12 £16

  • Call Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...skills which will make them more confident, improve sales, and help gain new customers while retaining your current clientel. A more confident employee is also one that is happier, and happier employees will produce happier customers. Study method - Online, self-paced (4-6 study hours) …
    £19.99

  • Customer Service – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...objectives of this customer service online course are: State what customer service means in relation to all your customers, both internal and external Recognize how your attitude affects customer service Identify your customers’ needs Use outstanding customer service to generate return …
    £19.99

  • Customer Support – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Customer Support – Online CPD Accredited Training Course - Train your Customer Support Team with E-Learning Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It …
    £19.99

  • Sales : Sales and Marketing Level 5

    Oxford Home Study College
    Diploma QLS Level 5 *Complete Course* |*FREE PDF Certificate* | 110 CPD Points | *Plus 3 FREE Courses Bundles*
    • 72 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...£15 Sales & Makerting This Sales and Marketing Course attracts employers from all over the world. The certificate holder can have a career as a Marketing Executive, Marketing Officer, Marketing Manager, Sales Officer, Sales Executive, Marketing and Sales Executive, or …
    Save 69%
    £12 £39

  • Retail Management Advanced Diploma

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Credits | Free Internet Marketing Course
    • 343 students
    • Online
    • 450 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Dealing with difficult customers This Retail Management unit covers the following key topics: Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment …
    Save 63%
    £12 £33

  • Hotel Management - Hotel Management Course

    Brentwood Open learning College
    Advanced QLS Level 7 Diploma |*FREE PDF Certificate*| 228 CPD Points| +2 FREE Courses [45,000+ Enrolled Students]
    • 336 students
    • Online
    • 10.5 hours · Self-paced
    • Certificate(s) included
    • 228 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Questionnaires Measuring Customer Loyalty Plus more Hotel Management - Unit 15 - Importance of Effective Communication This Hotel Management unit covers the following topics: Developing a Communication Strategy Communicating Service to External Customers Training Material …
    £12

  • Business Marketing Level 5

    Brentwood Open learning College
    Diploma QLS Level 5| *FREE PDF Certificate* Tutor Support & Exam | 130 CPD Credits | *Free Customer Services Course*
    • 63 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    ...has been designed to help you expand your knowledge and skills in the Marketing Diploma course diploma of products/ services for the customer, industrial and service sector. Marketing course Level 5 is a comprehensive programme designed to give students a competitive edge in this exciting …
    Save 40%
    £12 £20

  • Diploma in Tourism Management

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Credits |*Free Event Management Course*
    • 68 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...Management Services Module 5 - Marketing in Travel & Tourism A Marketing Strategy The GTA’s Marketing Role Printed and Audiovisual Material Marketing Activities Module 6 - Quality Management and Customer Care The Concept of Quality Management In Services Quality Management …
    Save 20%
    £12 £15

  • Retail : Retail Course

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Points | *Free Marketing Course*
    • 43 students
    • Online
    • 450 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    ...Dealing with difficult customers This Retail Management module covers the following key topics: Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment …
    £12

  • Call Centre Training

    Mandatory Compliance
    Instant Access | Includes Assessment & Certificate| UK CPD Accredited | Instant Certificate Download
    • 18 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...skills which will make them more confident, improve sales, and help gain new customers while retaining your current clientel. A more confident employee is also one that is happier, and happier employees will produce happier customers. Study method - Online, self-paced (4-6 study hours) …
    £18.99

  • Contact Center Training

    Mandatory Compliance
    Instant access | UK CPD accredited | Includes assessment & certificate | Instant certificate download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...employee of a contact centre. The key to having a great customer experience using a contact centre is in the training. A well-trained contact centre can be the difference between gaining more customers and losing customers. Customers want a well-educated agent when they contact a business …
    £18.99

  • Overcoming Sales Objections

    Mandatory Compliance
    Instant access | UK CPD accredited | Includes assessment & certificate | Instant certificate download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Awarding/Accrediting body – CPD Certification Service (CPDUK). Overcoming Sales Objections - Online Training Course - Intermediate Level - CPDUK Accredited. Course aims and objectives Overcoming sales objections is an essential part of the sales process, as it will open up a whole new …
    £18.99

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom - Barking, Essex
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    ...and how to customize the nominal ledger and nominal codes Setting up customers accounts and processing invoices Setting up suppliers accounts and processing invoices Generating reports on invoices due, customer/supplier invoice activity Performing error corrections Allocating payments …
    Save 33%
    £398 £600

  • Online Accountancy Training with Guaranteed Work placement - Accounting training

    Future Connect Training and Recruitment Ltd
    Online Accountancy Training with Guaranteed Work placement
    • 28 enquiries
    • Classroom - North London
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...and make you able to handle all matters related to VAT. This course will also see how to prepare and operate sales and purchase ledgers, how to deal with supplier/customer queries, preparing payment runs, bank reconciliations, processing of VAT returns, creating, running and analyzing …
    £475

  • Lean Six Sigma Green Belt - London

    Training Deals
    • 26 enquiries
    • Classroom - East London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...Course Content The course covers the following areas: Define: Project Charter Business Case Key Customers House of Quality Stakeholder Analysis Voice of the Customer Critical to Quality Requirements (CTQ) Verifying CTQs Identify and segment Hi –level Process map Project Plan …
    Enquire for pricing

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    ...do it their way. 14.45-15.45: Sales is everyone’s business in customer service. 15.45-16.45 Complaint handling strategies. How to get customer feedback that makes the difference. Finish. Now let’s do it! Action Plan. Advanced Customer Service for the Tourism, Leisure and Hospitality …
    £468

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    ...clients mind; sales techniques to use with each type of sale; defining features and benefits and using them with maximum impact) 11.00 to 11.30 Sales Advances (Defining sales advances, identifying some to use immediately, using them to measure progress on long lead time sales work, making …
    £516

  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 57 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    Popular
    ...Understanding HR Finance in Business Marketing & Sales Fundamentals Management Skills & Crisis Management Wellbeing & Mental Health at Work Communication in a Diverse World Presentation Skills & Customer Service Future of Work, Tech & Digital Skills Each Module …
    Save 41%
    £900 £1,530

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication skills are rightly considered to be the most important element a person requires in order to be successful. Time and time again, excellent communication skills are a leading …
    £420

  • Essential Selling Skills

    Powercall Global Training
    Interactive trainer-led classroom based Selling Skills Workshop, with activities.
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...engaged in sales activities who wish to enhance their ability to win new business or to secure more value from existing client relationships. The course is suitable both for those who are new to sales, and for those looking for a refresh. It is appropriate for Sales Managers, Sales Executives …
    £504

  • Lean Six Sigma Green Belt - Birmingham

    Training Deals
    • 37 enquiries
    • Classroom - Birmingham
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Course Content The course covers the following areas: Define: Project Charter Business Case Key Customers House of Quality Stakeholder Analysis Voice of the Customer Critical to Quality Requirements (CTQ) Verifying CTQs Identify and segment Hi –level Process map Project Plan …
    Enquire for pricing

  • Lean Six Sigma Green Belt - Manchester

    Training Deals
    Classroom course including exam
    • 66 enquiries
    • Classroom - Manchester
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Course Content The course covers the following areas: Define: Project Charter Business Case Key Customers House of Quality Stakeholder Analysis Voice of the Customer Critical to Quality Requirements (CTQ) Verifying CTQs Identify and segment Hi –level Process map Project Plan …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Dropshipping. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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