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Customer service courses

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  • Level 2 Certificate in Principles of Business Administration

    The Skills Network
    Develop your knowledge to successfully work in a business administration role
    • 7,719 enquiries
    • Online
    • 12 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...administrative services This unit will develop knowledge on a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service. Unit 2: Principles …
    Free

  • Digital Work Experience

    Reed Business School
    Real-life work experiences across 10 companies and 17 sectors as part of the 'Gateway to work' programme
    • 2,325 students
    • Online
    • 3.7 hours · Self-paced
    Great service
    Highly rated
    Popular
    Trending
    ...Money and Pensions Service - meet the CEO Your Brand and Marketing task for today Meet James Reed, CEO and Chairman of the Reed Group Meet Lily and Dan from the Group Customer Experience team QUIZ - What have you learnt about the Group Customer Team? Your Customer Experience tasks …
    Free

  • Xero, Quickbooks, Sage 50 Bookkeeping with Accounting and Finance for Tax, Payroll & VAT

    Janets
    52% OFF - Flash Sale | 4-in-1 | QLS Endorsed Training | Level 7 Advanced Diploma | FREE PDF Certificates | Tutor Support
    • 4,584 students
    • Online
    • 1 month · Self-paced
    • Certificate(s) included
    • 360 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...successful with the application. You will study the essentials of invoices, sales, bills, and purchases, as well as how to build up a Xero system from start to finish. You will also discover more about commodities, services, and bank accounts. Additionally, you will comprehend how to control …
    Save 52%
    £12 £25

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 675 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...following fields: Sales Representatives Retail Telemarketers Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer …
    Save 14%
    £12 £14

  • Food Hygiene Level 2

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD Approved | Free PDF + HARDCOPY Certificate | Free Retake Exam | Lifetime Access
    • 841 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    **Last Minute Sales: Get a Free Food Allergen Awareness Course as a Gift** Food Hygiene Level 2: CPD UK Accredited and IOH Endorsed Certificate (Updated 2024) The UK government has established strict laws and regulations to ensure the safety of food, and food businesses …
    Save 72%
    £12 £44

  • Get ready to work - From digital work experience to mock interviews

    Reed Business School
    The ultimate careers programme for students, graduates and job seekers
    • 162 students
    • Online
    • 7.9 hours · Self-paced
    Great service
    ...Experience Reed - Customer Experience - Digital Work Ex Task Introduction Quiz Money and Pensions Service - meet the CEO Brand and Marketing at Money and Pensions Service - meet the Marketing Campaign Introduction Meet your manager... Your task Money and Pensions Service - meet the CEO …
    Free

  • Data Analyst Diploma: Data Analytics & Visualisation with Python, Tableau, Power BI, & SQL

    Apex Learning
    12 in 1 Career Guided Programme| Python, Data Science, ML, Tableau, SQL Programming, Data Mining, Business Analysis...
    • 745 students
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Level 6 Module 01: Introduction to the Course Module 02: Project 1: Discount Mart (Sales and Profit Analytics) Module 03: Project 2: Green Destinations (HR Analytics) Module 04: Project 3: Superstore (Sales Agent Tracker) Module 05: Northwind Trade (Shipping Analytics) Module 06: Project …
    Save 61%
    £39 £100

  • Accounts Assistant Training Practical Training on Sage 50, QuickBooks and Xero

    KBM training
    Accounts Assistant Training
    • 1,915 enquiries
    • Online
    • 166 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Popular
    ...codes Maintaining sales ledgers of businesses Maintaining purchase ledgers of businesses Setting up customers’ accounts Processing customers invoices and credit notes Setting up suppliers accounts Processing suppliers invoices and credit notes Generating reports customer/supplier invoices …
    Save 50%
    £199 £398

  • Xero, QuickBooks and Sage 50 Payroll for Accounting & Bookkeeping

    Janets
    19% OFF - Flash Sale | 4 CPD Certified Courses | FREE PDF Certificates | FREE Exams | Tutor Support | Lifetime Access
    • 393 students
    • Online
    • 16 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Bookkeeping bundle, you will be able to: Find out how to input the opening balances. Understand how to enter customer invoices into the sales ledger. Comprehend how to record customer receipts accurately. Recognise small-change transactions. Discover how to complete the vat return. Know …
    Save 19%
    £21 £26

  • Bookkeeping and Payroll Training

    KBM training
    Bookkeeping and Payroll Practical Training with Free AAT level 2
    • 900 enquiries
    • Online
    • 80 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...and nominal codes Maintaining sales and purchase ledgers of organisation Setting up customers’ accounts Process customers invoices and credit notes Setting up suppliers accounts Processing suppliers invoices and credit notes Generating reports customer/supplier invoices, statements …
    Save 50%
    £122 £244

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 261 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    ...comprehensive, effective C ustomer Service, KYC, CDD & CRM course, you can pick any one of the following career paths: Sales and Customer Assistant Customer Service Manager Client Service Manager Customer Success Manager Customer Service Advisor CRM Manager KYC Analyst Module 10: Conveying …
    Save 7%
    £12 £12.99

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 268 enquiries
    • Classroom
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...how double entry is applied in accounting software and how to customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Identifying errors and performing error corrections Allocating cash payments and receipts Allocating bank payments …
    Save 33%
    £398 £600

