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Customer service Cpd courses in Newmill End

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  • Customer Service Representative Advanced Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • CRM, PR & Phone-Based Customer Service

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Are you intrigued by the evolving landscape of corporate social responsibility (CSR) and business law? Do you aspire to be a changemaker in the realm of social work and legal ethics? Our comprehensive bundle course comprising CSR, Business Law, and Social Work Studies offers an …
    £250

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 253 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    The Assistant Accountant training program is designed to equip you with the skills that you need to secure a job as an Assistant Accountant . Upon completion, you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance. Y …
    £398

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 77 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accounting but finding it hard due to lack of Accounting Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand …
    Save 33%
    £398 £600

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 170 enquiries
    • Classroom - Luton, Bedfordshire
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting softw …
    Save 33%
    £398 £600

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 253 enquiries
    • Classroom - Luton, Bedfordshire
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Visual Merchandising Diploma - CPD Certified Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core values and ideals. This course will pr …
    £299

  • Dealing with Challenging People / Situations - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £395

  • Consistently Delivering Exceptional Service - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £395

  • Exceptional Service Skills for Technical People / Support

    Hamilton Mercer
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £395

  • Professional Receptionist Skills

    Hamilton Mercer
    • 51 enquiries
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £395

  • Professional Telephone Skills

    Hamilton Mercer
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £395

  • Digital Marketing 2-Day Fast Track Course (Online)

    Business Consort – Digital & Social Media Academy
    Certified course with study materials, tutor support
    • 168 enquiries
    • Online
    • 2 days · Part-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    The Fast Track Academy is a 2-Day Workshop hosted LIVE Online Aimed at helping marketers, business owners, professionals and entrepreneurs to master the world of online marketing and social media. Covers all aspects of marketing required in today’s business world; MAINTENANCE MA …
    Enquire for pricing

  • Call Centre Training Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    Classroom based onsite course with study materials, tutor support and certificate included.
    • Online
    • 3 hours · Full-time
    • Certificate(s) included
    • 21 CPD points
    Great service
    Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to …
    £395

  • Business Management, Business Law & Business Analysis Diploma

    Janets
    6 Courses Bundle on Business | FREE PDF Certificates | FREE QLS Endorsed Certificates | Lifetime Access | Tutor Support
    • 205 students
    • Online
    • 1000 hours · Self-paced
    • Certificate(s) included
    • 420 CPD points
    • Tutor support
    Great service
    Are you looking forward to the Business Management, Business Law & Business Analysis training, the most demanding skills, for the current year and beyond? If so, you are in the ideal location. Let's investigate! Business Management, Business Law & Business Analysis is an …
    £299

  • Practical Accountancy Training on Sage 50 QuickBooks and Excel

    KBM training
    with Qualified Accountants
    • 36 enquiries
    • Online
    • 170 hours · Self-paced
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high-quality Practical Accountancy Training in partnership with KBM Chartered Certified Accountants. You will gain hands-on practical training on various software such as Sage, QuickBooks, Excel, Xero, and Payroll with Work Experience Refe …
    £398

  • AAT Level 3 Diploma in Accounting with Practical Training

    KBM training
    Sage/QuickBooks/ Xero/ Payroll
    • 70 enquiries
    • Online
    • 8 months · Part-time
    • Regulated qualification
    • 20 CPD points
    • Tutor support
    Great service
    Accounting | The AAT Level 3 Diploma in Accounting enables candidates to work competently in the accountancy sector and the opportunity to progress their studies in the AAT Level 4 Diploma in Accounting. KBM Training and Recruitment with the collaboration of KBM Chartered Cert …
    from £255

  • Event Management, Tourism Management with Level 5 Hospitality Management

    One Education
    Free 5 QLS Endorsed Certificate | 5 Courses Combo | 150 CPD points | Instant access & support
    • 12 students
    • Online
    • 393 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Launch your travel and tourism or hospitality career to new heights with a comprehensive program designed to equip you with the knowledge and skills required for leadership positions. This advanced diploma combines a core qualification in Hospitality Management (Level 5) with end …
    £250

  • Foundations in Food Safety - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • 3 CPD points
    • Tutor support
    Great service
    Food Safety Level 1 Certification Understanding food safety is vital for both employers and employees in the catering industry to ensure a successful, law-abiding and safe business! This course provides a comprehensive insight into every aspect of food safety, how to ensure …
    £299

  • SEO for Business Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 11 students
    • Online
    • Self-paced
    • 3 CPD points
    • Tutor support
    Great service
    SEO for Business Certificate Search Engine Optimisation or SEO involves optimising your website, so that it can be better found and ranked in search engines. With so many businesses and brands fighting to be at the top of Google and other search engines, it’s important to u …
    £299

  • Handling Objections & Overcoming Barriers to Sales Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    Handling Objections & Overcoming Barriers to Sales Certificate Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to th …
    £299

  • Reddit Marketing Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    Reddit Marketing Certificate Reddit is extremely important for your marketing strategy and can help drive traffic to your business. Ranked sixth globally in terms of monthly visitors (according to Wikipedia – February 2018), Reddit’s popularity and demographic establish it as …
    £299

