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Customer service courses in North West England

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  • Level 2 Certificate in Principles of Customer Service - CPD Certified

    Learndrive
    Training Duration: 94 Minutes + MCQ Based Assessment + PDF Certificate: Free + Lifetime Access + Retake: Unlimited
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The term Customer Service refers to communication between the seller and purchaser of a product. Customer support agents facilitate the entire process. Customers' perceptions of a business are heavily influenced by interactions with its employees. For someone to succeed in Custom …
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    £12 £12.99
  • Customer Service Training

    Prime Course
    CDP & UKRLP Certified |* Free Instant Certificate *|* Instant Access *| Lifetime Access | 24/7 Tutor Support
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Training Welcome to Customer Service Training, a comprehensive online course designed to provide you with a deep understanding of Customer Service Training. Throughout this engaging Customer Service Training course, you will explore key concepts, gain practical s …
    £12
  • Customer Service and Communication Skills - CPD Accredited

    Training Edge
    CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    *** EVERYTHING YOU NEED—ON A BUDGET **** Customer Service and Communication Skills ***** FREE PDF Certificate ***** ------------ 2 Courses + 2 PDF PDF Certificate------------- Get instant access to your Customer Service and Communication Skills course. Study online, track your pr …
    £12
  • Customer Service Diploma Level 3

    Learning Point
    CPD Certified | Free PDF Certificate | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Diploma Level 3 If you want to get in-depth knowledge of the Customer Service Diploma Level 3 industry and help others as well as yourself, enroll in our thorough Customer Service Diploma Level 3 course from Learning Point. >> Instantly certificate downl …
    £12
  • Level 2 Certificate in Principles of Customer Service - CPD Certified

    Empower UK Employment Training
    100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access | 04 Courses Bundle
    • Online
    • 4.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 2 Certificate in Principles of Customer Service - CPD Certified Advance your career with our Level 2 Certificate in Customer Service, designed to enhance your service skills and improve customer interactions. From foundational customer service principles to advanced communi …
    £15
  • Customer Service Diploma Level 2

    Online Training Academy
    CPD Accredited ! Free Certification | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • 27 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Level 2 Certificate in Customer Service (CPD) Updated 2025 *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they int …
    £12
  • Customer Service Diploma

    Learning Point
    CPD Certified | Free PDF Certificate | Lifetime Access | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Diploma Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Customer Service Diploma course. >>>{ Certificat …
    £12
  • Diploma in Customer Service

    Learning Point
    CPD Certified | Free PDF Certificate | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Diploma in Customer Service Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Diploma in Customer Service course. >>>{ Certi …
    £12
  • Diploma in Customer Service - Level 5 CPD Certified

    Skills Boost
    CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 7.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Diploma in Customer Service [2024 Updated Course] 14 Day Money Back Guarantee Bundle Course with this Diploma in Customer Service Course Course 01 : Diploma in Customer Service Course 02 : Level 3 Business Administration Course 03 : Risk Management Do you seek to learn new things …
    £12
  • Level 6 Diploma Customer Service

    Study Hunt
    CPD Accredited | Free PDF Certificate | New & Update | Lifetime Access | Step- by-step Guide | Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Level 6 Diploma Customer Service This Level 6 Diploma Customer Service course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Level 6 Diploma Customer Service course offers a wealth of information on …
    £12
  • Complaints Handling for Customer Care (Customer Service)

    Skills Boost
    CPD Accredited | Free PDF Certificate | 100% Pass Rate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Complaints Handling for Customer Care (Customer Service) [2024 Updated Course] 14 Day Money Back Guarantee Do you seek to learn new things on a constant basis in order to expand your knowledge and abilities? You can then try out this Complaints Handling for Customer Care (Custome …
    £12
  • Advanced Customer Service

    Wisdom Learning Limited
    UKRLP & CPD approved provider | UP to Date | Easy Refund | Free e-Certificate | Instant Access | Tutor Support |
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Advanced Customer Service The Advanced Customer Service Course is designed to elevate customer service professionals' skills from foundational to expert-level, focusing on complex customer needs, advanced communication techniques, and proactive service strategies. Tailored to the …
    £12
  • Customer Service Manager Level 3 Advanced Diploma

