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256

Customer service courses in South West England

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  • Online Voice of the Customer

    100% Effective Limited
    • Online
    • 1 month · Self-paced
    • Certificate(s) included
    ...How to segment your customers How to prioritise customer segments How to identify and understand Critical to Customer (CTC) requirements How to interpret customer language The Voice of the Customer is essential training for anyone in marketing, customer service or business improvement …
    £60

  • Travel Agent and Consultant Training Level 5

    One Education
    Free QLS Endorsed Certificate Included | Free 5 Courses | 24x7 Access & Full Tutor Support
    • 37 students
    • Online
    • 412 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...Agent and Consultant Training: Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction …
    Save 15%
    £100 £119

  • Questioning Techniques in Sales

    Chart Learning Solutions
    Understand how to improve your questioning and master this skill.
    • Online
    • 4 hours · Self-paced
    This power is not only true in sales, but also in many other interpersonal interactions such as service transactions, group discussions, or negotiations. As a rule of thumb, the more questions you ask, the more successful your interactions with buyers will be. We will …
    £85

  • Ethics, Integrity and Fairness in Financial Services

    London Governance & Compliance Academy
    • Online
    • 2 hours · Self-paced
    Given its role and importance to any functioning modern economy, ‘trust’ is an essential ingredient between providers of financial services, its clients and even wider society. Culture, conduct and ethics are words which have come to pepper the regulatory lexicon. The importance …
    £75

  • Financial Crime Risk Management

    London Governance & Compliance Academy
    • Online
    • 2 hours · Self-paced
    ...deterrence, detection, and resolution on the organization and its customers. Financial services organizations have the difficult task of effectively identifying the greatest risks to themselves and to their customers, protecting both parties against unnecessary risks and satisfying …
    £75

  • Social Media Marketing - CPD Certified

    Academy for Health & Fitness
    Spring Sale: 11 in 1 Bundle! CPD Certified| Free SID, Transcript & PDF Certificates | 110 CPD Points | Lifetime Access
    • 17 students
    • Online
    • 36 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...on traditional marketing tactics? Social media is buzzing with potential customers just waiting to be engaged. Did you know that over 50% of UK businesses now utilise social media to engage with customers? Are you ready to ditch the outdated strategies and ignite explosive brand …
    £59

  • Estate Agent - QLS Endorsed Level 5 Diploma

    One Education
    FREE QLS Endorsed Certificate | FREE 6 CPD Courses | 150 CPD Points | Lifetime Access | FREE Retake Exams & Assessment
    • 142 students
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...learners how to market properties effectively to attract potential buyers or tenants. Course 07: Customer Relationship Management (CRM) - A course that teaches learners how to manage customer relationships effectively in the property industry. Estate Agent bundle course will give you …
    Save 32%
    £100 £149

  • Emotional Intelligence

    Chart Learning Solutions
    Emotional Intelligence, also known as EQ, helps us to manage our lives and our interactions with others.
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    ...Emotional Intelligence 5. Techniques to build Emotional Intelligence skills Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams …
    £85

  • Anti Money Laundering (AML) - for 10 Employees (Corporate Training)

    Training Express Ltd
    For 10 Users | CPD Accredited Training for your Team | Free PDF Certificate | Free Retake Exam | Lifetime Access
    • 94 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...& User Management Dedicated Account Manager Instant Certification & Validation Instant Save: £61 24/7 Expert Support & Customer Service Key Features Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the …
    £59

  • MEGA SALE - Any 25 Courses with Lifetime Access

    Uplatz
    Self-paced Videos, In-depth content of 500 hours, Study Material, Course Completion Certificate for each course
    • Online
    • 2 months · Self-paced
    • Certificate(s) included
    ...Administrator DevOps Engineer Digital Marketing Specialist Full Stack Web Developer IT Consultant/Manager Mobile Apps Developer Oracle Consultant Project Manager Salesforce Consultant SAP Consultant Software Developer Software Tester UI/UX Designer …
    £100

  • Payroll Accountant Training

    Lead Academy
    Mega Bundle | Quality Endorsed Certificate & Transcript Included | 9 Premium Courses | MCQ Exam & Tutor Support
    • Online
    • Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    ...from Quality Licence Scheme Payroll Manager Endorsed Transcript from Quality Licence Scheme Additional 8 premium Courses Recruitment Consultant Corporate Leadership and People Management Diploma Leadership Skills Meeting Management Time Management Training Personal Leadership Problem …
    £73

  • HR and Payroll Training

    Lead Academy
    Mega Bundle | Quality Endorsed Certificate & Transcript Included | 9 Premium Courses | MCQ Exam & Tutor Support
    • Online
    • Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    ...Licence Scheme HR and Payroll Administrator Endorsed Transcript from Quality Licence Scheme Additional 8 premium Courses Recruitment Consultant Corporate Leadership and People Management Diploma Leadership Skills Meeting Management Time Management Training Personal Leadership Problem …
    £73