  • How Retargeting Works Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • 3 CPD points
    • Tutor support
    Great service
    How Retargeting Works Certificate Have you ever browsed an online store, only to have the products you viewed follow you from website to website? This is how retargeting works, and it is an excellent way to convert web browsers to consumers. Retargeting ensures that your br …
    £299

  • Meeting and Greeting Customers Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    Meeting and Greeting Customers Certificate Customers form an opinion of a business within a few seconds. Creating a positive first impression is pivotal to a company’s success. Even if a business sells exceptional products and services, they are unlikely to establish a good r …
    £299

  • Gaining Customer Testimonials Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • 3 CPD points
    • Tutor support
    Great service
    Gaining Customer Testimonials Certificate Customer testimonials are an effective way in which to inspire trust in prospective clients, overcome doubts that they may have regarding your product or service and improve your company’s reputation. However, obtaining strong testi …
    £299

  • Connecting with Customers Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • 3 CPD points
    • Tutor support
    Great service
    Connecting with Customers Connecting with customers is one of the most vital elements to the success of any business. You can have the greatest product or service available, but without communicating and connecting effectively with the market, it doesn’t mean much. This cou …
    £299

  • Food Safety Cross Contamination Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • 3 CPD points
    • Tutor support
    Great service
    Food Safety Cross Contamination Certificate According to the Food Standards Agency (FSA), there are over 500,000 cases of food poisoning in the UK every year. Not only are these illnesses unpleasant, they can also be fatal in a minority of cases. Cross-contamination is a co …
    £299

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 49 enquiries
    • Classroom - London
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    QuickBooks Training: You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, or software knowledge such as Sage 50, Sage Payroll, QuickBooks, Excel, and Xero, finding a job will be very difficult. We are also a recruitment fi …
    Save 33%
    £398 £600

  • Xero Training on real client files / Xero Course

    KBM training
    Xero Training
    • 26 enquiries
    • Classroom - London
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    Great service
    Xero is the most in-demand accounting software for small to medium-size businesses. It is designed to assist a business in dealing with cash flow, billing, invoicing and submitting data. At KBM Training and Recruitment, we provide Xero training on real company files under the …
    Save 33%
    £398 £600

  • Account Management Training

    KBM training
    Training on real company files
    • 59 enquiries
    • Classroom - London
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Account Management training suitable for accounting professionals. Candidates will gain hands on practical training on various software such as Sage, QuickBooks, Excel Etc We have carefully designed our training programs inline w …
    Save 33%
    £398 £600

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom - London
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    Accounting | Practical Accounting Training on Sage 50 / QuickBooks / Excel and Xero You can combine Practical Accounting Training with the following AAT Level 2 Certificate in Accounting AAT Level 3 Diploma in Accounting AAT Level 4 Diploma in Accounting Practical Accounting Trai …
    Save 33%
    £398 £600

  • AAT Level 3 Diploma in Accounting with Sage, QuickBooks or Xero Certification

    KBM training
    AAT level 2 Bookkeeping
    • 260 enquiries
    • Classroom - London
    • 6 months · Part-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    AAT Level 3 Diploma in Accounting / AAT Level 3 / aat level 3 AAT Level 3 Diploma in Accounting is the intermediate level of the AAT Accounting Qualification. It offers technical training in accounting and its main purpose is to provide students with specialist knowledge and skil …
    from £355

  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 156 enquiries
    • Classroom - London
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    AAT Level 3 Diploma in Accounting With Practical Accountancy Training gives successful students the skills and knowledge to work competently in the accountancy sector and the opportunity to progress their studies towards AAT Level 4 Diploma in Accounting. This unique combinati …
    from £355

  • AAT Level 4 Professional Diploma in Accounting with Work Placement

    KBM training
    AAT Level 4 Professional Diploma in Accounting
    • 188 enquiries
    • Classroom - London
    • 6 months · Part-time
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training is delighted to introduce a unique AAT Level 4 Professional Diploma in Accounting with Practical Accountancy Training . This program is designed to equip the candidates with all theoretical and practical skills to get into the Job straight after completing the progr …
    from £355

  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 526 enquiries
    • Classroom - London
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    Accounts Assistant training program is designed to equip you with the skills that you need to secure job as an Accounts Assistant . Upon completion you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance including ban …
    Save 33%
    £398 £600

  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 101 enquiries
    • Classroom - Central London
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    Gain the knowledge and confidence to record and carry out bookkeeping processes using Sage 50 Accounts in the workplace. Newly updated content for Making Tax Digital. Getting to grips with the latest version of Sage will help you impress potential employers and you’ll gain …
    £499

  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Central London
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    This course will teach you how to utilise Microsoft Access to its full potential, enabling you to design, manage and use this popular database software in a professional context.
    £479

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    £495

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495

  • Professional Receptionist

    Hamilton Mercer
    • 26 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This 1 day ‘Successful Selling Over the Phone’ course is aimed to help attendees who are responsible for contacting potential new customers / or receiving calls, and closing the sale. This Successful Selling Over The Phone course will help you to understand the importance of esta …
    £390

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you struggling to consistently hit your sales targets? Are you looking to build more productive relationships with your customers? Would you like to increase your conversion rate? Would you like to learn how to "close" the deal more effectively? This highly intensive one-day …
    £390
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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