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1,507

Advanced Customer service Cpd or Regulated qualification courses in West Midlands (Region)

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  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 280 enquiries
    • Classroom - Birmingham
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...how double entry is applied in accounting software and how to customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Identifying errors and performing error corrections Allocating cash payments and receipts Allocating bank payments …
    Save 33%
    £398 £600

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    ...and how to customize the nominal ledger and nominal codes Setting up customers accounts and processing invoices Setting up suppliers accounts and processing invoices Generating reports on invoices due, customer/supplier invoice activity Performing error corrections Allocating payments …
    Save 33%
    £398 £600

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    ...do it their way. 14.45-15.45: Sales is everyone’s business in customer service. 15.45-16.45 Complaint handling strategies. How to get customer feedback that makes the difference. Finish. Now let’s do it! Action Plan. Advanced Customer Service for the Tourism, Leisure and Hospitality …
    £468

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    ...clients mind; sales techniques to use with each type of sale; defining features and benefits and using them with maximum impact) 11.00 to 11.30 Sales Advances (Defining sales advances, identifying some to use immediately, using them to measure progress on long lead time sales work, making …
    £516

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Advanced Diploma in Visual Merchandising - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...07: Ecommerce Management ⇒ Course 09: Consumer Rights Awareness ⇒ Course 10: Retail Customer Service Training ⇒ Course 11: Customer Relationship Management ⇒ Course 12: Know Your Customer ⇒ Course 13: Fashion Law Online Course ⇒ Course 14: Product Design Training ⇒ Course …
    £149

  • Level 4 Certificate in Sales And Marketing Management- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 4 Quality License Scheme Endorsed Training | 120 CPD Points
    • Online
    • 360 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...entrepreneurs who want to improve their sales and marketing strategies to grow their businesses. Anyone who wants to learn how to communicate with customers and sell products or services effectively. Individuals who want to gain a recognised qualification in sales and marketing management to …
    £100

  • Level 6 Diploma in Business Administration - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Management Diploma ⇒ Course 25: Budgeting and Forecasting ⇒ Course 27: Lead Generation with Attraction Marketing for Business ⇒ Course 28: Sales Negotiation Training ⇒ Course 29: Digital Product Management ⇒ Course 30: Change Management Level 3 Also, our experts are available for …
    £149

  • Beauty Technician with Business Management and Accounting

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 107 students
    • Online
    • 150 hours · Self-paced
    • 150 CPD points
    Great service
    Highly rated
    ...in demand. To take your new skills to the next level, you need to know how to run a business, keep the accounts straight and how to get customers. You will get a solid foundation of excellent skills in this course packed with 150 hours of expert content. The first half - written by …
    Save 25%
    £12 £16

  • Hotel Management - Hotel Management Course

    Brentwood Open learning College
    Advanced QLS Level 7 Diploma |*FREE PDF Certificate*| 228 CPD Points| +2 FREE Courses [45,000+ Enrolled Students]
    • 336 students
    • Online
    • 10.5 hours · Self-paced
    • Certificate(s) included
    • 228 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Questionnaires Measuring Customer Loyalty Plus more Hotel Management - Unit 15 - Importance of Effective Communication This Hotel Management unit covers the following topics: Developing a Communication Strategy Communicating Service to External Customers Training Material …
    £12

  • Retail Operations: Strategy, Merchandising, Pricing Strategies and Supply Chain Management

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Great service
    ...identity that resonates with customers and drives loyalty. Module 12: Retail Store Health & Safety Guidelines You will understand and implement crucial health and safety guidelines in retail environments, ensuring the well-being of both employees and customers. Module 13: Consumer Rights …
    £14.99

  • Business Marketing Level 5

    Brentwood Open learning College
    Diploma QLS Level 5| *FREE PDF Certificate* Tutor Support & Exam | 130 CPD Credits | *Free Customer Services Course*
    • 63 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    ...has been designed to help you expand your knowledge and skills in the Marketing Diploma course diploma of products/ services for the customer, industrial and service sector. Marketing course Level 5 is a comprehensive programme designed to give students a competitive edge in this exciting …
    Save 40%
    £12 £20

  • Diploma in Tourism Management

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Credits |*Free Event Management Course*
    • 68 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...Management Services Module 5 - Marketing in Travel & Tourism A Marketing Strategy The GTA’s Marketing Role Printed and Audiovisual Material Marketing Activities Module 6 - Quality Management and Customer Care The Concept of Quality Management In Services Quality Management …
    Save 20%
    £12 £15

