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Customer service courses in Bedfordshire

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  • Managing Customer Excellence eCourse - CQI/IRCA Professional Qualification

    TPT Consultancy & Training Ltd
    Online self study course with CQI/IRCA certification.
    • Online
    • 24 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    This CQI/IRCA certified PT207: Managing Customer Excellence course will provide the practical skills to identify the different types of customers and stakeholders. Gain knowledge and insight into their various types of requirements. Learn the skills required to translate these re …
    £900

  • SAP APO (Advanced Planning and Optimization) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP APO module. This is instructor-led online course. SAP APO stands for Advanced Planner Optimizer, and is used to plan and execute company’s supply chain process. It is also known as APS (Advance Planning and Scheduling) tool. SAP APO …
    £899

  • Handling written complaints

    Itec training solutions Ltd
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    This Handling written complaints course introduces the key skills of communicating clearly, concisely and confidently in writing – by letter, email and social media. Participants will learn why people complain, and how to turn a complaint into a positive customer experience. They …
    from £626.40

  • Oracle Access Manager (OAM) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on Oracle Access Management . This is instructor-led online course. Oracle Access Management provides innovative new services that complement traditional access management capabilities. For example, adaptive authentication, federated single- …
    £899

  • SAP S/4HANA Logistics Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP S/4HANA Logistics . This is instructor-led online course. SAP Simple Logistics is also called SAP S/4 HANA Enterprise Management. It consists of all the key modules under SAP ERP Business Suite - Material Management, Supply Chain, Dem …
    £899

  • SAP CRM Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP CRM module. This is instructor-led online course. The SAP CRM application is an integrated Customer Relationship Management (CRM) software developed by SAP SE that targets business software requirements of midsize and large organizat …
    £899

  • SAP EWM (Extended Warehouse Management) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP EWM module. This is instructor-led online course. SAP EWM (Extended Warehouse Management) is an integrated software platform for flexible, automated support for processing various goods movement and managing stock in the warehouse. T …
    £899

  • SAP MDM (Master Data Management) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP MDM module. This is instructor-led online course. In today’s competitive market, individuals who possess essential business and technological skill enjoy a significant advantage over their peers. This is particularly true if your exp …
    £899

  • Level 5 Diploma in Health and Social Care Management (RQF)

    London College of Professional Studies
    Othm Ofqual Qualification , No exams , supervisor support , friendly portal, no hidden charges
    • 873 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Popular
    OTHM Level 5 Diploma in Health and Social Care Management diploma is for people who want to work in health and social care, or you may already be working in health and social care and you are looking to develop your knowledge and skills to become a future manager. The course is f …
    £1,000

  • Cyber Security Job Guarantee Programme for Complete Beginners with Money Back Gurantee

    StudyHub
    Personalised Job Search Assistance, Expertly Crafted CV, Strategic Placement, Consultation Sessions & More
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The year is 2023. The world is a very different place than it was just a few years ago. Technology has advanced at an unprecedented pace, and with it, the threat of cyber attacks has grown exponentially. In this new world, cyber security is more important than ever. That's where …
    £849

  • AI and the Digital Ecosystem - BCS Foundation Award

    Duco Digital
    Start Today! | Includes Exam | Free 1 year BCS Associate membership
    • Online
    • 50 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Thinking about how AI can work as part of a digital transformation for an organisation? Maybe your senior managers, board or other stakeholders need a clear strategy to convince them about the need before they commit to investing in new technology and processes. A digital ecosyst …
    £550

  • Level 3 Diploma in Business Studies

    London College of Professional Studies
    Ofqual awarding body, no hidden charges , Entry level for Universities
    • 30 enquiries
    • Online
    • 5 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    The objective of OTHM Level 3 Diploma In Business Studies is to provide learners with an in depth understanding of the operations and structure of businesses. Successful completion of this qualification will equip learners with some of the underpinning knowledge and skills requir …
    £900

  • Communication in the workplace

    Itec training solutions Ltd
    • Online
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Whether it's writing an e-mail that will get read, making a difficult telephone call or getting your point across in a meeting or presentation, good communication skills are even more essential in today's organisation, where time is money that none of us can afford to waste. Thi …
    from £626.40

  • Social media package - 4 course bundle

    U Transition
    5 online courses to help you understand social media - CPD approved
    • Online
    • Self-paced
    • 10 CPD points
    Great service
    4 COURSE PACKAGE PRICE - my full suite of Social Media Business courses offered for a discounted price. Full price £502.80 (inc vat) Further discounts are available for bulk purchases and other package combinations are available - please call for details All courses retail s …
    £502.80

  • Cloud Architect Engineer Job Ready Program with Career Support & Money Back Guarantee

    Academy for Health & Fitness
    MONTH END SALE: Job Ready Program, Personalised Job Searching Support, Professionally Build CV, Expert Consultation...
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Start your career as an ENTRY LEVEL-Cloud Architect Program and earn upto £45,000/ Month Looking to step into the fast-paced world of IT support? In the UK alone, IT job postings surged by a whopping 55% in 2022, evidencing the thriving demand for IT professionals. In such a …
    £999