    Prime Course
    CDP & UKRLP Certified |* Free Instant Certificate *|* Instant Access *| Lifetime Access | 24/7 Tutor Support
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Manager Level 3 Advanced Diploma Welcome to Customer Service Manager Level 3 Advanced Diploma, a comprehensive online course designed to provide you with a deep understanding of Customer Service Manager Level 3 Advanced Diploma. Throughout this engaging Customer …
    £12
  • Customer Service Diploma - Level 2

    Study Hunt
    CPD Certified | Free Certificate from REED | Instantly Access, Result & Certificate | 24*7 Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Diploma Level 2 This Customer Service Diploma Level 2 course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Customer Service Diploma Level 2 course offers a wealth of information on …
    £12
  • Customer Service Management Level 3 Advanced Diploma

    Course Line On Demand
    Update on 2024 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access | 24/7 Student Support.
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Customer Service Management Level 3 Advanced Diploma, a comprehensive and engaging course designed to provide you with in-depth knowledge and practical skills in Customer Service Management. Throughout this course, we will explore various aspects of Customer Service Ma …
    £12
  • Diploma in Customer Service & Anger Management

    Training Edge
    CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 5.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Diploma in Customer Service & Anger Management ************************************ FREE instant PDF Certificate CPD Accredited Course ************************************ ***** FREE PDF Certificate ***** Get instant access to your Diploma in Customer Service & Anger Mana …
    £12
  • Certificate in Customer Service with Negotiation & Communication Skills - CPD Certified

    Skill Arts
    03 Premium Courses | CPDQE Accredited | Dual Certificates | Lifetime Access | Easy Refund
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Why Study This Certificate in Customer Service with Negotiation & Communication Skills - CPD Certified? Elevate your career with our CPD Certified Certificate in Customer Service, enhancing your negotiation and communication skills. Gain comprehensive training in Customer Ser …
    £14.50
  • Customer Service Diploma Level 2

    Study Hunt
    CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Are you an aspiring candidate looking to maximise your knowledge and skills in the relevant field? Then, this Customer Service Diploma Level 2 course is developed for you. An expert from the relevant industry prepared this Customer Service Diploma Level 2 course to give you a p …
    £12
  • Level 2 Diploma in Customer Service

    Study Hunt
    Special Discount > Free PDF Certificate > Instant Access > 100% Pass Rate> Developed by Professional> 24/7 Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Are you an aspiring candidate looking to maximise your knowledge and skills in the relevant field? Then, this Level 2 Diploma in Customer Service course is developed for you. An expert from the relevant industry prepared this Level 2 Diploma in Customer Service course to give you …
    £12
  • Retail Customer Service - Level 3

    Study Hunt
    CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Are you an aspiring candidate looking to maximise your knowledge and skills in the relevant field? Then, this Retail Customer Service - Level 3 course is developed for you. An expert from the relevant industry prepared this Retail Customer Service - Level 3 course to give you a p …
    £12
  • Level 2 Certificate in Customer Service

    Skills Boost
    CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | Money Back Guarantee | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 7.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 2 Certificate in Customer Service [2024 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 2 Certificate in Customer Service course Course 01 : Level 2 Certificate in Customer Service Course 02 : Retail Management Course Course 03 : HR Management Cou …
    £12
  • Customer Service Complete Guide

    Course Line
    Updated study materials |* Free Certificate *|* Designed by Industry Experts *| Instant Access | 24/7 Support
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Do you want to start a career in the Customer Service sector or learn more about it? This Customer Service course is designed by industry experts so that it assists you to have a better understanding of Customer Service. This Customer Service training has …
    £12
  • Level 2 & 3 Customer Service Diploma - CPD Accredited

    Study Hunt
    CPD Accredited | Free PDF Certificate | New & Update | Lifetime Access | Step- by-step Guide | Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Level 2 & 3 Customer Service Diploma Are you an enthusiastic learner looking to maximise opportunities in Level 2 & 3 Customer Service Diploma? In this regard you must check out this Level 2 & 3 Customer Service Diploma course. If you are planning to strengthen your u …
    £12
  • Customer Service Diploma (Level 2 & 3) - CPD Certified

    Skills Boost
    Special Offer | Free PDF Certificate | Lifetime Access | 100% Pass Rate | 24/7 Tutor Support | Money Back Guarantee
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Diploma (Level 2 & 3) [2024 Updated Course] 14 Day Money Back Guarantee Do you seek to learn new things on a constant basis in order to expand your knowledge and abilities? You can then try out this Customer Service Diploma (Level 2 & 3) course. Enrol in …
    £12
  • Problem Solving & Customer Service Specialist

