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Customer service Cpd courses in East Anglia

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  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 104 enquiries
    • Classroom - Ipswich
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    ...supplier invoices for goods and services, batch supplier invoices, error corrections, amending records. Module 4 – Create customer invoices, preview and print customer invoices, check on activity in customer accounts, update ledgers, generate customer letters, check communication history …
    £499

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 255 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers' accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 169 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...Sage 50, QuickBooks, Excel, Xero, and Sage Payroll. Accountancy Work Experience covers following areas Creating customers and suppliers accounts Processing customer and suppliers invoices Allocating payments and receipts of cash and bank Performing bank reconciliation Preparing …
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    £244 £488

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 79 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...offering 15-25% discounts on our structured training courses Accounting Work Experience covers following areas Creating customers and suppliers accounts Processing customer and suppliers invoices Allocating payments and receipts of cash and bank Performing bank reconciliation Preparing …
    Save 33%
    £398 £600

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 184 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...accounting software Setting up sales, purchase, and nominal ledgers using Sage 50 Accounts Setting up suppliers' accounts and posting purchase invoices Setting up customers' accounts and posting sales invoices Entering supplier payments and customer receipts Performing petty cash …
    Save 33%
    £398 £600

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 280 enquiries
    • Classroom - Luton, Bedfordshire
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...how double entry is applied in accounting software and how to customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Identifying errors and performing error corrections Allocating cash payments and receipts Allocating bank payments …
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    £398 £600

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    ...of the customer; Module 8: Creating Effective Sales and Clearance Campaigns How visual merchandising plays an essential role in the performance of a sales campaign; How to use signs, to promote a sale, and the most effective words and phrases to use, in encouraging sales; How …
    £49

  • Sage 50 / QuickBooks / Excel / Xero Training

    KBM training
    Work Experience with Qualified Accountants
    • 503 enquiries
    • Online
    • 80 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ...accounting software Setting up sales, purchase, and nominal ledgers using Sage 50 Accounts Setting up suppliers' accounts and posting purchase invoices Setting up customers' accounts and posting sales invoices Entering supplier payments and customer receipts Performing petty cash …
    Save 50%
    £244 £488

  • Trade Show Staff Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...and Don’ts behaviours during the show Acknowledge visitors and welcome them to the booth Engage potential customers and work towards a sale Wrap up the trade show and customer leads. Why is the online Trade Show Staff training essential? Are you tired of watching your competition …
    £19.99

  • Social Media Marketing Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...Marketing training course essential? Social media marketing is a powerful way for businesses of all sizes to reach prospects and customers. Your customers are already interacting with brands through social media, and if you’re not speaking directly to your audience through social platforms …
    £19.99

  • Call Center – Online Training Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...skills, which will make them more confident, improve sales, and help gain new customers while retaining current clientele. A more confident employee is also one that is happier, and happier employees will produce more satisfied customers. Call Center training will lower costs as it can …
    £19.99

  • Coaching Salespeople Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...accredited by the CPD Certification Service (CPDUK). Coaching is not just for athletes. More and more organisations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact …
    £19.99

  • Contact Center – Online Training Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...employee of a contact centre. The key to having a great customer experience using a contact centre is in training. A well-trained contact centre can be the difference between gaining more customers and losing customers. Customers want a well-educated agent when they contact a business …
    £19.99

  • Certificate in Customer Service - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    ...objectives of this customer service online course are: State what customer service means in relation to all your customers, both internal and external Recognize how your attitude affects customer service Identify your customers’ needs Use outstanding customer service to generate return …
    £19.99

  • Certificate in Customer Support - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Customer Support - Online Training Course & Certification – CPD Accredited - Train your Customer Support Team with E-Learning Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed …
    £19.99

  • Overcoming Sales Objections – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...CPD Certification Service (CPDUK) Overcoming Sales Objections – Online Course – CPD Accredited. Course aims Overcoming sales objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing …
    £19.99

  • Prospecting and Lead Generation – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their sales strategy. Certificate duration: 2 years Entry requirements: …
    £19.99

  • Telephone Etiquette Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...Certification Service (CPDUK). Phone etiquette is a highly valuable tool to have in an employee’s skill-set. This Telephone Etiquette training course will help participants improve their phone skills, which will make them more confident, improve sales, and help gain new customers while …
    £19.99

  • Top 10 Sales Secrets Training - Level - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful salesperson. With our online Top 10 Sales Secrets …
    £19.99

  • Call Centre Training – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...skills, which will make them more confident, improve sales, and help gain new customers while retaining current clientele. A more confident employee is also one that is happier, and happier employees will produce more satisfied customers. Call Centre Training will lower costs as it can …
    £19.99

  • Contact Centre Training - Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 16 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...employee of a contact centre. The key to having a great customer experience using a contact centre is in training. A well-trained contact centre can be the difference between gaining more customers and losing customers. Customers want a well-educated agent when they contact a business …
    £19.99

