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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Customer Service Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and demand for Customer Service professionals …
    £200
  • Strategic Planning and Customer Relationship Management

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £300 as a Gift! - Enrol Now! Business Strategy Planning | Customer Relationship Management | Affiliate Marketing Business Essentials | Level 2 Financial Planning and M …
    £209
    • 37 enquiries
    • Classroom - Birmingham
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This course is designed to provide delegates with the knowledge required to pass the Lean Six Sigma Yellow and Green Belt exams and become a certified Lean Six Sigma Green Belt. Lean Six Sigma Green Belt is a globally sought-after qualification which indicates the holder has …
    Enquire for pricing
  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 35 enquiries
    • Classroom - Birmingham
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Requirements Engineering course introduces you to the techniques for uncovering the requirements which will lead to a working, cost-effective solution. With the use of a supporting case study, this course defines the types of requirements, the people involved in the e …
    £1,194
  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 17 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. In this course, you will use the vast array of features and functionality contained within PowerPoint t …
    £237.60
  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 15 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. You will enhance your presentation by using features that will transform presentation into a powerful m …
    £237.60
  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 253 enquiries
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    The Assistant Accountant training program is designed to equip you with the skills that you need to secure a job as an Assistant Accountant . Upon completion, you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance. Y …
    £398
  • Customer Service Representative Advanced Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279
  • Assistant Accountant Training in Birmingham

    KBM training
    Practical Training with Qualified Accountants in Birmingham
    • 55 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Practical Accountancy Training in partnership with KBM Chartered Certified Accountants in Birmingham and London. You will gain hands on practical training on various software such as Sage, QuickBooks, Excel, Xero and Payroll …
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    £199 £398
    • 77 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accounting but finding it hard due to lack of Accounting Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand …
    Save 33%
    £398 £600
  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 168 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accountancy but finding it hard due to a lack of Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand experie …
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    £244 £488
  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 170 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting softw …
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    £398 £600
  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 253 enquiries
    • Classroom - Birmingham
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600
  • Managing Customer Excellence eCourse - CQI/IRCA Professional Qualification

    TPT Consultancy & Training Ltd
    Online self study course with CQI/IRCA certification.
    • Online
    • 24 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    This CQI/IRCA certified PT207: Managing Customer Excellence course will provide the practical skills to identify the different types of customers and stakeholders. Gain knowledge and insight into their various types of requirements. Learn the skills required to translate these re …
    £900
  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Birmingham
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516
    • 12 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516
  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what ma …
    Save 1%
    £205 £209
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516
  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576
  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516
  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    Save 8%
    £31.99 £35
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
    • 14 enquiries
    • Classroom - Birmingham
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220
    • 12 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business administration. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.