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Customer service Cpd courses in South West England

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  • Customer Relationship Management (CRM)

    Cambridge Open Academy
    CPD Accredited | Updated Module 2024 | FREE PDF Certificates + 1 FREE Course | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...fundamentals of customer relationship management (CRM). Develop strategies to strengthen customer relationships. Analyse data to improve customer service. Create and maintain customer databases. Handle customer complaints effectively. Gain insights into customer experience, customer retention …
    Save 14%
    £12 £14

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ...This Marketing Course has been designed to help you expand your knowledge and skills in the marketing of products/ services for the customer, industrial and service sector. You will gain an insight into the latest marketing trends and techniques, and will develop marketing skills …
    Save 20%
    £12 £15

  • Email Marketing Fundamentals for Beginning to Advance Level

    Training Centre
    Skill Oriented| CPD Certified|Updated | Instructor Course | Instant Access | e-Certificate | FREE Video Lessons
    • Online
    • 5.5 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    ...with email marketing? Surprise! The WEBSITE is the most critical component of great email marketing Before collecting emails, I chose a service provider that meets my needs To effectively collect emails, I need help testing different forms and pages What do you get in the website …
    £12

  • E-mail Marketing through Mailchimp

    EduGiant
    Updated | Skill Oriented | CPD Certified | Instant Access | e-Certificate | FREE Video Lessons | 24/7 support
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    ...Support Included Learn from industry experts Lifetime Access High-quality e-learning study materials Self-paced , no fixed schedules 24/7 customer support through email Available to students anywhere in the world Study in a user-friendly , advanced online learning platform Innovative …
    £12

  • Patient Customer Service & Hospital Front Desk Manager Training

    Skill Up
    CPD Accredited | FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...mysteries of Patient Customer Service , emerging as adept practitioners poised to make a positive impact in the lives of patients. This Patient Customer Service & Hospital Front Desk Manager Consists of the Following Title Course: Patient Customer Service Training Learning Outcomes: …
    Save 20%
    £12 £15

  • Secrets of Body Language & Non-Verbal Communication

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    ...to £70K/year. Sales Representative - £20K to £40K/year. Customer Service Manager - £25K to £50K/year. Public Relations Specialist - £25K to £45K/year. Communication Specialist: £25K - £40K/year. Negotiation Consultant: £35K - £70K/year …
    Save 20%
    £12 £15

  • Telemarketing & TeleSales Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • New course!
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...gain customer commitment. Aspiring telemarketing executives. Sales professionals seeking improvement. Customer service representatives. Business development managers. Entrepreneurs enhancing their sales techniques. Telemarketing Executive Sales Consultant Customer Service Representative …
    £12

  • Improving Your Everday Communication Skills

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • New course!
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...build influence in personal and professional contexts. Marketing Executive Public Relations Officer Human Resources Specialist Sales Manager Customer Service Representative Event Coordinator Improving Your Everday Communication Skills Module 01: Effective Communication Module 02: Importance …
    £12

  • Wedding Planner with Finance and Business Management

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Video Training
    • 325 students
    • Online
    • 150 hours · Self-paced
    • 150 CPD points
    Great service
    ...computers for accounting How does computerized accounting work? Module 12: Keeping Inventory And Tracking Sales Purpose of inventory Keeping up with inventory Keeping track of sales Balancing cash Module 13: Controlling And Managing Expenses How to control expenses Balancing your payroll …
    Save 39%
    £12 £19.99

  • Retail Management Advanced Diploma

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Credits | Free Internet Marketing Course
    • 342 students
    • Online
    • 450 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Dealing with difficult customers This Retail Management unit covers the following key topics: Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment …
    Save 63%
    £12 £33

  • Business Retail and Supply Chain Management

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • New course!
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Module 09: Selling in Multiple Channels Module 10: The Sales Process and Dealing with Customers at the Checkout Module 11: Taking Trends and Targeting Customers Effectively Module 12: The Importance of Communicating with Customers Module 13: Retail Buying and Merchandising Module 14: …
    £12

  • Sales Management course

    Skill Up
    Diploma in Sales Management with Study materials, 24/7 tutor support and Quiz based exam
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...designed to supercharge your sales performance, equipping you to achieve impressive profits. Course Curriculum : Sales Skills Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage …
    Save 20%
    £12 £15

  • English Basic Improvement

    Cambridge Open Academy
    CPD Accredited | Updated 2024 | FREE PDF Certificates | Lifetime Access | Experts’ Crafted
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...000 per year Administrative Assistant: £18,000 - £30,000 per year Customer Service Representative: £18,000 - £28,000 per year Data Entry Clerk: £16,000 - £25,000 per year Sales Representative: £20,000 - £35,000 per year Public Relations Assistant: …
    Save 14%
    £12 £14

