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1,136

Advanced Customer service courses in West Midlands (Region)

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Customer Service Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and demand for Customer Service professionals …
    £150

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what ma …
    Save 4%
    £200 £209

  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 15 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. You will enhance your presentation by using features that will transform presentation into a powerful m …
    £237.60

  • Failure Mode and Effects Analysis (FMEA) Training | eLearning Online Course

    100% Effective Limited
    Includes certification, 2 months access to highly interactive eLearning, 8 CPD points and lifetime support
    • 15 students
    • Online
    • 2 months · Self-paced
    • 8 CPD points
    Full certification included Unlimited exam retakes Highly interactive eLearning Process and Product FMEA syllabus Email and phone support 2 months 24/7 access Downloadable certificate included Essential learning for anyone in business FMEA stands for Failure Modes and Effec …
    £180

  • Search Engine Optimisation for Business - CPD Approved

    U Transition
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    Right now, potential customers will be searching for your products and services - and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your …
    £178.80

  • Microsoft Excel Introduction - Online classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • 306 enquiries
    • Online
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Great course and excellent trainer. Thanks Tracy Preston - Western Power Distribution Very helpful course. Would definitely take another one. Pedro was ve …
    £250

  • Social media package - 4 course bundle

    U Transition
    5 online courses to help you understand social media - CPD approved
    • Online
    • Self-paced
    • 10 CPD points
    Great service
    4 COURSE PACKAGE PRICE - my full suite of Social Media Business courses offered for a discounted price. Full price £502.80 (inc vat) Further discounts are available for bulk purchases and other package combinations are available - please call for details All courses retail s …
    £150

  • CRM, PR & Phone-Based Customer Service

    Academy for Health & Fitness
    Special Offer! | 20 in 1 Bundle | QLS Endorsed Diploma! | Free Assessments | 250 CPD Points | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 310 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public re …
    £129

  • Travel Agent and Consultant Training Level 5

    One Education
    Free QLS Endorsed Certificate Included | Free 5 Courses | 24x7 Access & Full Tutor Support
    • 37 students
    • Online
    • 412 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Unlock the secrets to running a successful and profitable travel agency or consultancy with our comprehensive Travel Agent and Consultant Training course. Whether you're dreaming of launching your own business or aiming to enhance your skills as a travel agent, this course is yo …
    Save 15%
    £100 £119

  • Hospitality Training with Food Safety and Catering Management

    One Education
    ***CPD Certified Training ***| 23 in 1 Exclusive Training on Hospitality & Catering | FREE Exam and Tutor Support
    • Online
    • 25 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    Fill your knowledge gap with the most in-demand training on Hospitality & Catering Principles. Your pocket-friendly compact learning pack! Unlock your potential with our comprehensive 23 premium courses on Hospitality ranging from food safety, and catering to receptionist and …
    £100

  • Event and Tourism Management with Level 5 Hospitality Management

    One Education
    Level 5 Endorsed Certificate | 5 Courses | 150 CPD points | Instalment Payment Facility | Instant access & support
    • 12 students
    • Online
    • 393 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Launch your travel and tourism or hospitality career to new heights with a comprehensive program designed to equip you with the knowledge and skills required for leadership positions. This advanced diploma combines a core qualification in Hospitality Management (Level 5) with end …
    Save 15%
    £100 £119

  • Banking Operations online Course

    EduCBA
    • Online
    • Self-paced
    About Banking Operations Training Course The banking profession, today, is a nice career for all students from the commerce, economics, and accounts domain. For beginners, it’s the first step to understand the global economy, discover marketplace challenges, and identify them …
    £149

  • Agile Project Management Online Course

    EduCBA
    • 12 students
    • Online
    • Self-paced
    Termed as one of the most revolutionary project management approaches to ever strike at the heart of the project management world, Agile management or Agile project management took the field of software development by storm. Software development was rampage with different, yet …
    £149

  • Level 3, 4 & 5 Phone-Based Customer Service

    Imperial Academy
    Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
    • Online
    • 384 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Delve into the Phone-Based Customer Service’s principles — Obtain the abilities required to raise your competence in this field — Get a grasp of level 3,4,5 with a certificate of level 5 knowledge — All with this Imperial Academy’s all-inclusive course. Enrol now to gain differen …
    £100

  • IT Security Fundamentals Online Course

    EduCBA
    • Online
    • Self-paced
    • Certificate(s) included
    The modernization and revolution in the commercial world have introduced Information Technology as a part and parcel of the entire process of the business. The more advanced the technology, the more is the efficiency and productivity of the business. IT security course works l …
    £149

  • Lean Six Sigma Green Belt Online Course

    EduCBA
    • 16 students
    • Online
    • Self-paced
    In an era as fast-paced as ours, it’s imperative for organizations and individuals alike to keep up the pace with the latest tools and techniques that encourage organizations to achieve a competitive edge over others in the race. With Six Sigma, organizations aim at considerab …
    £149

  • ISO 27001 Online Course

    EduCBA
    • Online
    • Self-paced
    About Online ISO 27001 Training Course ISO 27001:2013 is a standard of information security that was published in September, 2013. The ISO / IEC 27001:2005 was cancelled and replaced by it. It was published by the “International Organisation for Standardisation” (ISO) as well …
    £149

  • Google Adwords Online Course

    EduCBA
    • Online
    • Self-paced
    Google AdWords is an advertising service on the webspace. It lets advertisers compete to display brief advertising copy to those using the internet. It is partly based on keywords, predefined by the advertisers that can link the copy to the content of web pages shown to those …
    £149