  • Hotel Management Diploma

    Janets
    7 Courses Bundle | 7 FREE PDF Certificates | FREE QLS Endorsed Hardcopy Certificate | FREE Retake Exam | Lifetime Access
    • Online
    • 460 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...Quality Licence Scheme with a FREE endorsed certificate along with 6 additional CPD Certified courses: Course 1 : Concierge Course : Customer Service Course 2 : Food Hygiene Rating Improvement Course 3 : Party Planning and Events Management Course Course 4 : Travel and Tourism Diploma …
    Save 15%
    £100 £119

  • Business Management, Administration with Compliance & Risk Management - CPD Accredited

    Apex Learning
    Autumn Flash Sale | 11-in-1 Bundle| 145 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 119 hours · Self-paced
    • Certificate(s) included
    • 145 CPD points
    • Tutor support
    Great service
    ...Administration Level 3 Course 04: Business Strategy Planning Course 05: Business Law Course 06: Basic Business Finance Course 07: Sales: Psychology of Customers Course 08: Budgeting and Forecasting Course 09: Marketing Online Course Course 10: Branding Fundamentals Course 11: Compliance …
    Save 21%
    £51 £65

  • Social Housing and Tenant Management

    Apex Learning
    Sale into Savings | 11-in-1 Bundle | 10 CPD Points | Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Accounting and Bookkeeping Level 2 Course 06: Public Speaking and Presentation Skill Course Course 07: Sales: Psychology of Customers Course 08: Level 3 Tax Accounting Course 09: Customer Relationship Management Course 10: Decision Making and Critical Thinking Course 11: Time Management …
    Save 3%
    £51 £53

  • Visual Merchandising

    Apex Learning
    Summer into Savings | 11-in-1 Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 37 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...Pricing Supply Chain Management in Retailing The Sales Process and Dealing with Customers at the Checkout Importance of Consumer Behaviour Taking Trends and Targeting Customers Effectively The Importance of Communicating with Customers Choosing a Retail Location Retail Psychology Negotiate …
    Save 3%
    £51 £53

  • Sales - Essential Skills

    Training Express Ltd
    9 Courses Bundle | Free Hardcopy & PDF Certificate | Video Training | Lifetime Access | Free Retake Exam
    • 24 students
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 90 CPD points
    • Tutor support
    Great service
    ...your proficiency in every aspect of sales. From mastering fundamental Sales Skills and Sales Negotiation to advancing through Sales Management and Customer Service, each module equips you with indispensable abilities required to thrive in various sales roles. You’ll also delve into key …
    £55

  • Communication Skills : Sales & Business Communication Masterclass- CPD Certified

    Skill Up
    Best Selling Course | 17-in-1 Premium Bundle | 170 CPD Points | Free CPD Accredited PDF Certificates [5,000+ Students]
    • Online
    • 27 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ...Communications for Small Business Owners HR Crisis Communication Training Conflict Management and Crucial Communications Sales: Reading Body Language As A Sales Tool Business Networking Skills Course Business Strategy Planning Digital Marketing for Beginners to Advanced Social Media …
    £100

  • A Complete beginner's guide to Accounting and Payroll using Xero

    Course Central
    A Xero UK Accounting course by a Qualified Accountant | Earn CPD points | FREE PDF Certificate
    • 325 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 7 CPD points
    Great service
    ...accounts and other Financial settings - Post customer invoices and credit notes to the sales ledger in the application - Post supplier invoices and credit notes to the purchase ledger in Xero - Record the supplier cheques and record the customer receipts using the software - Post petty …
    £51.99

  • Sage 50 Certification Level 1-3

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 40 hours · Self-paced
    • 40 CPD points
    ...calculate customer discounts and credits; The complete sales order process, such as despatching an order, allocating stock and creating an audit trail. Level 3: Advanced The importance of credit control and how to implement control procedures, including viewing customer history and …
    Save 21%
    £79 £100

  • Sales Pitching Certification

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    • Tutor support
    ...Save up to 90%! Sales Pitching Learning about sales pitching is absolutely vital for everyone looking to increase sales and improve their brand reach. Whether you’re just starting out or are looking to improve sales performance, developing the perfect sales pitch is of utmost importance …
    £79

  • Retail Analytics Certification

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 3 hours · Self-paced
    • 3 CPD points
    • Tutor support
    ...business aims at luring new customers, retaining them and selling more to each of them. However, retail businesses must provide customers with the products or services they want at appropriate prices to achieve this goal. They must also ensure that customers have the right shopping experience …
    £79

  • Introduction to Link Building for SEO Certification

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    • Tutor support
    ...Taking This Course You will dramatically improve your page and site traffic You will gain valuable interest and increase your customer base You will increase sales and profit You will establish a powerful and credible online reputation There is no experience or previous qualifications …
    £79
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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