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Customer service Cpd courses in South West England

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  • Customer Relationship Management (CRM)

    Cambridge Open Academy
    CPD Accredited | Updated Module 2024 | FREE PDF Certificates + 1 FREE Course | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...fundamentals of customer relationship management (CRM). Develop strategies to strengthen customer relationships. Analyse data to improve customer service. Create and maintain customer databases. Handle customer complaints effectively. Gain insights into customer experience, customer retention …
    Save 14%
    £12 £14

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ...This Marketing Course has been designed to help you expand your knowledge and skills in the marketing of products/ services for the customer, industrial and service sector. You will gain an insight into the latest marketing trends and techniques, and will develop marketing skills …
    Save 20%
    £12 £15

  • Marketing : Personal Selling

    CPD Courses
    Module | Tutor Support & Exam included | 10 CPD Credits | Free COVID-19 Course & Letter of Completion
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Selling and Sales The course comes with easy to understand e-learning study materials. In the right hands, personal selling can be uniquely powerful and influential. Personal selling refers to the practice of using people - or the sales force - to sell products or services to customers …
    £12

  • PR : Media Relations

    CPD Courses
    PR : Media Relations | CPD Accredited | 10 CPD Points/Credits
    • 12 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...leaders Individuals looking to enhance their CVs Entrepreneurs planning to start their own business. Marketing, sales and customer service specialists PR, marketing and customer support staff PR professionals looking to maintain their CPD Public Relations Media Relations No prior …
    £12

  • PR : Public Relations Management and Organisation

    CPD Courses
    PR : Public Relations Management and Organisation | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...leaders Individuals looking to enhance their CVs Entrepreneurs planning to start their own business. Marketing, sales and customer service specialists PR, marketing and customer support staff PR professionals looking to maintain their CPD Public Relations Management and Organisation …
    £12

  • ChatGPT & AI Complete Guide: Learn Midjourney & 23 Ways to Make Money with AI

    Cambridge Open Academy
    CPD Accredited | Updated Module 2024 | FREE PDF Certificates + 1 FREE Course | Lifetime Access | Experts’ Crafted
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Google, and other platforms that drive traffic and sales with the power of ChatGPT. Build high-converting sales funnels: Unlock the secrets to building powerful marketing funnels using ChatGPT, from identifying your ideal customer to crafting irresistible copy. Go Beyond Text with …
    Save 11%
    £15.99 £18

  • Organising and Structuring a Business Plan

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...building a comprehensive marketing plan, gaining invaluable insights into customer behaviour and market trends. You'll also explore financing options and learn how to set the right price for your products or services. By the end of the course, you'll be equipped with the skills and knowledge …
    £18

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    ...of the customer; Module 8: Creating Effective Sales and Clearance Campaigns How visual merchandising plays an essential role in the performance of a sales campaign; How to use signs, to promote a sale, and the most effective words and phrases to use, in encouraging sales; How …
    £49

  • English Testing Masterclass

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...£35,000 - £75,000 per year Immigration Consultant: £25,000 - £50,000 per year Language Teacher: £20,000 - £40,000 per year Academic Writer/Editor: £22,000 - £45,000 per year Customer Service Representative: £18,000 - £30,000 per …
    £35

  • Trade Show Staff Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...and Don’ts behaviours during the show Acknowledge visitors and welcome them to the booth Engage potential customers and work towards a sale Wrap up the trade show and customer leads. Why is the online Trade Show Staff training essential? Are you tired of watching your competition …
    £19.99

  • Email Marketing Fundamentals for Beginning to Advance Level

    Training Centre
    Skill Oriented| CPD Certified|Updated | Instructor Course | Instant Access | e-Certificate | FREE Video Lessons
    • Online
    • 5.5 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    ...with email marketing? Surprise! The WEBSITE is the most critical component of great email marketing Before collecting emails, I chose a service provider that meets my needs To effectively collect emails, I need help testing different forms and pages What do you get in the website …
    £12