  • Coordinating Operations in Food and Beverage Management

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...foundation in Food and Beverage Service Gain valuable insights into the operations of Food and Beverage Management Understand the nuances of menu setting and its impact on customer satisfaction Develop effective sales strategies to enhance customer experience Learn the art of efficient …
    £12

  • Party Planner Course

    Eventtrix
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 354 students
    • Online
    • 50 hours · Self-paced
    • 50 CPD points
    Great service
    ...Vendors Effectively Module 10 : Maintaining Your Brand 10.1 Why is Reputation so Important? 10.2 Sticking to Your Mission Statement 10.3 Customer Service and Relations 10.4 The Importance of Communication 10.5 How a Happy Client Helps Your Business Module 11 : Finding Success in Business …
    Save 89%
    £12 £119

  • Key Concepts in KYC and AML for Financial Services Professionals

    Skill Up
    CPD Accredited | Updated Lesson Plan | 10 CPD Points | Lifetime Access | Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...of financial services, understanding the fundamentals of Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance is crucial for professionals seeking to excel in their careers. Our comprehensive course, "Key Concepts in KYC and AML for Financial Services Professionals …
    Save 20%
    £12 £15

  • Menu Setting in Food and Beverage Service for Food and Beverage Manager

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Food and Beverage Manager: Module 01: Introduction to Food and Beverage Service Module 02: Operations in Food and Beverage Management Module 03: Menu Setting in Food and Beverage Service Module 04: Sales, Customers and Staff Module 05: Event Management Module 06: Responsibilities of …
    Save 20%
    £12 £15

  • Store Cashier Training

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...handle inquiries like a pro, and leave customers with a smile. Discover the secrets of visual merchandising, creating an inviting shopping environment that boosts sales. Delve into the fascinating world of retail psychology, influencing customer behaviour for success. Master the art …
    Save 14%
    £12 £14

  • Principles of Marketing Made Easy for Freelancers

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...relationships and boost customer satisfaction, fostering long-term success in your Freelancer journey. Harness the power of social media marketing to expand your freelance business reach exponentially, ensuring a wider audience for your services. Become a master of sales and negotiations …
    £12

  • Beauty Technician with Business Management and Accounting

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 107 students
    • Online
    • 150 hours · Self-paced
    • 150 CPD points
    Great service
    Highly rated
    ...in demand. To take your new skills to the next level, you need to know how to run a business, keep the accounts straight and how to get customers. You will get a solid foundation of excellent skills in this course packed with 150 hours of expert content. The first half - written by …
    Save 36%
    £12 £19

  • Hotel and Catering Management

    International Open Academy
    CPD UK Certified | ICOES International Accreditation | 50 CPD Points | FREE 1-month membership to 300+ courses
    • 164 students
    • Online
    • 50 hours · Self-paced
    • 50 CPD points
    Great service
    Highly rated
    ...health Laundry services Accommodating guests Module 9: Accounting Keeping proper records Balancing the book Cost analysis Calculating loss and gain Analysing and maximizing profit Module 10: Sales & Marketing Customer satisfaction Attracting and keeping customers Understanding …
    Save 7%
    £12 £12.99

  • Hospitality and Hotel Management (Online) - Level 7

    Oxford Home Study College
    Advanced QLS Level 7 Diploma |*FREE PDF Certificate*| 228 CPD Points| +3 FREE Courses [45,000+ Enrolled Students]
    • 17 students
    • Online
    • 10.7 hours · Self-paced
    • Certificate(s) included
    • 190 CPD points
    • Tutor support
    Great service
    ...Self-Completion Questionnaires Measuring Customer Loyalty Unit 15 - Importance of Effective Communication This Hotel Management unit covers the following topics: Developing a Communication Strategy Communicating Service to External Customers Training Material Unit 16 - Quality …
    £12

  • Retail : Retail Course

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Points | *Free Marketing Course*
    • 43 students
    • Online
    • 450 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    ...Dealing with difficult customers This Retail Management module covers the following key topics: Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment …
    £12

  • Active Listening Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • New course!
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...dynamics. Customer service representatives building client rapport. Educators fostering better student interactions. Individuals wanting to improve personal relationships. Customer Service Representative Human Resources Specialist Team Leader Educator Counsellor Sales Associate …
    £12

  • Introduction to Body Language and Facial Expression

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • New course!
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...in various social contexts. Implement strategies for enhancing nonverbal communication skills consistently. Professionals in customer service and sales roles. Individuals in leadership and management positions. Students and graduates seeking to improve interview skills. Anyone interested …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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