    Tyne Academy
    Video & PDF Combined Course | Free PDF Certificate Included | 24/7 Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Are you looking to learn the skills you need to succeed in Problem Solving & Customer Service Specialist ? If so, then our Problem Solving & Customer Service Specialist course is for you! We offer comprehensive Problem Solving & Customer Service Specialist training th …
    £12
  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Central London
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    This course will teach you how to utilise Microsoft Access to its full potential, enabling you to design, manage and use this popular database software in a professional context.
    £499
  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 105 enquiries
    • Classroom - Central London
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    Gain the knowledge and confidence to record and carry out bookkeeping processes using Sage 50 Accounts in the workplace. Newly updated content for Making Tax Digital. Getting to grips with the latest version of Sage will help you impress potential employers and you’ll gain …
    £499
  • Practical C# Programming - London

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - West London
    • 3 days · Part-time or full-time
    • Certificate(s) included
    C# skills are in high demand: This C# London Course delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projects. During the co …
    £1,495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £595
    • 32 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    £595
    • New course!
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    Medical receptionists serve as the frontline representatives of GP practices, private clinics, or hospitals, carrying the crucial responsibility of delivering a patient-centred service. Hamilton Mercer’s Methodologies™ equip medical receptionists with the skills to create a warm, …
    £595
  • Microsoft Project Introduction/Intermediate - Online classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • 46 enquiries
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project p …
    £550
  • Microsoft Excel Introduction (trainer led live online classes)

    MS Office Training Ltd
    Small groups - 1 to 4 max attendees for virtual classroom, max 8 attendees for closed company training
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Great course and excellent trainer. Thanks Tracy Preston - Western Power Distribution Very helpful course. Would definitely take another o …
    £225
  • Microsoft Word Introduction (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify and work with basic Word 2013 tools and features Edit text in a Word document Modify the appearance of text in a Word document Organise data in tables and lists Insert special characters and graphic …
    £225
  • Microsoft Word Intermediate (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Customise tables and charts Customise formatting with styles and themes Modify pictures in a document Create customised graphic elements Insert content using Quick Parts Control text flow Use templates to au …
    £225
  • Microsoft Powerpoint Advanced

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Modify the PowerPoint environment Using Master View in order to customise a design template Add and customize SmartArt graphics Add animations and change its effect options Add action buttons to control the flow of …
    £225
  • Microsoft Powerpoint Introduction - Intermediate

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the PowerPoint interface Create slides Format text on slides Add and modify graphical objects to a presentation Work with tables in a presentation Add charts to a presentation Prepare the …
    £225
  • Microsoft Project Advanced - Classroom

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    Great service
    Course Objectives At the end of this course you will be able to: Manage project costs Consolidate and reuse project plan information Exchange project plan data with other applications Update a project plan Customise Project to meet specific requirements ' 1 year email support ser …
    £275
  • Microsoft Excel Advanced -Classroom

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and export d …
    £650
  • Microsoft Excel Macros & VBA - classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Record and edit a Macro Assign macros to keyboard shortcuts, Quick Access Toolbar, Buttons and Shape objects. Use the Visual Basic Editor; change the properties of an object; add a module to a project; write the cod …
    £550
  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 60 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530
  • Designing Artificial Intelligence Experiences - 5 Day Course

    Experience Haus
    Five day in-person course from our studio in Shoreditch
    • Classroom - East London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    How do you build innovative use cases for A.I.? And how do you prepare the necessary data? Who's needed to make all of this happen? And how do you even kickstart an A.I. project? Future proof your design career with this five-day immersive course that blends cutting-edge A.I. tec …
    £750
  • Microsoft Excel Intermediate

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • 10 enquiries
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Highly rated
    Course Objectives The goal of this course is to provide you with the knowledge required to use more advanced functions and formulas and work with various tools to analyse and present data in spreadsheets, such as sorting, filtering, applying conditional formatting and charting th …
    £275
  • Agile Project Management - classroom

    London School of Emerging Technology
    Apply now to become a professional Agile Project Manager
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Agile is a methodology that can transform project management across businesses, industries and life in general. With the help of Scrum, practitioners are becoming more Agile. Apply now to become a professional Agile Project Manager Option 1 Topic: Agile Project Management Duratio …
    £2,000

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