  • Business Management Masterclass - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 25: Budgeting and Forecasting ⇒ Course 26: Financial Analysis ⇒ Course 27: Leadership & Management Diploma ⇒ Course 28: Sales Negotiation Training ⇒ Course 29: Digital Product Management ⇒ Course 30: Change Management Level 3 Also, our experts are available for …
    £149

  • Key Account Management Level 5

    Thames College
    FREE Level 5 QLS Endorsed Certificate| 4 Courses + 4 Free PDF Certificates | 180 CPD Points | Instant Access
    • Online
    • 374 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Management ★ Course 1: Key Account Management Course 2: Stakeholder Management Course 3: Business English and Communication Course 4: Customer Service Diploma If you want to learn more about Key Account Management but don't know how to begin, this Key Account Management course will …
    £100

  • Level 5 Diploma in E-Commerce Management- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 5 Quality License Scheme Endorsed Training | 150 CPD Points
    • Online
    • 408 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...finishing the course. Course Curriculum: Introduction to Electronic Commerce E-Commerce Strategy and Implementation Customer Service Products, Brands, and Services Content Planning and Production Use of Social Networks Marketing _ Advertising Creating an Engaging User Experience Transaction …
    £100

  • QUALIFI Level 6 Diploma in Business Administration

    School of Business & Technology London
    Distance/Blended learning |Assignment based Assessments | Self paced course | Study materials available
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...7 Diplomas. Our Customers Our clients make us who we are. We feel so fortunate to have enrolled learners from several outstanding organisations. A few among our customers are listed below. Rail Delivery Group Bentley Motors Cabinet Office Government Digital Service NHS The Institution …
    Save 50%
    £908.64 £1,817.29

  • Travel Agent and Consultant Training Level 3, 4 & 5 at QLS

    Thames College
    Level 5 QLS Endorsed Course | Free Hardcopy Certificate | Voiceover & Visual Elements Included | Instant Access
    • Online
    • 320 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Level 4 Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Customer Relationship Management (CRM) …
    £109

  • Call Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...skills which will make them more confident, improve sales, and help gain new customers while retaining your current clientel. A more confident employee is also one that is happier, and happier employees will produce happier customers. Study method - Online, self-paced (4-6 study hours) …
    £19.99

  • Level 3, 5, & 7 Advanced Diploma in Cleaning

    Imperial Academy
    Level 7 QLS Endorsed Course with FREE Certificate | CPD Accredited | 180 CPD Points | Lifetime Access
    • Online
    • 600 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15 Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment …
    £100

  • Level 3, 5, 7 Cleaning : Start Your Own Cleaning Business

    Imperial Academy
    Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access
    • Online
    • 288 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15 Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment …
    £100

  • Kitchen Steward Best Practices

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment …
    £15

  • Call Centre Training

    Mandatory Compliance
    Instant Access | Includes Assessment & Certificate| UK CPD Accredited | Instant Certificate Download
    • 18 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...skills which will make them more confident, improve sales, and help gain new customers while retaining your current clientel. A more confident employee is also one that is happier, and happier employees will produce happier customers. Study method - Online, self-paced (4-6 study hours) …
    £18.99

  • Sales Skills : Sales Management

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | *Free Marketing Course*
    • 54 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Popular
    ...International £15 Sales Skills Studying for a Level 5 Diploma in Sales Skills could open the door to a variety of fulfilling and future-proof careers in a sales or marketing setting. Sales Representative Account Manager Account Executive Sales Consultant Marketing Assistant …
    Save 78%
    £12 £55

  • Tourism Management Diploma

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Credits |*Free Event Management Course*
    • 15 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...fundamentals and core knowledge they need to become experts in the travel and tourism industry either as employees or self-employed consultants that provide their services to private and corporate clients. Taking part in this Diploma in Tourism Management course boosts the learner’s career …
    £12

  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 57 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    Popular
    ...Understanding HR Finance in Business Marketing & Sales Fundamentals Management Skills & Crisis Management Wellbeing & Mental Health at Work Communication in a Diverse World Presentation Skills & Customer Service Future of Work, Tech & Digital Skills Each Module …
    Save 41%
    £900 £1,530
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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