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Customer service Cpd courses in South West England

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  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 32 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Popular
    ...Consultative Selling Customer Focused Selling The Sales Cycle Law of attraction Expectancy theory Setting Goals with SPIRIT Module 3 - Techniques for Maximum Sales The Key Account Management unit covers the following topics: Customer Service Up-Selling Cross-Selling …
    £12

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ...This Marketing Course has been designed to help you expand your knowledge and skills in the marketing of products/ services for the customer, industrial and service sector. You will gain an insight into the latest marketing trends and techniques, and will develop marketing skills …
    Save 20%
    £12 £15

  • Purchasing & Procurement

    CPD Courses
    Diploma QLS Level 5| *FREE PDF Certificate* |*100% Pass Rate* |110 CPD Points |*FREE Strategic Planning Course*
    • 455 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Performance Developing Performance Improvements Unit 9- Negotiation Techniques Handling Objections Closing the Sale The Changing Customer What the Customer Wants Negotiation Techniques Practicing Negotiation Phases of Negotiation Negotiation Made Easier High Impact Moments Unit 10- …
    £12

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    ...of the customer; Module 8: Creating Effective Sales and Clearance Campaigns How visual merchandising plays an essential role in the performance of a sales campaign; How to use signs, to promote a sale, and the most effective words and phrases to use, in encouraging sales; How …
    £49

  • Trade Show Staff Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...and Don’ts behaviours during the show Acknowledge visitors and welcome them to the booth Engage potential customers and work towards a sale Wrap up the trade show and customer leads. Why is the online Trade Show Staff training essential? Are you tired of watching your competition …
    £19.99

  • Social Media Marketing Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...Marketing training course essential? Social media marketing is a powerful way for businesses of all sizes to reach prospects and customers. Your customers are already interacting with brands through social media, and if you’re not speaking directly to your audience through social platforms …
    £19.99

  • Call Center – Online Training Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...skills, which will make them more confident, improve sales, and help gain new customers while retaining current clientele. A more confident employee is also one that is happier, and happier employees will produce more satisfied customers. Call Center training will lower costs as it can …
    £19.99

  • Coaching Salespeople Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...accredited by the CPD Certification Service (CPDUK). Coaching is not just for athletes. More and more organisations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact …
    £19.99

  • Contact Center – Online Training Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...employee of a contact centre. The key to having a great customer experience using a contact centre is in training. A well-trained contact centre can be the difference between gaining more customers and losing customers. Customers want a well-educated agent when they contact a business …
    £19.99

  • Certificate in Customer Service - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    ...objectives of this customer service online course are: State what customer service means in relation to all your customers, both internal and external Recognize how your attitude affects customer service Identify your customers’ needs Use outstanding customer service to generate return …
    £19.99

  • Certificate in Customer Support - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Customer Support - Online Training Course & Certification – CPD Accredited - Train your Customer Support Team with E-Learning Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed …
    £19.99

  • Overcoming Sales Objections – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...CPD Certification Service (CPDUK) Overcoming Sales Objections – Online Course – CPD Accredited. Course aims Overcoming sales objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing …
    £19.99

  • Prospecting and Lead Generation – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their sales strategy. Certificate duration: 2 years Entry requirements: …
    £19.99

  • Telephone Etiquette Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...Certification Service (CPDUK). Phone etiquette is a highly valuable tool to have in an employee’s skill-set. This Telephone Etiquette training course will help participants improve their phone skills, which will make them more confident, improve sales, and help gain new customers while …
    £19.99

  • Top 10 Sales Secrets Training - Level - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful salesperson. With our online Top 10 Sales Secrets …
    £19.99

  • Call Centre Training – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...skills, which will make them more confident, improve sales, and help gain new customers while retaining current clientele. A more confident employee is also one that is happier, and happier employees will produce more satisfied customers. Call Centre Training will lower costs as it can …
    £19.99

  • Contact Centre Training - Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 15 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...employee of a contact centre. The key to having a great customer experience using a contact centre is in training. A well-trained contact centre can be the difference between gaining more customers and losing customers. Customers want a well-educated agent when they contact a business …
    £19.99

  • Overcoming Sales Objections - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...objections and close the sale. Overcoming Sales Objections - Online Course - CPD Accredited. This online Overcoming Sales Objections training course is suitable for those who want to know how to deal with sales objectives. Overcoming Sales Objections - Online Course - CPD Accredited …
    £19.99

  • Prospecting and Lead Generation - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...will begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their sales strategy. Certificate duration: 2 years Entry requirements: …
    £19.99

  • Telephone Etiquette - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Certification Service (CPDUK). Phone etiquette is a highly valuable tool to have in an employee’s skill-set. This Telephone Etiquette training course will help participants improve their phone skills, which will make them more confident, improve sales, and help gain new customers while …
    £19.99

  • Top 10 Sales Secrets - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful salesperson. With our online Top 10 Sales Secrets …
    £19.99

  • Hotel Management Diploma

    CPD Courses
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 228 CPD Points | +2 FREE Courses [15,000+ Enrolled Students]
    • 313 students
    • Online
    • 10.5 hours · Self-paced
    • 228 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...Self-Completion Questionnaires Measuring Customer Loyalty Unit 15 - Importance of Effective Communication This Hotel Management unit covers the following topics: Developing a Communication Strategy Communicating Service to External Customers Training Material Unit 16 - Quality …
    Save 60%
    £12 £30

  • Trade Show Staff Training – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...and Don’ts behaviours during the show Acknowledge visitors and welcome them to the booth Engage potential customers and work towards a sale Wrap up the trade show and customer leads. Why is the online Trade Show Staff training essential? Are you tired of watching your competition …
    £19.99

  • Beauty Technician with Business Management and Accounting

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 107 students
    • Online
    • 150 hours · Self-paced
    • 150 CPD points
    Great service
    Highly rated
    ...in demand. To take your new skills to the next level, you need to know how to run a business, keep the accounts straight and how to get customers. You will get a solid foundation of excellent skills in this course packed with 150 hours of expert content. The first half - written by …
    Save 36%
    £12 £19

  • Wedding Planner with Finance and Business Management

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Video Training
    • 325 students
    • Online
    • 150 hours · Self-paced
    • 150 CPD points
    Great service
    ...computers for accounting How does computerized accounting work? Module 12: Keeping Inventory And Tracking Sales Purpose of inventory Keeping up with inventory Keeping track of sales Balancing cash Module 13: Controlling And Managing Expenses How to control expenses Balancing your payroll …
    Save 39%
    £12 £19.99
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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