  • Restaurant Hospitality Training

    METAVERSESKILLS
    Interactive Video Lessons | Free E-Certificate | Tutor Support | Lifetime Access | No Hidden Fees | CPD Accredited
    • 13 students
    • Online
    • 4 hours · Self-paced
    • Tutor support
    Great service
    Popular
    ...the knowledge and abilities necessary to provide outstanding customer service, create a welcoming atmosphere, and ensure a memorable dining experience for guests. Participants will learn about customer engagement, service etiquette, effective communication, problem-solving, and teamwork …
    £12

  • Advanced Diploma in UK Employment Law

    Lead Academy
    Level 7 Diploma| Free PDF Certificate |CPD UK & IPHM Accredited |Recognised Certificate |Video Training| Lifetime Access
    • 174 students
    • Online
    • 11.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...CPD is globally recognised by employers, professional organisations and academic institutions , thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies …
    Save 83%
    £12 £73

  • Business Management, Business Analysis & Business Performance Management Diploma

    NextGen Learning
    Level 7 QLS Endorsed Advanced Diploma + CPD Certified | Free PDF Certificate + Instant & Lifetime access
    • 462 students
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...enrol in this course. This course can guide you through pursuing the following career- CEO Department Head Business Manager People Manager Sales Manager Finance Manager HR Business Manager The average business manager salary in the United Kingdom is £43,521 per year or £22 …
    Save 14%
    £12 £14

  • Bookkeeping Training / Bookkeeping Course / Practical Bookkeeping

    KBM training
    Bookkeeping Training with Work Placement
    • 146 enquiries
    • Classroom
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 50%
    £244 £488

  • Cleaning: British Cleaning with Office & Housekeeping Diploma

    NextGen Learning
    Level 7 QLS Endorsed Diploma & CPD Accredited | 180 CPD Points | Free PDF Certificate | Instant & Lifetime Access
    • 105 students
    • Online
    • 2.9 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...Equipment Marketing, Advertising and Sales Expanding Your Business Food Kitchen and Commercial Kitchen Cleaning Running the Business with Quality Service Office Cleaning Dealing with Non-Routine Waste Planning and Starting a Cleaning Business Customer Satisfaction Bathrooms and Toilets …
    Save 14%
    £12 £14

  • Bookkeeping and Payroll Training with FREE AAT Level 2

    KBM training
    Bookkeeping training on Sage, Quickbooks and Xero
    • 685 enquiries
    • Online
    • 80 hours · Part-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    ...nominal codes Maintaining sales and purchase ledgers of the organisation Setting up customers’ accounts Process customer's invoices and credit notes Setting up suppliers' accounts Processing supplier's invoices and credit notes Generating reports customer/supplier invoices, and statements …
    Save 50%
    £122 £244

  • Level 5 Certificate in British Cleaning

    Training Express Ltd
    QLS and IoH Endorsed | CPD Certified | Free PDF & HARDCOPY Certificates + 1 FREE Course | Free Exam | Lifetime Access
    • 1,076 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Starting a Business and Planning for it Module 12 : Running the Business with Quality Service Module 13: Customer Satisfaction Module 14 : Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional …
    Save 52%
    £12 £25

  • Leadership Management & Supervision for Team Leader - Level 3 Diploma (CPD Certified)

    StudyHub
    QLS Endorsed | Guaranteed Success | *** Four Courses Bundle *** | Fee Exam | Lifetime Access
    • 169 students
    • Online
    • 25 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    ...Manager Department Manager Executive Manager General Manager Director of Operations Leadership Consultant Business Development Manager Human Resources Manager Sales Manager Customer Service Manager Quality Assurance Manager Training and Development Manager Change Management Specialist …
    Save 42%
    £12 £21

  • Business Administration Diploma Level 3

    Training Express Ltd
    Free PDF & HARDCOPY Certificate | CPD Accredited Course | Free Retake Exam | Lifetime Access
    • 351 students
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...- £28,000 Receptionist : £15,000 - £21,000 Customer Service Representative : £16,000 - £24,000 Data Entry Clerk: £15,000 - £20,000 Project Coordinator: £20,000 - £28,000 Sales Administrator: £17,000 - £25,000 …
    Save 4%
    £12 £12.50

  • Professional Barista : Brew an Amazing Cup of Coffee

    Compliance Central
    CPD Level 3 | FREE Baking & Cake Making Course | 2 Free PDF Certificates | Lifetime Access | Free Assessment
    • 76 students
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...production, recipes, and beverages Learn about milk pouring, foaming, and latte art Recognise the duties of a barista which include providing customer service This Barista course is particularly effective for- Coffee enthusiasts looking to deepen their knowledge and skills. Individuals …
    Save 93%
    £12 £199

  • Accounts Assistant Practical Training

    KBM training
    Accounts Assistant Training with Work Experience on Sage 50, Quickbooks, Xero and Payroll
    • 55 enquiries
    • Online
    • 166 hours · Self-paced
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    Popular
    ...customise the nominal ledger and nominal codes Setting up customers accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified

    School of Health Care
    Updated 2024 |**SUMMER SALE**| 6 Free Course + 7 PDF Certificate | Retake Exam | Lifetime Access | Expert Support
    • 113 students
    • Online
    • 56 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    ...Travel & Tourism Course 02: Customer Service Level 2 Course 03: CRM (Customer Relationship Management) Course 04: Hotel Management Course 05: Time Management Course 06: Hospitality Management Special Offers of this Travel Agent, Customer Service with Travel and Tourism course: …
    £12

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 176 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...accounting software Setting up sales, purchase, and nominal ledgers using Sage 50 Accounts Setting up suppliers' accounts and posting purchase invoices Setting up customers' accounts and posting sales invoices Entering supplier payments and customer receipts Performing petty cash …
    Save 33%
    £398 £600
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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