  • Finance Assistant / Accounts Assistant Practical Training

    KBM training
    Accounting and Finance
    • 247 enquiries
    • Online
    • 170 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Popular
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 50%
    £199 £398

  • Overcoming Sales Objections - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...objections and close the sale. Overcoming Sales Objections - Online Course - CPD Accredited. This online Overcoming Sales Objections training course is suitable for those who want to know how to deal with sales objectives. Overcoming Sales Objections - Online Course - CPD Accredited …
    £19.99

  • Prospecting and Lead Generation - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...will begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their sales strategy. Certificate duration: 2 years Entry requirements: …
    £19.99

  • Telephone Etiquette - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Certification Service (CPDUK). Phone etiquette is a highly valuable tool to have in an employee’s skill-set. This Telephone Etiquette training course will help participants improve their phone skills, which will make them more confident, improve sales, and help gain new customers while …
    £19.99

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 49 enquiries
    • Classroom - Barking, Essex
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ...codes Maintaining sales ledgers of businesses Maintaining purchase ledgers of businesses Setting up customers’ accounts Processing customers invoices and credit notes Setting up suppliers accounts Processing suppliers invoices and credit notes Generating reports customer/supplier invoices …
    Save 33%
    £398 £600

  • Bookkeeping Training / Bookkeeping Course / Practical Bookkeeping

    KBM training
    Bookkeeping Training with Work Placement
    • 162 enquiries
    • Classroom - Barking, Essex
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 50%
    £244 £488

  • Practical Accountancy Training with Guaranteed Work Experience- Sage 50 Practical Training

    KBM training
    Accountancy Bookkeeping Sage 50 QuickBooks Excel Xero
    • 351 enquiries
    • Classroom - Barking, Essex
    • 106 hours · Part-time
    • 8 CPD points
    • Tutor support
    Great service
    ...Account Assistant. Upon completion of Sage Practical Training you will have a good understanding of the financial process from Purchase and Sales Ledger to final trial balance. Training will be provided on a one to one basis under the supervision of qualified Accountants and you will …
    Save 45%
    £244 £448

  • Xero Training on real client files / Xero Course

    KBM training
    Xero Training
    • 27 enquiries
    • Classroom - Barking, Essex
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    Great service
    ...Training Module 1 - Adding Company Details Xero Training Module 2 - Adding Customers (Creating Contacts) Xero Training Module 3 - Editing Customer Accounts Xero Training Module 4 - Raising and Recording Sales/Customer Invoices Xero Training Module 5 - Adding Suppliers (Creating Contacts) …
    Save 33%
    £398 £600

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom - Barking, Essex
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    ...and how to customize the nominal ledger and nominal codes Setting up customers accounts and processing invoices Setting up suppliers accounts and processing invoices Generating reports on invoices due, customer/supplier invoice activity Performing error corrections Allocating payments …
    Save 33%
    £398 £600

  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 533 enquiries
    • Classroom - Barking, Essex
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 33%
    £398 £600

  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 126 enquiries
    • Classroom - Barking, Essex
    • 106 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    Save 50%
    £244 £488

  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom - North London
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    ...accounting system – R/508/6627 Set up a computerised accounting system Generate and use source documents Account for cash sales and sundry income Process customer receipts and refunds Process supplier payments and refunds Process payments through the bank current account Process petty …
    £650

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...their own daily approach. By the end of the Customer Service course you will be able to: Explain and understand what your customers expect from you as a service / product provider (the good and the bad) Clearly articulate what the customer experience ‘should be’ within your organisation …
    £354

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...create a genuine interest your service / product from your potential customer and identify the hook Know when to ask for the sale, and the appropriate closing technique Create a daily / weekly engagement plan best suited to your business and potential customers This Successful Selling …
    £390

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Skills and Sales techniques into a new level. You will be taught the key stages of how to Sell successfully and build lasting, long term relationships. This Sales Training course is designed to provide you with the essential Sales techniques and strategies to understand the sales process …
    £390

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...anything about sales will tell you that positive word-of-mouth advertising is the most powerful way of attracting new business. The clients that you have delivered exceptional value to are generally more than happy to spread the word about you and the products and/or services you sell …
    £516

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    ...do it their way. 14.45-15.45: Sales is everyone’s business in customer service. 15.45-16.45 Complaint handling strategies. How to get customer feedback that makes the difference. Finish. Now let’s do it! Action Plan. Advanced Customer Service for the Tourism, Leisure and Hospitality …
    £468

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    ...clients mind; sales techniques to use with each type of sale; defining features and benefits and using them with maximum impact) 11.00 to 11.30 Sales Advances (Defining sales advances, identifying some to use immediately, using them to measure progress on long lead time sales work, making …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    ...leads post the exhibition (Using A Prospect System Effectively. Delegates learn how to systematically keep in touch with both customers and potential customers.) 16:30 - 16:45 Summary & Action Plans Agreed …
    £516

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) Manchester Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) Nottingham Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) Birmingham Introduction to Sales - From …
    £960

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    ...telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls. This …
    £516
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Entrepreneurship. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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