  • CRM, PR & Phone-Based Customer Service

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Are you intrigued by the evolving landscape of corporate social responsibility (CSR) and business law? Do you aspire to be a changemaker in the realm of social work and legal ethics? Our comprehensive bundle course comprising CSR, Business Law, and Social Work Studies offers an …
    £250

  • Content Management System and Marketing Online Course

    EduCBA
    • Online
    • Self-paced
    The web-based publishing feature of a CMS allows individuals to use templates approved by the company, as well as wizards and several other tools for creating or modifying content over the internet. The format management feature of a CMS, allows documents, including scanned pa …
    £149

  • R PROGRAMMER ONLINE COURSE BUNDLE

    EduCBA
    • Online
    • Self-paced
    15 high-quality and relevant video-based Courses with 76+ hours of well designed, well-crafted study materials on R Programming, Business Analyics, Data Science, Machine Learning, Regression, Hypothesis Testing, Forecasting, Distribution, Normalization, Trend Analysis, Pre …
    £149

  • NCFM - Commercial Banking Module Online Course

    EduCBA
    • Online
    • Self-paced
    A commercial bank can be defined as a financial institution that has the responsibility of providing services like acceptance of deposits, dispersing loans for business purposes as well as auto loans and also mortgage lending along with basic products of investment such as “ce …
    £149

  • Fish philosophy Online Courses

    EduCBA
    • Online
    • Self-paced
    About the Fish philosophy Training: To understand how it functions to maintain Work-Life Balance, reduce attrition, cynicism, depression, burnout, and anger, leading to teamwork, customer service, creativity and finally growth of the organisation and its employees. One of t …
    £149

  • SMM - Social Media Marketing Training Online Course

    EduCBA
    • Online
    • Self-paced
    The social media and the marketing over the social media have gained a lot of momentum in the recent times. And hence most the companies are now looking to promote their business on the social media and are gaining a lot by this means of marketing. And hence the training of th …
    £149

  • Entrepreneurship, Business Management & Customer Service Level 3, 5 & 7 at QLS

    NextGen Learning
    3 QLS Endorsed Diploma | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    Amidst today's thriving job market, the demand for proficient individuals in Entrepreneurship, Business Management, and Customer Service is strikingly evident, with optimistic statistical forecasts pointing towards substantial growth in these fields. This bundle presents a trio o …
    £200

  • Oracle SQL Online Course

    EduCBA
    • Online
    • 18 hours · Self-paced
    Oracle 9i SQL Courses directs the advancement of business on the right path. Its usage enables internet and intranet applications to reach the acme of performance. It also stimulates the rising hosted application market on the internet. This is the first complete and simple sof …
    £149

  • Business Intelligence Online Course

    EduCBA
    • Online
    • Self-paced
    Business Intelligence means a set of methods and techniques that handles large amount of data which are used by organizations for the decision making process. It helps to leverage the technologies that focuses on counts, statistics and business objectives to improve the busine …
    £149

  • Social Media Channels Online Course

    EduCBA
    • Online
    • Self-paced
    It’s old news that social media is big. Facebook recently reported 1.5 billion active monthly users, and that’s nearly a fourth of the world! Almost all social media channels worth its salt has reported an increase in its total number of active users. Some social media channel …
    £149

  • SalesForce Administrator Practical Guide Online Courses

    EduCBA
    • Online
    • Self-paced
    • Certificate(s) included
    What is Salesforce? Salesforce is basically a SaaS (Software as a Service) where the users need to sign up for an account and start using the software for their business. It was initially developed as a Customer relationship Management product but it has improved a lot and g …
    £149

  • CompTIA A+ Certification (220-1101 & 220-1102) Online Bundle

    Learning 247
    24x7 Online Unlimited Access For 12 Months
    • 10 students
    • Online
    • 75 hours · Self-paced
    • Professional certification
    Great service
    Popular
    For anyone wanting to enter the IT world, the CompTIA A+ certification is a great start! The A+ by CompTIA is recognized as one of the top entry-level certifications in the industry . It provides you with a solid foundation in hardware, software and troubleshooting ski …
    £100

  • SIA Door Supervisor TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 42 students
    • Classroom
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a classroom-based training (there is a short online learning …
    £249.99

  • SIA Security Officer TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • Classroom
    • 2 days · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Course length: 1 day / 2 hrs Level 3 Emergency First Aid at Work – 1 Day (8.5 hours) / Highfield Accredited Certificate / Valid for …
    £239.99

  • Microsoft Excel Introduction (trainer led live online classes)

    MS Office Training Ltd
    Small groups - 1 to 4 max attendees for virtual classroom, max 8 attendees for closed company training
    • Classroom
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Great course and excellent trainer. Thanks Tracy Preston - Western Power Distribution Very helpful course. Would definitely take another o …
    £225

  • Microsoft Word Introduction (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify and work with basic Word 2013 tools and features Edit text in a Word document Modify the appearance of text in a Word document Organise data in tables and lists Insert special characters and graphic …
    £225

  • Microsoft Word Intermediate (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Customise tables and charts Customise formatting with styles and themes Modify pictures in a document Create customised graphic elements Insert content using Quick Parts Control text flow Use templates to au …
    £225

  • Microsoft Powerpoint Introduction (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the PowerPoint interface Create slides Format text on slides Add and modify graphical objects to a presentation Work with tables in a presentation Add charts to a presentation Prep …
    £225

  • Microsoft Powerpoint Advanced (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Modify the PowerPoint environment Using Master View in order to customise a design template Add and customize SmartArt graphics Add animations and change its effect options Add action buttons to control the …
    £225
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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