  • E-mail Marketing through Mailchimp

    EduGiant
    Updated | Skill Oriented | CPD Certified | Instant Access | e-Certificate | FREE Video Lessons | 24/7 support
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    ...Support Included Learn from industry experts Lifetime Access High-quality e-learning study materials Self-paced , no fixed schedules 24/7 customer support through email Available to students anywhere in the world Study in a user-friendly , advanced online learning platform Innovative …
    £12

  • Patient Customer Service & Hospital Front Desk Manager Training

    Skill Up
    CPD Accredited | FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...mysteries of Patient Customer Service , emerging as adept practitioners poised to make a positive impact in the lives of patients. This Patient Customer Service & Hospital Front Desk Manager Consists of the Following Title Course: Patient Customer Service Training Learning Outcomes: …
    Save 20%
    £12 £15

  • Prospecting and Lead Generation – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their sales strategy. Certificate duration: 2 years Entry requirements: …
    £19.99

  • Secrets of Body Language & Non-Verbal Communication

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    ...to £70K/year. Sales Representative - £20K to £40K/year. Customer Service Manager - £25K to £50K/year. Public Relations Specialist - £25K to £45K/year. Communication Specialist: £25K - £40K/year. Negotiation Consultant: £35K - £70K/year …
    Save 20%
    £12 £15

  • Telephone Etiquette - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Certification Service (CPDUK). Phone etiquette is a highly valuable tool to have in an employee’s skill-set. This Telephone Etiquette training course will help participants improve their phone skills, which will make them more confident, improve sales, and help gain new customers while …
    £19.99

  • Top 10 Sales Secrets - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful salesperson. With our online Top 10 Sales Secrets …
    £19.99

  • Telemarketing & TeleSales Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • New course!
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...gain customer commitment. Aspiring telemarketing executives. Sales professionals seeking improvement. Customer service representatives. Business development managers. Entrepreneurs enhancing their sales techniques. Telemarketing Executive Sales Consultant Customer Service Representative …
    £12

  • Improving Your Everday Communication Skills

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • New course!
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...build influence in personal and professional contexts. Marketing Executive Public Relations Officer Human Resources Specialist Sales Manager Customer Service Representative Event Coordinator Improving Your Everday Communication Skills Module 01: Effective Communication Module 02: Importance …
    £12

  • Social Media Marketing for Freelancers

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...entrepreneurship. Gain knowledge of social media marketing, sales, and business formation. Enhance emotional intelligence and problem-solving abilities. Understand the principles of marketing, accounting, and customer service. Comprehend business law and contracts relevant to freelancing …
    £15

  • Trade Show Staff Training – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...and Don’ts behaviours during the show Acknowledge visitors and welcome them to the booth Engage potential customers and work towards a sale Wrap up the trade show and customer leads. Why is the online Trade Show Staff training essential? Are you tired of watching your competition …
    £19.99

  • Ecommerce: Content Planning and Production

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...to price your products. In the third module, you will learn how to manage customer service. You will learn how to handle customer inquiries, resolve customer complaints, and provide excellent customer service. In the fourth module, you will learn how to manage inventory. You will learn …
    £15

  • Wedding Planner with Finance and Business Management

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Video Training
    • 325 students
    • Online
    • 150 hours · Self-paced
    • 150 CPD points
    Great service
    ...computers for accounting How does computerized accounting work? Module 12: Keeping Inventory And Tracking Sales Purpose of inventory Keeping up with inventory Keeping track of sales Balancing cash Module 13: Controlling And Managing Expenses How to control expenses Balancing your payroll …
    Save 39%
    £12 £19.99

  • Contact Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...employee of a contact centre. The key to having a great customer experience using a contact centre is in training. A well-trained contact centre can be the difference between gaining more customers and losing customers. Customers want a well-educated agent when they contact a business …
    £19.99

  • Customer Service – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...objectives of this customer service online course are: State what customer service means in relation to all your customers, both internal and external Recognize how your attitude affects customer service Identify your customers’ needs Use outstanding customer service to generate return …
    £19.99
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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