  • Python Certification - IT Job Ready Program with Money Back Guarantee

    Academy for Health & Fitness
    Flash Sale(£300 OFF) Job Ready Program, Personalised Job Searching Support, Professionally Build CV, Expert Consultation
    • 12 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    "Start your career as a Certified Python Programmer and earn up to £70,000 per Year." Are you looking to make your mark in the ever-evolving world of Data Analyst? The demand for Python programmers has never been higher. Just in the UK, job postings for Analysts / Python pro …
    Save 31%
    £649 £949

  • Call Centre Training -Trainer Training Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Call Centre Training -Trainer Training Materials & Resources Welcome to our online Call Centre training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone skills are a highly valuable too …
    £695

  • Contact Centre Training - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Contact Centre Training - Trainer Course & Training Materials + Trainer Resources For many people, the term Contact Centre relates to sales calls and telemarketers. There are so many avenues that a contact centre can be of assistance within a company that do not perta …
    £695

  • Marketing Basics - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Marketing Basics - Online Training Course - Certificate in Marketing Fundamentals - Short E-Learning Course Welcome to our online Marketing Basics training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service ( …
    £695

  • Multi-Level Marketing - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Multi-Level Marketing - Online Training Course - Certificate in Multi Level Marketing - Network Marketing Training Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at th …
    £695

  • Telephone Etiquette - Train the Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Telephone Etiquette - Online Training Course - Phone Etiquette for Business Calls & Customer Service The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and …
    £695

  • Certified Performance Management Professional

    The KPI Institute
    Explore the six pillars of a successful Performance Improvement System
    • Online
    • 40 hours · Self-paced
    • Professional certification
    • 40 CPD points
    Certified Performance Management Professional - Online Course The course provides a strong foundation towards improving performance in different scenarios, by presenting relevant tools, processes and techniques meant at closing the performance gap. This training course pres …
    £899

  • Assertiveness & Self Confidence - Train the Trainer Course, Training Materials + Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Assertiveness & Self Confidence - Train the Trainer Course & Training Materials + Trainer Resources Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth …
    £695

  • Lean Process and Six Sigma - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Lean Process and Six Sigma - Online Training Course - Six Sigma Online Training Course - Continuous Improvement Six sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare six sigma with turning your water faucet and experien …
    £695

  • Manager Management - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Manager Management - Online Training Course - Understanding the Role of a Manager - How to Manage Managers With this manager management e-learning course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better sui …
    £695

  • CMI Level 2 Certificate in Team Leading.

    School of Business & Technology London
    Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees
    • Online
    • 10 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    The Level 2 qualifications in Team Leading cover team-leading skills and knowledge and are designed for aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the …
    £847.20

  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom - Harrow
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    This Accounting course gives you a Certification Qualification We have integrated Our Bookkeeping and Accounts Assistant training in it to give you all the necessary skills to become more employable and get into Accountancy jobs Provides the knowledge and skills to set- …
    £650

  • Online Accounting training - Bookkeeping Training with Level 1 Certification

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training with Guaranteed Work placement
    • 10 enquiries
    • Classroom - Harrow
    • Part-time or full-time
    • Tutor support
    Bookkeeping Training on Sage , Xero, Quickbooks and Excel . Practical Bookkeeping Training Bookkeeping Training with Certification regulated by OFQUAL Suitable for learners wanting an introduction to the process of keeping double entry records, preparing reconciliations …
    £500

  • Essential Selling Skills

    Powercall Global Training
    Interactive trainer-led classroom based Selling Skills Workshop, with activities.
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Popular
    Our selling skills course equips attendees with the key techniques to open their sales interactions with maximum impact, to accelerate the building of trust and rapport with prospects, to establish clear value and to secure commitment in the most effective fashion. Attendees will …
    £504

  • Microsoft Excel Advanced -Classroom

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and export d …
    £650

  • Microsoft Excel Macros & VBA - classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Record and edit a Macro Assign macros to keyboard shortcuts, Quick Access Toolbar, Buttons and Shape objects. Use the Visual Basic Editor; change the properties of an object; add a module to a project; write the cod …
    £550

  • Airline Fares and Ticketing Classroom Based Course

    Exodus Training and Recruitment
    • Classroom - Central London
    • 3 weeks · Part-time
    • Tutor support
    Do you want to learn Fares and Ticketing in a classroom environment with one of our an expert tutors. Exodus is now offering an intensive Professional Fares and Ticketing courses for six weeks for one day a week. This course give you the opportunity to develop the understanding a …
    £747

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom - City of London
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, pers …
    £780

  • Designing Artificial Intelligence Experiences - 5 Day Accelerator Course

    Experience Haus
    Five day in-person course from our studio in Shoreditch
    • Classroom - East London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    How do you build innovative use cases for A.I.? And how do you prepare the necessary data? Who's needed to make all of this happen? And how do you even kickstart an A.I. project? Future proof your design career with this five-day immersive course that blends cutting-edge A.I. tec …
    £750

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Risk Management Techniques

    Practical Training for Professionals
    • 16 enquiries
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong. An intensive, practical and activity based programme building delegates' knowledge sk …
    £576
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business studies. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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